CoSupport AI 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CoSupport AI

5.0

(10)

Pricing

Starting at $99.00 per month

About CoSupport AI

CoSupport AI is a fully customizable platform built to automate and transform customer support at scale.

Designed for modern support teams, CoSupport AI combines speed, precision, and flexibility in one powerful solution. It unites three advanced tools under one platform:

– AI Agent: Resolves up to 90% of repetitive customer inquiries autonomously with 99% response accuracy, enabling 24/7 service without increasing headcount.

– AI Assistant: Empowers human agents with real-time, context-aware reply suggestions, reducing ticket resolution time by up to 80% while boosting productivity.

– AI Business Intelligence: Converts customer conversations into actionable insights, helping teams make data-driven decisions, track trends, and optimize operations.

CoSupport AI is built on a patented message-generation architecture that eliminates hallucinations and guarantees reliable, brand-consistent communication. Every model can be customized to reflect your company’s tone, and response style.

With omnichannel support across chat, email, and social media in over 40 languages, the platform is ideal for global customer service teams. It integrates effortlessly with industry-leading platform...

CoSupport AI Screenshots

CoSupport AI Pricing and Plans

Starting price: $0.04

Free Trial

Free Version

Server Based

$99.00

per feature, per month

No plan information available

Resoution-Based

$0.19

usage based

No plan information available

Response-Based

$0.04

usage based

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

CoSupport AI Features

Popular features found in Customer Support
CRM
Email Management
Knowledge Base Management
Live Chat
Service Level Agreement (SLA) Management
More features of CoSupport AI
AI Copilot
AI/Machine Learning
API
Automated Responses
Chatbot
Content Generation
Customer Communication
Customer Support
For Sales/Marketing
For Sales Teams/Organizations
Lead Capture
Multi-Channel Communication
Natural Language Processing
Personalization and Recommendation
Sales Activity Management
Support Ticket Management

CoSupport AI Integrations

Zoho SalesIQ

Salesforce Platform

Freshdesk

Slack

Microsoft Teams

Zoho Desk

See all 7 integrations

CoSupport AI User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.9

Functionality

5.0

Have you used CoSupport AI and would like to share your experience with others?

Karyna N.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 12 months

Review source

Reviewed June 2024

Data analytics tool for each team member + content creation tool (two-in-one, AI based)

We became the real partners, meaning that the CoSupport AI team was dedicated to our project as if it were theirs. The goals were set properly from the very beginning, which led us to success. According to my team feedback, Label Your Data sales managers, marketologists, product managers and customer support agents use the AI assistant provided by this creative team on an everyday basis, saving time and effort.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our team liked most that CoSupport AI is a company focused on customer service enhancement (as you might have guessed from its title). They have expert knowledge in this domain, and today, our company benefits from CoSupport AI solution. There are plenty of AI products in the market; however, I have rarely encountered such attention to detail during product implementation. This ultimately determines our success, as with a quality product, we can provide high-quality customer service.

Cons:

There were no breaches of agreements, misunderstandings, or delays. I am completely satisfied with the collaboration.

Vendor Response

Thank you for sharing your detailed feedback about our services. We're thrilled to hear that CoSupport AI has been a valuable asset for your team.

Replied July 2024

Yehor S.

Verified reviewer

Performing Arts

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Enhancing the User Journey with CoSupport AI

CoSupport AI has been a game-changer for us at Digital Original. It improved onboarding with smart, step-by-step guidance and reduced our support load significantly. Activation rates rose by 30%, and with CoSupport BI, we now have clear insights into communication performance across all user segments—helping us enhance UX and respond more effectively at every stage of the journey.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Working with CoSupport AI was a pleasant, smooth, and beneficial experience. Things we liked: A variety of solutions Customized approach Transparency in pricing Fast implementation

Cons:

At this stage, we can’t recall anything to be displeased with as everything has worked smoothly so far.

Matthew B.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

An AI Agent That's Helpful

Our experience overall with Co-Support has been very positive after a less-than-stellar experience with our previous vendor. They have been continually responsive to any of our support questions, and quickly make themselves available if we need to talk through a workflow or other change we'd like to make in the integration.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Before using Co-Support's AI Agent, we tried various chatbots from other third parties as well as the native Zendesk AI offerings. All fell short of our needs for accurate responses without hallucination, the ability to set the specific workflows we needed based on the customer stage, and the ability to review the conversations that were occurring and being deflected to check for accuracy. Co-Support's AI Agent checked all of those boxes for us and has been a real value add to our support offerings.

Cons:

The initial setup and ongoing model adjustments can be tedious and somewhat time-consuming; however, that would be the same for any AI implementation. The Co-Support team was there every step of the way with us, guiding us on the next steps and ensuring everything was getting set up properly.

Reasons for choosing CoSupport AI

Co-Support seemed more flexible and provided the option to move away from Zendesk to another ticketing platform without disrupting the AI Agent if we decided to go that route.

Reasons for switching to CoSupport AI

We were not happy with the product offering at Forethought and the lack of support we were receiving whenever we would bring up issues with the accuracy of the AI conversations.

Yaro B.

Verified reviewer

Human Resources

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

Advanced AI Solutions for your Clients’ Inquiries

Working with CoSupport AI is 5 out of 5. They are good at focusing on our needs. Advanced AI solutions (CoAgent and CoCustomer) were implemented quickly. Our team received comprehensive training and starting from day 1 we were able to use the products. So overall, the experience is positive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Working with CoSupport AI was a pleasant, smooth, and beneficial experience. Things we liked: — Variety of solutions — Customized approach — Transparency in pricing

Cons:

We currently can’t think of any aspects that need improvement at this time.

Chris J.

Verified reviewer

Business Supplies and Equipment

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2025

Great product and experience - would recommend

My overall experience with CoSupport AI has been very positive from the initial meetings reviewing the software functionality, to implementation and to ongoing support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good product, good support from the team with the implementation of the software through our platforms.

Cons:

No weaknesses to date. I'm sure the quality of initial answers will improve as AI develops in the future.

Debbie S.

Verified reviewer

Accounting

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed July 2025

Great Tool! Great Team

I would recommend the software tool to anyone who interacts with customers on the internet. It's been a game changer for our support reps/

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Professional assistance with the setup of the account. Questions were quickly answered and easy to use and update as info changes.

Cons:

Nothing. LIke I said above, I love how responsive the team was during the setup phase and how quickly they jumped on calls to get my questions answered.

Debbie S.

Verified reviewer

Accounting

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed July 2025

A Great tool for Minute7

My experience with CoSupport AI has been consistently helpful and efficient. It streamlines support workflows by offering quick, context-aware responses—reducing time spent on repetitive inquiries. I appreciate how well it adapts to our product-specific terminology and provides clear suggestions that actually improve usability.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CoSupport AI has been a valuable extension of our support team at Minute7. It delivers fast, accurate answers to common questions, helping both customers and prospects get what they need without the wait.

Cons:

No issues with the tool or the support staff in getting everything setup for Minute7. They answered all of our questions in a timely manner

Anastasiia L.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2024

CoSupport AI’s products added value to our business and our clients’ businesses

We were in search of a solution that would integrate into our emailing channels to speed up responses and not be bound by the need for investments while scaling up our customer service. CoSupport Customer, which is an AI assistant for customer service, hit all the goals we had in mind while planning this project.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CoSupport AI’s solution significantly enhanced our KPIs in customer support. We reduced the first response time by 38% and the total resolution time by 31%. Moreover, today we can scale up our customer service without investing time and effort in hiring and onboarding agents.

Cons:

There wasn't anything I disliked about CoSupport AI.

Oleksandr Z.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2024

Response time reduction by 98% due to AI assistant implementation

Our experience is completely positive. After CoSupport AI’s solution implementation, we reduced the response time in our customer service by 98% due to response automation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most impressive thing about CoSupport AI is the team’s ability to create efficient AI solutions. Another impressive thing is smooth implementation.

Cons:

Our expectations are met, so there is not really anything to dislike.

Ann K.

Verified reviewer

Outsourcing/ Offshoring

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2024

Quick setup, 50% faster ticket processing

Using CoSupport AI’s solution has really changed the game for us, making the support of clients and developers quicker and smoother by fitting right into our CRM. It's been great seeing faster response times and getting thumbs up from our team about the AI's help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CoSupport Agent was easy to add to our system, the AI assistant didn't mess with our workflow, and actually made our support team quicker on their feet. The clear costs and straightforward talk from CoSupport AI made planning and setup stress-free.

Cons:

Truly, there hasn’t been a downside to our use of CoSupport AI; it met our project needs perfectly and even exceeded our expectations. Any initial synchronization between our teams was minor and quickly resolved, demonstrating the solution's adaptability and ease of integration.

Reasons for choosing CoSupport AI

We chose CoSupport AI for its promise of enhancing our customer support without removing the human element essential to our service. The decision was driven by the tool's seamless CRM integration, its immediate impact on efficiency, and the company's clear pricing and communication. This AI solution matched our expectations, providing a balance of automation and personal touch that has significantly benefited our operations.

Showing 1 - 10 of 10 Reviews