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myUnity Home Care & Hospice

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myUnity Home Care & Hospice 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

myUnity Home Care & Hospice
myUnity Home Care & Hospice
4.3
(118)

Pricing

Pricing available upon request

About myUnity Home Care & Hospice

Netsmart myUnity Home Health and Hospice EHR (formerly DeVero) is a cloud-based, clinical point-of-care system that is intuitive, compliant and user friendly. The system supports all post-acute service lines, including home health, hospice, palliative care and private duty, eliminating the need to purchase separate EHRs as the organization expands services.

By combining the unique requirements of each care setting into a single enterprise platform, organizations gain seamless transitions of care, streamlined intake and scheduling, and access to real-time patient information across multiple care settings.

In 2022, Black Book Market Research named Netsmart the top Home Health & Hospice technology vendor as well as top overall post-acute technology solutions vendor.

myUnity Home Care & Hospice Screenshots

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myUnity Home Care & Hospice Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    myUnity Home Care & Hospice Features

    • Popular features found in Hospice
      Bereavement Management
      Charting
      Claims Management
      Electronic Signature
      HIPAA Compliant
      Patient Intake
      Reporting & Statistics
      Scheduling
      Task Management
    • More features of myUnity Home Care & Hospice
      Activity Dashboard
      Activity Tracking
      API
      Assessment Management
      Billing & Invoicing
      Care Plan Management
      Chat/Messaging
      Client Management
      Coding Assistance
      Compliance Management
      Customizable Forms
      Customizable Reports
      Decision Support
      Document Storage
      Electronic Submission
      EMR/EHR
      Forms Management
      Insurance Management
      Medication History
      Mobile Access
      Patient Records Management
      Payroll Management
      Physician Portal
      Quality Assurance
      Records Management
      Task Scheduling
      Time Tracking by Client
      Volunteer Management

    myUnity Home Care & Hospice Integrations

    eFax
    eFax

    myUnity Home Care & Hospice User Reviews

    Overall Rating

    4.3

    Ratings Breakdown

    5

    48%

    4

    38%

    3

    8%

    2

    3%

    1

    3%

    Secondary Ratings

    Ease of Use

    4.4

    Value for money

    4.1

    Customer support

    4.1

    Functionality

    4.1

    Joseph's profile

    Joseph S.

    Verified reviewer

    Hospital & Health Care

    201-500 employees

    Used daily for less than 2 years

    Reviewed January 2020

    Easy to understand software

    4

    Ratings Breakdown

    4
    Ease of use
    3
    Functionality
    icon
    Pros:
    Devero has a nice workflow that is easy to understand. It is easy to chart by selecting the type of visit from the home screen, fill out visit notes, and send it on for QA.
    Cons:
    Devero is difficult to use on a mobile phone, which is a problem since our employees are in the field. It's also less integrated with it's companion billing system than I would prefer. 2-way synchronization would be a welcome feature, or some way of verifying entries exist in both systems.

    Read More

    PB

    Paul B.

    Verified reviewer

    Health, Wellness and Fitness

    51-200 employees

    Used daily for more than 2 years

    Reviewed January 2020

    User friendly

    4

    I used 4 electronic charting systems and they all are not inturive enough, too much need to duplicate charting.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    User friendly , better then most other software, saves work quickly and automatically
    Cons:
    Lots of duplicate charting The upgrades are not helpful in improving efficiently, but do improve the regulatory requirements

    Reasons for switching to myUnity Home Care & Hospice

    Well sky has terrible goals and intervention section. View slow due to need fo4 the section to load and save.

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    KL

    Khimya L.

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed February 2019

    Devero-Home Health Care Software

    4

    Would highly recommend Devero for anyone looking for paperless home health care documentation.

    Ratings Breakdown

    5
    Ease of use
    Previously 4
    5
    Value for money
    Previously 4
    5
    Customer support
    Previously 4
    4
    Functionality
    icon
    Pros:
    Devero is an excellent home health care software for paperless documentation. The features and functionality is very easy to understand and use.The customer support is also very proactive and resolve all minor glitches as soon as it is possible.The Dashboard, Libraries and Custom reports are very hands on and self explanatory.The select an action drop down view is also a very useful tool.This is the most functional and easy software in the market.
    Cons:
    The Oasis-D SOC is sometimes showing fatal audits that are hard to resolve.Some clinicians are struggling in resolving these SOC fatal audits in Oasis -D.

    Read More

    JT

    Jenny T.

    Verified reviewer

    Hospital & Health Care

    11-50 employees

    Used daily for less than 2 years

    Reviewed January 2020

    To The Rescue

    4

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    It is pretty user friendly. Can be accessed from any electronic device which makes it very convenient
    Cons:
    Not a lot of needed reports available Paying for customization of required forms

    Reasons for choosing myUnity Home Care & Hospice

    Functionality and price

    Reasons for switching to myUnity Home Care & Hospice

    New CoPs were coming and Axxess was not accommodating to the changes. Had to duplicate many tasks within their system.

    Read More

    VR

    Verified
    Reviewer

    Hospital & Health Care

    201-500 employees

    Used daily for more than 2 years

    Reviewed December 2019

    Accurate, Easy to learn electronic health record

    5

    It is vital in meeting CMS regulations for our Medicare-certified home health agency.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    3
    Customer support
    5
    Functionality
    icon
    Pros:
    It is very easy to learn easy to use on a daily basis. I like that it is web-based and works on laptops, phones and tablets. Care packets ensure the clinician opens all of the necessary paperwork. Love faxing from the software and receiving the faxes back. The different colored dots for each item completed is fun and motivating.
    Cons:
    The custom reports really struggle to be accurate. It has been difficult to get help to look into why this is the case. We have a new customer service person, and she seems on-it so we will see...

    Reasons for switching to myUnity Home Care & Hospice

    Cashe couldn't keep up with our upgraded business in home care.

    Vendor Response

    Thanks so much for your review of myUnity! Happy you like the easy user interfaces and workflow! Always feel free to track where your support case is directly on your client portal.

    Replied December 2019

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    SW

    Samantha W.

    Verified reviewer

    Hospital & Health Care

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2024

    Wasn't a fan

    3

    it runs like a very old busy program. To many clicks

    Ratings Breakdown

    2
    Ease of use
    3
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    It served its purposing however is a very busy platform compared to new platforms coming out.
    Cons:
    This system is slow to run and its start up takes 3 minutes or longer to get into

    Read More

    KM

    Kelley M.

    Verified reviewer

    Hospital & Health Care

    Used unspecified for more than 2 years

    Review source

    Reviewed July 2016

    Mediocre Software with Billing and Payroll Issues

    1

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    The clinician notes were easy to fill out. The software had the ability to be signed by the client at the point of care with stylus or finger on a digital device either a phone or tablet. The audit trail was the best that I have ever seen in any product so far.
    Cons:
    This product had to export all information into another system called HAS in order to do any billing or payroll. The information often got stuck or disappeared making it impossible to get episodes billed right and on time. The two systems blames everything on each other instead of assisting us with the issue to get it fixed. We were often referred back and forth by finger pointing to each other and no one could help us. Customer service was never good and no live person ever answered your phone call and you always had to leave a message and wait for a call back.

    Vendor Response

    Thank you for taking the time to post a review. We appreciate the compliments on our point of care, but we’re surprised to read your comments about our support. You may not have been a customer in 2016, but in the past year quite a bit has changed: Our team has grown to accommodate our growth and ability to support our customers, and we introduced an expanded Customer Success Manager team. If our customers leave a voicemail, our support metrics indicate that 90% are returned within 1 hour. Our billing solution is seamless as our systems do not “export” we have an automatic workflow that feeds clinical data directly for billing. The validity of data is checked in order to bill accurately. If there are certain requirements that have not been met, we do put those in a log which an agency would routinely check as part of standard workflow. Our solution was built for the cloud, and have an extraordinary record where stability is concerned. We would compare our record to anyone in the industry. In the unlikely event you need emergency help after hours, we have an urgent support phone number that is monitored and is listed on our customer support menu. We constantly monitor our sites to ensure stability and performance. Our product team is alerted if there is any dip in performance, regardless of time of day. We work hard to offer a user-friendly solution that delights our customers, and we strive to deliver industry-leading support. We’ve continued to build our support teams, improve the solution, and have launched some amazing new features to save time and make the jobs of our customers easier in 2016 and beyond.

    Replied August 2016

    Read More

    AP

    Andrew P.

    Used unspecified for unspecified

    Review source

    Reviewed March 2016

    2016_03 DeVero Review

    5

    Pros: Product has ease of use for front line end users (Point of Care Staff). User guides/Training guides are on EMR/online for users to refer back to. Device agnostic (use of any browser and device with internet capability). Low hardware expense per end users (use of lightweight devices smartphones, tablets). We have contracted therapist and having them have the ability to just login with just a browser is helpful. Use of multiple browser tabs to view multiple data fields. Vendor response time is quick to respond to customer questions about product and customer basic product enhancements. Assigned "Customer Manager" is very helpful in customer & product/vendor relationship to improve customer knowledge of product and product/vendor development. Cons: Compliance, Alerts, and Quality. Most of the Compliance and Quality is still a manual task, if coming from paper to electronic this would not be an operational issue, but if you coming from a more complicated EMR that has checks against the Plan of Treatment and warning if the end user is going out of compliance and orders must be produced. Lack of internal messaging in EMR, communication about the patient is key and documentation and notification is critical. Workaround is create a form/document in the EMR and also notify all disciples using business secure messaging or email. There is a limitation in some reporting exports (30 days, quarterly, number of lines export). Dealing with pre-billing audits and "integration log", DeVero has to puss data to a separate billing software (note: data is one directional). User do not have a warning or alert system (End of Episode, last week of frequency) Medicare Traditional billing is not an issue (RAP then Final Bill), but dealing Medicaid, Medicare Advantage and Commercial Insurance is another issue (where every penny counts). Processes and cross references must be done to insure all services are accounted for and billed, typically done with comparing CSV exports. Interoperability with other vendors and itself is lacking. If a customer has a contracted partner using DeVero as there EMR, currently there is not an ability to quickly handshake those files from a DeVero Agency file to another DeVero Agnecy file. Workaround is to download from each Agency site and re-enter data on there agency site.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Vendor Response

    Thank you for the 5-star review! We appreciate the feedback. We also have some great news about your feature requests: 1) The authorization management/compliance feature is released and needs to be turned on. We will have a customer success team member contact you about this. 2) Most all of the other items you mention are in the development pipeline for release over the course of 2016, with some other great features emerging as well. We appreciate your review and your partnership!

    Replied March 2016

    Read More

    VR

    Verified
    Reviewer

    Hospital & Health Care

    51-200 employees

    Used daily for less than 2 years

    Review source

    Reviewed January 2020

    DeVero software

    4

    Ratings Breakdown

    4
    Ease of use
    3
    Functionality
    icon
    Pros:
    I found it easy to use and to find information.
    Cons:
    This software freezes a lot! Also for Interoffice Communication notes, I feel like it should be designed to only be able to open 1 note per chart. There was an option to open multiple notes, which made it difficult to be able to see EVERYTHING in the chart, you would have to open each note up individually. There also seemed to be a lot of glitches (not showing every chart made, etc)

    Read More

    VR

    Verified
    Reviewer

    Food & Beverages

    2-10 employees

    Used monthly for less than 2 years

    Review source

    Reviewed October 2021

    Easy and simple

    4

    It's been a good one so far.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    It is very easy to use. The fact that I can use it on different devices makes it even better. It also saves my work for me automatically. Online support was prompt and very helpful. My time wasn't wasted. I'm at ease that private information is safe and sound.
    Cons:
    I'd like to be able to write my own goals instead of having to pick from the options.

    Read More

    Showing 1 - 10 of 118 Reviews

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