Guru vs livepro: Which is best for you?

By being readily available and easily accessible with a clear set of "access" to each level of employee Guru has become - in my opinion - a staple for any business that requires a specific set of skill that is easily discussed, shared and utilized to better assist the consumers it serves and the client that relies on it.

The search functionality when there are many cards within an organization is typically extremely lackluster.

livepro's searchability is the most significant piece of positive feedback we've received to date - the fact that agents can quickly search and find the answers and have confidence in the information allows them to feel and sound more self-assured, decreases our organizational risk through accurate information sharing, and reduces average handle time by not having to put customers on hold.

In the past, tracking when pages were last reviewed meant manually visiting each one, and managing page history was also challenging.