Orbus 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Orbus

4.8

(16)

Pricing

Pricing available upon request

About Orbus

The iServer Business and IT Transformation Suite is a globally recognized, market leading software platform for organizations to manage, govern and visualize their business and IT transformation. Ideal for IT leaders and Enterprise Architects, iServer365 has delivered transformation outcomes for hundreds of organizations.

Designed to meet the demands of the digital age, iServer and iServer365 offer complete support for an organization's Enterprise Architecture, as well as support for Strategic Portfolio Management, Business Process Analysis, and Governance, Risk & Compliance.

iServer365's core is a SaaS repository with a fixed or extend-able metamodel. Support is provided for major enterprise architecture frameworks such as TOGAF and ArchiMate, as well as other standards such as BPMN, COBIT and more. This managed repository provides a single source of truth for enterprise data, enabling accurate overviews of the entire organization.

A unique SharePoint document repo removes barriers to entry by providing familiar Office interfaces, making it easy to continue using existing collaboration.

Best-in-class Visio Integration offers an outstanding modeling environment, enabling archit...

Orbus Screenshots

Orbus Pricing and Plans

Starting price: £12,000.00

Free Trial

Free Version

Basic

£12,000.00

per feature

No plan information available

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Orbus Features

Popular features found in IT Asset Management
Audit Management
Compliance Tracking
Configuration Management
Contract/License Management
Cost Tracking
Maintenance Management
Procurement Management
Supplier Management
Support Ticket Management
More features of Orbus
Access Controls/Permissions
API
Architecture Governance
Asset Tracking
Collaboration Tools
Diagramming
Inventory Management
Portfolio Management
Process Modeling & Designing
Reporting/Analytics
Risk Assessment
Transformation Roadmapping
Version Control
Visualization

Orbus Integrations

Cherwell Service Management

Jira

Microsoft 365

ServiceNow

OneTrust

Orbus User Reviews

Overall Rating

4.8

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

4.3

Value for money

4.5

Customer support

4.9

Functionality

4.8

Jeffrey L.

Verified reviewer

Pharmaceuticals

51-200 employees

Used daily for less than 2 years

Reviewed February 2022

Flexible Tool for Enabling IS Strategic Management

This product has given us a mechanism to start discussing concepts of single source of truth across the IS ecosystem. It also is supporting our BPA and SPM initiatives.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The underlying database, and the ability to customize attributes has become increasingly important. In fact, lately I've been leveraging this more than the diagramming. This feeds data into a collection of PowerBI dashboards that I can then use to communicate with senior management and other stakeholders.

Cons:

The original install was on premises and requires Windows to run (both for the client and the diagramming tool which is Visio), and requires VPN connection for offsite users. We will be switching to the i365 product which will solve much of this inconvenience.

Reasons for switching to Orbus

The desktop solution wasn't scalable, and the cloud based solution wasn't as broadly enabling as iServer.

Andres H.

Verified reviewer

Government Administration

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed March 2022

iServer: The Versatile Modeling Tool for Business Architecture, Business Analysis and Knowledge Mgmt

While a centralized Business Analysis repository where all business analysis work products would be kept organization wide remains an elusive goal, iServer is a very useful knowledge management and business analysis repository for a unit that fully embraces it. Detailed diagrams of existing systems serve as a reference for incoming business analysts and high level diagrams orient executives on system capabilities and unit structure.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to trace objects to other objects and their source business rules or business drivers is a must for complex business analysis situations where multiple (hundreds) of requirements need to be traced and a spreadsheet approach becomes too cumbersome and time-consuming. The ease in showing these relationships and dependencies with the iServer 'spider' type diagrams helps explain these relationships to stakeholders who appreciate pictures to depict complex systems or problems. Seamless export to Microsoft Suite file formats when needed is a plus, as well as the read-only web based presentation of diagrams using the iServer Portal. Creating a diagram is simplified by the numerous templates that come with the product. Beyond the software itself, the iServer support team provides world-class service well worth the annual subscription. The iServer account manager assigned each client is a valuable asset and complement to the online training provided for both for the administrator and the user role, providing support to engage licensed users through biweekly user meetings.

Cons:

While I applaud the Microsoft look and feel of the product, the learning curve for an intermediate Visio user to understand the differences between modeling one-off and modeling with shared objects stored in a repository can be discouraging to those expecting a quick fix pill. There is no doubt that a shared repository of objects can undoubtedly benefit an organization, but getting there is more of an organizational and governance challenge than a technological one. For the technology solution, iServer is the tool with the greatest ease of use I have tried. The licensing model could be improved to one that allows use of all current modules to a defined use or user threshold. A modular approach can be limiting for a software that is as all-encompassing as iServer, if resource constraints are an obstacle to adding additional modules.

Reasons for choosing Orbus

More reasonably priced than other alternatives considered, while providing the core functionality of a central repository for all objects (in a SQL server database) as well as the integration with MS Office Visio.

Paul P.

Verified reviewer

Utilities

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed July 2023

iServer used for Architecture and Business Process

We use iServer for distinct but related processes, our Enterprise Architecture repository including Solution Architecture and Business Process diagrams. These faciliate impact analysis by both BA's and Architects.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The relationships make finding related processes, applications and people possible.

Cons:

The diagrams produced are simple in appearance with unattractive visio templates. These are fine for the architecture and business process audience but need polishing for leadership.

Reasons for choosing Orbus

SA was great for architects but not great for business analysts.

Reasons for switching to Orbus

The product was unable to provide a viable consistent portal and its dependence on desktop java was problematic.

Brian L.

Verified reviewer

Defense & Space

10000+ employees

Used daily for less than 2 years

Reviewed March 2022

Fantastic product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use and adopt, compared to other products. Portal and BI Dashboards are easy to consume by non-technical audiences. Cost is also much less than others we have used/evaluated.

Cons:

We have identified none to date - very easy to use

Reasons for choosing Orbus

Ease of use, reporting, and cost

Reasons for switching to Orbus

Ease of use and ability to share output with non-technical audiences

Nanda W.

Verified reviewer

Transportation/ Trucking/ Railroad

1001-5000 employees

Used daily for more than 2 years

Reviewed February 2022

Enterprise architecture governance and modelling using inhouse tools and frameworks

The Orbus team are extremely knowledgeable and responsive. Publications, templates user guides, eLearning tutorials on the product have been extremely helpful. The consulting and support teams take the time to understand our challenges. Our IT teams do look to our internally branded enterprise archtecture knowledge repository (iServer Portal) for information of our supported systems and solutions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

By using Visio as the modelling interface and the ability to generate excel, powerpoint and word documents allows our team the ability to create views for business and technical stakeholders from a central database of enterprise objects. This eliminates the extra effort of translating and improves visibility to various stakeholders at different stages of initiatives and projects. The easy to configure interface and use of data exchange and included apis allows our team to source and publish data to other systems, allowing for consistent and standardized communication.

Cons:

System performance when checking in and out diagrams using the iServer client. The performance issues have been addressed in the 2021 version which we have not implemented yet so we look forward to seeing the improved performance.

Reasons for choosing Orbus

Alignment with Microsoft products, mainly Visio as the modelling interface. This allowed us to focus on modelling standards and content within the diagrams verses the steep learning curve of most of the other enterprise modelling tools. The alignment with MS products allows us to leverage already well used internal products.

Andrew D.

Verified reviewer

Transportation/ Trucking/ Railroad

1001-5000 employees

Used daily for more than 2 years

Reviewed March 2022

iServer Review

iServer has been instrumental in our quest to document our organisation's enterprise architecture. The tool allows us to capture all of our technology and application architecture, but also show the relationships with our business processes and capabilities. Initially used only within the Architecture team, iServer is now regularly accessed by the wider IT and Business Change community, to support decision making and impact analysis.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our organisation has traditionally used Visio to maintain technical and architecture diagrams. iServer allows us to maintain a central repository of objects, meaning any changes can be quickly updated across multiple diagrams without the need to manually update each one. In addition, the impact analysis features allow us to focus in on areas of change within the organisation and then identify the impact of those changes. Previously we relied solely upon the knowledge of our architects and subject matter experts. But now, this information is easily accessible and stored in a single, central repository. Technically, iServer is a very stable product and we have never experienced any major issues, even during product upgrades. The support team are very responsive and any minor issues and service requests are usually resolved within a matter of hours.

Cons:

The speed of the application when checking in / out documents can be slow sometimes. But the iServer 2021 upgrade, which we only recently implemented, does address this and brings about some performance enhancements in this area.

Verified

Reviewer

Banking

5001-10000 employees

Used daily for more than 2 years

Reviewed February 2022

The Champ tool - iServer Suite

Great experience this far. We created our Architecture journey and so far we are maturing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration with PowerBI and Ms Visio, use a repository for storing processes and SOP. Enterprise Architecture built and governance defined to manage different architecture level

Cons:

Mostly creating views needs a bit of training - which is not covered in detail on training

Ivy G.

Verified reviewer

Government Administration

10000+ employees

Used daily for less than 2 years

Review source

Reviewed February 2022

Robust and Accessible

Where IT teams have been very silo-ed in the past, we're bringing transparency and finding areas where we can reduce the number and variety of products we use and gain cost savings and efficiencies.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

For an agency of our size, with federated administrations, it's imperative that we have the ability to manage a single data set from the Enterprise level, that is viewable, accessible, and editable within certain parameters at the administration or division level. Attributes can be viewable, but locked for editing based on profile, ensuring that data is managed appropriately. The fact that infrequent users can use a portal license rather than the full client allows for easier management of the product.

Cons:

The amount of time it takes to upload large data sets is particularly irksome during annual reporting.

Greg A.

Verified reviewer

Utilities

51-200 employees

Used daily for more than 2 years

Reviewed January 2022

iServer Business Process Re-engineering

The overall experience of using iServer has been very positive. It was originally selected based on a need for a software platform to support the recording of our main software product's Product Architecture. iServer met those original expectations and delivered the capabilities we needed. Following that period, our business has evolved and iServer has been used for the integration of an acquisition and the extensive business process re-engineering that was subsequently performed. iServer is now a cornerstone of our business landscape with our business policies, process and work instructions documented within it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the major positive aspects of iServer is the extensive configurability of the product. This meant that it was possible to configure it to meet our needs efficiently.

Cons:

iServer was originally developed on top of Microsoft Visio, historically this mean that users had to have Visio in order to use the iServer client. I'm glad to say though that Orbus recognised this dependency and this is no longer the case.

Reasons for choosing Orbus

The user interface was far more intuitive and the product's capability was a good match to our needs

Verified

Reviewer

Higher Education

1001-5000 employees

Used weekly for less than 2 years

Reviewed February 2022

iServer is a cost effective EA tool which brings transparency across our organisation.

Cost management, Create internal/operational efficiencies, Drive innovation, Enhance decision making, Improve business process agility, Improve business process outcomes, Improve compliance & risk management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. iServer provides for Visio Integration and familiar Microsoft UI for modelling and provides a web portal to view artefacts which is key for involving business stakeholders. 2. Querying, drilling down through the enterprise stack to enhance decision making. 3. Great customer support, always willing to help and a knowledgebase.

Cons:

1. Advanced customisation (custom visual iconography) should be simpler - a wizard would help increase productivity. The current method requires several steps that takes time which adds up. 2. Would like some system connectors out of the box e.g. ITSM.

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