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ManageEngine ServiceDesk Plus vs Zoho CRM: Which is best for you?
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Features
- The ability to easily customise workflows, the powerful automation, and the fact that it enables end-to-end management of requests much more efficiently are significant advantages.
- In addition, the reporting within the platform is not intuitive and we find ourselves having to manually export and transform data using other tools such as Excel and Canva for visuals on reporting that we send out on a monthly basis.
- I prefer to have machine, contact, and deal history under one hood; this has facilitated my ability to respond to clients within a short time and also enable me to coordinate with sales.
- It got lot of fragmented like alerts, real messages messed up or buried in unwanted zero value automated alerts.
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Recommendations
