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Kaseya VSA vs Syncro: Which is best for you?
Pricing available upon request
per month
and Demo
Features
- The software allows us to remotely manage devices and endpoints from a single, centralized console, which saves time and effort.
- My one and only gripe with Kaseya is the clunky-ness of the interface and how it looks and feels like software out of the mid-90s.
- Unified, integrated interface (RMM + PSA + ticketing + billing + inventory): Because Syncro bundles remote management, ticketing, billing/invoicing, inventory — many MSPs appreciate having everything in one place, which cuts down on context switching.
- The load times when leaving a ticket for a prolonged amount of time will lead to the page needing to be reset which is inconvenient and when using the app along with the system not flagging if another team member is working on a ticket it can lead to confusion with classing details from team members working on the same ticket at once.
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