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BeyondTrust Remote Support vs Dameware

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Updated December 14, 2025

BeyondTrust Remote Support vs Dameware: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$1,995.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Remote Monitoring & Management
4.80
Remote Access/Control
4.73
Screen Sharing
4.67
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Screen Sharing
4.50
Access Controls/Permissions
4.50
Unattended Access
4.33
See All
Integrations
Intelligent Service Management
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JIRA Service Management
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SolarWinds Service Desk
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Pros / Cons
  • with Remote Support was the solution to provide much faster and quality support by being able to access servers, workstations, network devices and systems from anywhere where support is needed, which helps to avoid transfers, time and money
  • Overall it is not the most conducive for remote workers dependent on connecting to remote desktops.
Read more
  • It's a very easy app to for every day use - connection is happening right away. If your receive many tickets asking you to setup something on user's computer, install an app, change settings - it's great!
  • Had a few issues with it and customer support was responsive.
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Ease-of-Use
Highest performing feature
in the comparison
4.5/ 5
4.4/ 5
Value for Money
4.4/ 5
4.4/ 5
Customer Support
Highest performing feature
in the comparison
4.5/ 5
4.2/ 5
Functionality
Highest performing feature
in the comparison
4.5/ 5
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad