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IT Glue vs ConnectWise Automate

Updated January 21, 2026

IT Glue vs ConnectWise Automate: Which is best for you?

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1 million+ businesses helped
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Starting Price
$29.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
SSL Security
5.0
Single Sign On
4.84
Document Generation
4.77
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Automatic Patch Deployment
4.88
Server Monitoring
4.83
Alerts/Notifications
4.67
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Integrations
Kaseya BMS
Kaseya BMS
NinjaOne
NinjaOne
Lucidchart
Lucidchart
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OpenText Core Endpoint Protection​
OpenText Core Endpoint Protection​
ScreenConnect
ScreenConnect
Auvik
Auvik
See All
Pros / Cons
  • We've been able to integrate data from 365 (licenses, bitlocker, intune, users, etc) right into a customers org, securely share credentials, grant customers access via MyGlue, build out Network Maps - the list just goes on and on.
  • Another issue is that even after an organisation is archived, some passwords still appear in search results, which can be confusing and impact overall data cleanliness.
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  • Furthermore, it's integration with ScreenConnect allows for easier remote access to computers for your engineers, should you wish to leverage that.
  • While it did have a MacOS installer, I feel that it really came short to being able to support the operating system.
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Ease-of-Use
Highest performing feature
in the comparison
4.6/ 5
3.7/ 5
Value for Money
Highest performing feature
in the comparison
4.4/ 5
3.9/ 5
Customer Support
Highest performing feature
in the comparison
4.4/ 5
3.7/ 5
Functionality
Highest performing feature
in the comparison
4.5/ 5
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2023
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad