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BeyondTrust Remote Support vs Faveo Helpdesk: Which is best for you?
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Features
- with Remote Support was the solution to provide much faster and quality support by being able to access servers, workstations, network devices and systems from anywhere where support is needed, which helps to avoid transfers, time and money
- Overall it is not the most conducive for remote workers dependent on connecting to remote desktops.
- One of the standout features of Faveo Helpdesk is its user-friendly interface, which simplifies ticket management and streamlines customer support processes
- The fact that if you move a ticket to another department it wont auto assign. And its lacking some automation parameters like "hasAttachment"
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Recommendations
