myUnity Home Care & Hospice 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Pricing available upon request
About myUnity Home Care & Hospice
Netsmart myUnity Home Health and Hospice EHR (formerly DeVero) is a cloud-based, clinical point-of-care system that is intuitive, compliant and user friendly. The system supports all post-acute service lines, including home health, hospice, palliative care and private duty, eliminating the need to purchase separate EHRs as the organization expands services.
By combining the unique requirements of each care setting into a single enterprise platform, organizations gain seamless transitions of care, streamlined intake and scheduling, and access to real-time patient information across multiple care settings.
In 2022, Black Book Market Research named Netsmart the top Home Health & Hospice technology vendor as well as top overall post-acute technology solutions vendor.
myUnity Home Care & Hospice Screenshots

myUnity Home Care & Hospice Pricing and Plans
Basic
Pricing available upon request
No plan information available

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myUnity Home Care & Hospice Features
- Popular features found in HospiceBereavement ManagementChartingClaims ManagementElectronic SignatureHIPAA CompliantPatient IntakeReporting & StatisticsSchedulingTask Management
- More features of myUnity Home Care & HospiceActivity DashboardActivity TrackingAPIAssessment ManagementBilling & InvoicingCare Plan ManagementChat/MessagingClient ManagementCoding AssistanceCompliance ManagementCustomizable FormsCustomizable ReportsDecision SupportDocument StorageElectronic SubmissionEMR/EHRForms ManagementInsurance ManagementMedication HistoryMobile AccessPatient Records ManagementPayroll ManagementPhysician PortalQuality AssuranceRecords ManagementTask SchedulingTime Tracking by ClientVolunteer Management
myUnity Home Care & Hospice Integrations
myUnity Home Care & Hospice User Reviews
Overall Rating
4.3
Ratings Breakdown
5
48%
4
38%
3
8%
2
3%
1
3%
Secondary Ratings
Ease of Use
4.4
Value for money
4.1
Customer support
4.1
Functionality
4.1

Joseph S.
Verified reviewer
Hospital & Health Care
201-500 employees
Used daily for less than 2 years
Reviewed January 2020
Easy to understand software
4
Ratings Breakdown
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Paul B.
Verified reviewer
Health, Wellness and Fitness
51-200 employees
Used daily for more than 2 years
Reviewed January 2020
User friendly
4
I used 4 electronic charting systems and they all are not inturive enough, too much need to duplicate charting.
Ratings Breakdown
Reasons for switching to myUnity Home Care & Hospice
Well sky has terrible goals and intervention section. View slow due to need fo4 the section to load and save.
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Khimya L.
2-10 employees
Used daily for more than 2 years
Review sourceReviewed February 2019
Devero-Home Health Care Software
4
Would highly recommend Devero for anyone looking for paperless home health care documentation.
Ratings Breakdown
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Jenny T.
Verified reviewer
Hospital & Health Care
11-50 employees
Used daily for less than 2 years
Reviewed January 2020
To The Rescue
4
Ratings Breakdown
Reasons for choosing myUnity Home Care & Hospice
Functionality and price
Reasons for switching to myUnity Home Care & Hospice
New CoPs were coming and Axxess was not accommodating to the changes. Had to duplicate many tasks within their system.
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Hospital & Health Care
201-500 employees
Used daily for more than 2 years
Reviewed December 2019
Accurate, Easy to learn electronic health record
5
It is vital in meeting CMS regulations for our Medicare-certified home health agency.
Ratings Breakdown
Reasons for switching to myUnity Home Care & Hospice
Cashe couldn't keep up with our upgraded business in home care.
Vendor Response
Thanks so much for your review of myUnity! Happy you like the easy user interfaces and workflow! Always feel free to track where your support case is directly on your client portal.
Replied December 2019
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Samantha W.
Verified reviewer
Hospital & Health Care
51-200 employees
Used daily for more than 2 years
Review sourceReviewed August 2024
Wasn't a fan
3
it runs like a very old busy program. To many clicks
Ratings Breakdown
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Kelley M.
Verified reviewer
Hospital & Health Care
Used unspecified for more than 2 years
Review sourceReviewed July 2016
Mediocre Software with Billing and Payroll Issues
1
Ratings Breakdown
Vendor Response
Thank you for taking the time to post a review. We appreciate the compliments on our point of care, but we’re surprised to read your comments about our support. You may not have been a customer in 2016, but in the past year quite a bit has changed: Our team has grown to accommodate our growth and ability to support our customers, and we introduced an expanded Customer Success Manager team. If our customers leave a voicemail, our support metrics indicate that 90% are returned within 1 hour. Our billing solution is seamless as our systems do not “export” we have an automatic workflow that feeds clinical data directly for billing. The validity of data is checked in order to bill accurately. If there are certain requirements that have not been met, we do put those in a log which an agency would routinely check as part of standard workflow. Our solution was built for the cloud, and have an extraordinary record where stability is concerned. We would compare our record to anyone in the industry. In the unlikely event you need emergency help after hours, we have an urgent support phone number that is monitored and is listed on our customer support menu. We constantly monitor our sites to ensure stability and performance. Our product team is alerted if there is any dip in performance, regardless of time of day. We work hard to offer a user-friendly solution that delights our customers, and we strive to deliver industry-leading support. We’ve continued to build our support teams, improve the solution, and have launched some amazing new features to save time and make the jobs of our customers easier in 2016 and beyond.
Replied August 2016
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Andrew P.
Used unspecified for unspecified
Review sourceReviewed March 2016
2016_03 DeVero Review
5
Pros: Product has ease of use for front line end users (Point of Care Staff). User guides/Training guides are on EMR/online for users to refer back to. Device agnostic (use of any browser and device with internet capability). Low hardware expense per end users (use of lightweight devices smartphones, tablets). We have contracted therapist and having them have the ability to just login with just a browser is helpful. Use of multiple browser tabs to view multiple data fields. Vendor response time is quick to respond to customer questions about product and customer basic product enhancements. Assigned "Customer Manager" is very helpful in customer & product/vendor relationship to improve customer knowledge of product and product/vendor development. Cons: Compliance, Alerts, and Quality. Most of the Compliance and Quality is still a manual task, if coming from paper to electronic this would not be an operational issue, but if you coming from a more complicated EMR that has checks against the Plan of Treatment and warning if the end user is going out of compliance and orders must be produced. Lack of internal messaging in EMR, communication about the patient is key and documentation and notification is critical. Workaround is create a form/document in the EMR and also notify all disciples using business secure messaging or email. There is a limitation in some reporting exports (30 days, quarterly, number of lines export). Dealing with pre-billing audits and "integration log", DeVero has to puss data to a separate billing software (note: data is one directional). User do not have a warning or alert system (End of Episode, last week of frequency) Medicare Traditional billing is not an issue (RAP then Final Bill), but dealing Medicaid, Medicare Advantage and Commercial Insurance is another issue (where every penny counts). Processes and cross references must be done to insure all services are accounted for and billed, typically done with comparing CSV exports. Interoperability with other vendors and itself is lacking. If a customer has a contracted partner using DeVero as there EMR, currently there is not an ability to quickly handshake those files from a DeVero Agency file to another DeVero Agnecy file. Workaround is to download from each Agency site and re-enter data on there agency site.
Ratings Breakdown
Vendor Response
Thank you for the 5-star review! We appreciate the feedback. We also have some great news about your feature requests: 1) The authorization management/compliance feature is released and needs to be turned on. We will have a customer success team member contact you about this. 2) Most all of the other items you mention are in the development pipeline for release over the course of 2016, with some other great features emerging as well. We appreciate your review and your partnership!
Replied March 2016
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Hospital & Health Care
51-200 employees
Used daily for less than 2 years
Review sourceReviewed January 2020
DeVero software
4
Ratings Breakdown
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Food & Beverages
2-10 employees
Used monthly for less than 2 years
Review sourceReviewed October 2021
Easy and simple
4
It's been a good one so far.
Ratings Breakdown
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