WebCheckout 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

WebCheckout

4.4

(55)

Pricing

Starting at $400.00 per month

About WebCheckout

WebCheckout is a fixed asset management solution designed to help businesses in higher education, broadcast, production and other industries track equipment, schedule staff members, handle inventory items and more. It maintains an audit trail of historical records about customers, bookings or equipment and lets administrators use a centralized dashboard to gain insights into department's activities

WebCheckout allows organizations to send reminders, notifications, reservation confirmations and other scheduled messages to staff members or clients using customizable templates. Supervisors can manage personnel's work schedules for shifts based on skill sets and proficiencies and capture data about circulating/non-circulating equipment or rooms within a unified platform. Additionally, businesses can create custom data fields to store asset details with various attachments including images, instruction manuals and invoices.

WebCheckout enables managers to limit customers' access to specific resources based on certifications. The product is available on monthly subscriptions and support is extended via email, phone, documentation and other online measures.

WebCheckout Screenshots

WebCheckout Pricing and Plans

Starting price: $400.00 per month

Free Trial

Free Version

Wecheckout Lite

$400.00

per user, per month

Plan includes:

Activity Dashboards
Complete Inventory
Email Confirmation and Reminders
Equipment Grouping
Fine-Tuned Control
Usage Reports

Wecheckout Pro

Pricing available upon request

Plan includes:

Activity Dashboards
Complete Inventory
Email Confirmation and Reminders
Equipment Grouping
Fine-Tuned Control
Mobile Friendly
Pick Lists
Repair and Maintenance
RFID Support
SSO Integration

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WebCheckout Features

Popular features found in IT Asset Management
Audit Management
Compliance Tracking
Configuration Management
Contract/License Management
Cost Tracking
Maintenance Management
Procurement Management
Supplier Management
Support Ticket Management
More features of WebCheckout
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Asset Lifecycle Management
Asset Tracking
Audit Trail
Barcode/Ticket Scanning
Barcoding/RFID
Calendar Management
Check-in/Check-out
Curriculum Management
Depreciation Management
Document Management
Equipment Maintenance
Equipment Tracking
Fixed Asset Management
Forecasting
For Higher Education
Historical Reporting
Incident Management
Inventory Management
Inventory Tracking
Item Management
Location Tracking
Maintenance Scheduling
Mobile Access
Multi-Location
Order Management
Purchasing & Receiving
Reminders
Reporting/Analytics
Reservations Management
Scheduling
Search/Filter
Self Service Portal
Serial Number Tracking
SKU/UPC Codes
Student Information/Records
Student Portal
Third-Party Integrations
Work Order Management

WebCheckout Integrations

Google Calendar

Microsoft Outlook

WebCheckout User Reviews

Overall Rating

4.4

Ratings Breakdown

51%

42%

Secondary Ratings

Ease of Use

4.0

Value for money

4.1

Customer support

4.7

Functionality

4.2

Have you used WebCheckout and would like to share your experience with others?

Aaron G.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed March 2020

WebCheckout saves you time and money!

We moved to WebCheckout after using a paper-based rental solution for over 40 years. Our inventory count has become accurate. We're now able to run monthly, weekly, or even daily usage reports without having to manually count paper slips.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

WebCheckout provides the ability to track every piece of gear in our inventory. We can monitor the usage of our production suites as well. Being able to run real-time usage reports helps to put budget towards higher used areas and gear. Dashboard screens allow workers to pre-pick pending orders and prepare for the return of large rentals.

Cons:

We have no complaints with this software.

Reasons for choosing WebCheckout

WebCheckout was the only solution we found that could integrate with our Microsoft ActiveDirectory Single-Sign-On and handle our large number of users.

Vendor Response

Hi Aaron, Thank you for your time and thoughtful feedback. I'm glad to hear WebCheckout has been working so well for your team. If you have any questions or concerns, please do not hesitate to reach out to support@webcheckout.net we're always happy to help. Thanks again for your time, and we appreciate your continued support. Thank you, Brittany W.

Replied April 2020

Ryan C.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

Webcheckout review

Having said all of these pros and cons, I will say that webcheckout really listens to their customers. They provide excellent and quick customer service, they are always offering new training opportunities, and they have created a community where people can provide feedback and they will listen and try to implement changes if possible. So even though there are unfortunate parts to this product, I have confidence they will be addressed in the future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have been using webcheckout for our university for the 5 years. We have a very robust equipment checkout program for our campus and webcheckout helps us manage over 1,000 pieces of equipment for around 12,000 students/faculty, and staff. There are some things that webcheckout does really well. I love that it syncs with Active Directory and the reporting they do is also very nice. They just recently opened a patron portal, and the advances they have made there are really nice and are allowing us to make some advances in shift left for our services. The organization is very good and keeping track of fines and late equipment is very easy.

Cons:

There are a few things that I would consider minor annoyances for webcheckout. We would really like to find a way for patrons to renew equipment themselves, but this still does not exist and adds a lot of unnecessary man power for a pretty simple task. Also there is no embedded signature system, so if you want students to sign for a checkout you have to pull up a separate program, then upload that file back into webcheckout, and then manually update a signature on file date to let the software know something was uploaded. That is just too manual.

Reasons for choosing WebCheckout

familiarity, customer service, and I like the in person checkout interface alot better than other products

Vendor Response

Hi Ryan, Thank you for your time and thoughtful feedback. We are committed to continuously add value to WebCheckout and its suites of modules, and we want to ensure customers feel the same. I hope you will not mind that I will be following up with you directly to get more of your thoughts on the improvements you'd like to see. As always, please feel free to reach out to us at support@webcheckout.net with any WebCheckout concerns and feature requests. Thanks again for your time, and we appreciate your continued support. Best, AJ O. Customer Care Team

Replied April 2020

Rifah O.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed March 2020

Helpful but Not User Friendly

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like that it helps us keep track of our events and checkouts so that we don't lose equipment. Overall, it offers a lot of flexibility especially with being able to write notes on reservations, checkouts, and equipment.

Cons:

I wish the dashboard would stick without having to reset it up daily with my preferences. I also wish the dashboard view was more integrated into the main checkout page instead of its own page. I wish this system was more user friendly or they offered tutorial videos. I have a large rotating staff of student workers that I have to train and retrain on the various aspects of Webcheckout. I have had to create my own documentation on how to use it and still come across issues where things don't go right if a student worker misses a step. The system is not intuitive at all and needs to be taught and learned. There needs to be a way to delete equipment for good. I would also like an easy way to track our events vs. just our regular checkouts or scheduled tasks so I could pull reports on it. The set, strike, show isn't cutting it for us.

Reasons for choosing WebCheckout

the cost, what the systems offered, and mostly the ease of getting our systems integrated with Webcheckout is what I was told were the reasons Webcheckout was chosen.

Vendor Response

Hi Rifah, thanks for your time and feedback. We're pleased to know that WebCheckout aids in keeping track of your equipment. The Dashboard now persists, so once you set it up, the information is readily available for the next time you login. This improvement was made after your request in our 2019 User Training. We also provided SXU with the Task Module to better track event details, a part from regular checkout/reservation information. As we continue to improve and add to WebCheckout's countless features, we understand this can make training an every changing staff difficult to manage. We do update our online documentation, and will continue to host webinars to highlight new features of each release. Additionally, we do offer training services to take the burden of training off of the administrative team. If we can provide any assistance, please do not hesitate to reach out to your account manager. We hope you're well. Jeannie C Customer Care Team

Replied May 2020

Verified

Reviewer

Higher Education

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

WebCheckout is a solid solution

Our overall experience with web checkout has been wonderful and continues to grow with every progressive upgrade.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love the integration and tech support for this software.

Cons:

We wish there was a better calendaring system that would show the real-time check-in and check-out appointments by the tech and client

Reasons for choosing WebCheckout

When our IT Department decided they could no longer support our equipment check in/out database, we went on a mission to find a replacement database. WebCheckout was the solution that best fits our needs. Integration into our student enrollment system was key and has saved us not just in time and money, but troubleshooting technology for our student support has improved greatly. This is a Student Facing program that works best for us.

Vendor Response

Thank you for your time and thoughtful feedback. We are always on the look out for ways to improve client support and application improvements. Please contact support@webcheckout.net to discuss improving the user experience of allocation reporting. Thank you again for your time and continued support. Holly V. Customer Care

Replied May 2020

Frank F.

Verified reviewer

Education Management

10000+ employees

Used daily for more than 2 years

Review source

Reviewed March 2020

Industry Standard, (but...)

I have worked with Webcheckout for over 10 years. It has been the industry standard the whole time, and meets the need for most users. As an admin it takes a "programmer's head" to get used to, but that's just part of the territory. It's so powerful and can do so much, that it's going to be complex, and they do their best to keep it as simple as possible. Phone support is extremely responsive and capable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software does it all...especially now after well over a decade of upgrades and user feedback. The customer service is the best,

Cons:

The software in places seems to have no input from designers. New users should expect good amount of training and "getting used to it" through practice. Things like calendar input can seem clunky, and not the same across the board. A streamlined mobile app interface would be nice (maybe it's extra money), and bar-code scanning isn't mac friendly.

Reasons for choosing WebCheckout

Webcheckout is the industry standard, used by many schools/colleges/libraries.

Reasons for switching to WebCheckout

Needed more robust and professional software.

Vendor Response

Thank you for your comments and praise for our support team, Frank! Please contact support@webcheckout.net to help work out any issues, including barcode scanning, and to let us know of any application improvements to better your experience with WebCheckout. Holly V. Customer Care

Replied April 2020

Asa K.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed April 2020

WebCheckout in Media Education

Our old loan inventory system was being decommissioned, so we had to find something new. Web Checkout filled all our needs and more. It has been an incredible improvement over our previous workflows.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Web Checkout is highly customizable, easy to use, entirely web based, and integrates with our existing Active Directory, Student Information System, user ID cards, and equipment barcodes. The best functions are the automated email reminders and flexible permission rules.

Cons:

Initial setup of the integration was a bit tedious, but once it was setup it makes daily processes a breeze.

Reasons for choosing WebCheckout

SpringShare and Ex Libris did not have the functionality we needed.

Reasons for switching to WebCheckout

Voyager was managed by our library network. They upgraded to a new platform that did not offer equipment management options.

Vendor Response

Hi Asa, Thank you for your time and thoughtful feedback. We are committed to providing attentive customer service and appreciate insight into how to make our processes easier. As always, please feel free to reach out to us at support@webcheckout.net with any concerns and feature requests. Thanks again for your time, and we appreciate your continued support. Best, AJ O. Customer Care Team

Replied April 2020

Matthew P.

Verified reviewer

Higher Education

10000+ employees

Used daily for more than 2 years

Review source

Reviewed March 2020

Big help for a small checkout center

We are a relatively small checkout center that ran our checkouts with pen and paper before Web Checkout. WCO has been a breath of fresh air.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Online patron portal has been invaluable - Granular policy structures - Automated e-mail messaging

Cons:

- The timeline scheduler isn't always immediately clear about resource availability. - Conflict messaging isn't always clear - You are sometimes prohibited from performing an action without a clear explanation of what is preventing you from proceeding.

Reasons for choosing WebCheckout

We wanted something that was built from the ground up to run a checkout center.

Vendor Response

Matthew, Thank you so much for leaving a review. Our Team is very happy to hear Patron Portal is working so well for you!. Please contact us (support@webcheckout.net) at any time if WebCheckout is not relaying clear error messages or availability issues. Thank you again for you time, and we appreciate your continued support. Holly V. Customer Care

Replied April 2020

John L.

Verified reviewer

Higher Education

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed April 2020

The equipment loan management solution you've been looking for...

WebCheckout is one of the best - and only - solutions that met our needs with the computers, cameras, and other technology equipment we loan out. While it is on the more expensive side, you get what you pay for...and more. There is strong support from the vendor, and an active listserv with other users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We needed a solution that would allow us to manage our loan equipment without having to micromanage every single checkout. WebCheckout allowed us to do this - we are able to have a default loan duration set, automatic notifications for check-outs, check-ins, and overdue loans, and to place holds on our users when they violate the equipment loan policy they agree to prior to borrowing any equipment.

Cons:

There are many features - almost too many. The system can be a bit overwhelming, but there are a lot of resources in the WebCheckout knowledge base.

Reasons for switching to WebCheckout

Track-It! had reached end-of-life, and was not meeting our needs.

Vendor Response

Hi John, Thank you for your time and thoughtful feedback. We are committed to providing attentive customer service and know that your input helps us improve Webcheckout. As always, please feel free to reach out to us at support@webcheckout.net with any concerns and feature requests. Thanks again for your time, and we appreciate your continued support. Best, AJ O. Customer Care Team

Replied April 2020

John P.

Verified reviewer

Facilities Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2020

Resource Circulation and Management with Great Customization

WCO is a tool like no other for managing thousands of items worth millions of dollars for hundreds of users. It is designed - and has evolved over the years - with a focus on doing this very well. Scheduling, circulating and maintaining gear and facilities happens so smoothly because of WCO.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

WebCheckout (WCO) is the only software (Made In the USA, at least) that I am aware of capable of managing, scheduling, circulating and inventorying resources - both physical "gear" and facilities "rooms" - so well. The information that can be cataloged for each individual item is tremendous in tracking everything from purchase history to usage as well as maintenance and repair. The items are also classified by type so that there is readily available data regarding how many are on hand, how many are in use and so forth. Scheduling within the software ensures that it all is being utilized...but without conflict; a "Patron Portal" option even allows end users to schedule on their own - based on permission authorizations set by the operator(s). There is also a basic inventory feature (with enhanced capability available as an option) as well as maintenance ticketing and even staff scheduling - all within the one program. Finally, there is extensive messaging available for the end users to be informed of reservations, pick ups and returns in addition to reminders for those events...once again, all customizable by operators. One additional note: significant updates to the software, at a rate of several a year, are almost entirely driven by end user requests for features and capabilities. Using WCO for the past 4 - 5 years, I have seen it continually evolve to be even better and better at serving both the institutions using it and their end users.

Cons:

This is not a Google, Apple or Microsoft product...it was created and is managed by a relatively small team in the Midwest. This means that there are occasional bugs or other issues that arise not found with most other software programs. At the same time, because it is a smaller company, service is fast and personal; more often than not, the person I am working with on issues knows me and my school and they are always committed to solving issues AND making improvements. What is missing or lacking is often addressed with regular software updates.

Vendor Response

John, Thank you so much for your positive feedback and taking the time to post your review. Your Pros and Cons are pretty accurate in describing WebCheckout's strengths and weakness'. Our team is always striving to improve client support and application experience. As always please contact support@webcheckout.net for questions or suggestions. We look forward to continuing and strengthening our relationship with you. Holly V. Customer Care

Replied April 2020

Verified

Reviewer

Higher Education

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

WebCheckout is the only way to go

Great software with a responsive and helpful support system, not to mention the many users worldwide who actively participate in the user forum.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easily handles thousands of unique pieces of equipment as well as spaces. Fairly simple user interface. Easily adaptable to each locations particular needs.

Cons:

The initial set up was a little rough and took some time to understand. However, Webcheckout support was readily available and very helpful.

Reasons for switching to WebCheckout

Needed a system that was actually intended for an educational environment as opposed to a rental company.

Vendor Response

Thank you for leaving a review, your thoughtful feedback and praise for our support team! Our Team is always looking for how we improve WebCheckout's user experience. Please contact support@webcheckout.net with any suggestions or questions. Holly V. Customer Care

Replied April 2020

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