Perfect 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Perfect

3.9

(74)

Pricing

Starting at $599.00 per month

About Perfect

Perfect is a home health care solution designed to assist post-acute care providers in scheduling and managing home visitations. Key features include a scheduling dashboard, a physician portal and vital sign parameter alerts.

Perfect's dashboard feature displays the visits scheduled for the day with patient information and treatment summaries. Vital sign parameter graphing allows users to view, document and monitor vital signs, displayed in graphs and charts. Users are alerted if vital signs exceed safe parameters. Perfect also offers customizable notes to help users capture visit details and update medications.

The physician portal displays a list of orders to be reviewed and supports electronic signatures. Agencies receive a notification once the doctor gives approval and the orders get confirmed from all sources. The solution also offers a live chat feature that helps agencies and staff to communicate and collaborate internally.

Support is available via phone and email.

Perfect Screenshots

Perfect Pricing and Plans

Starting price: $599.00 per month

Free Trial

Free Version

Basic

$599.00

per month

No plan information available

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Perfect Features

Popular features found in Home Health Care
Billing & Invoicing
Calendar Management
Care Plan Management
Claims Management
Compliance Management
Electronic Signature
Mobile Access
Patient Records Management
Payroll Management
Reporting & Statistics
Task Management
Time Tracking by Client
More features of Perfect
Activity Dashboard
Alerts/Notifications
Assessment Management
Audit Management
Automated Scheduling
Bereavement Management
Charting
Chat/Messaging
Collaboration Tools
Communication Management
Employee Management
EMR/EHR
HIPAA Compliant
Medication History
Patient Intake
Physician Portal
Real-Time Data
Records Management
Scheduling
Self Service Portal
Volunteer Management
Workflow Management

Perfect User Reviews

Overall Rating

3.9

Ratings Breakdown

31%

43%

15%

Secondary Ratings

Ease of Use

4.0

Value for money

4.2

Customer support

4.2

Functionality

3.9

Have you used Perfect and would like to share your experience with others?

Maureen L.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Elsmar Home Health Care

Previously 4

The transition of Oasis C2 to OASIS D has caused us a little delay with some of our POC info not transmitted to the 485.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 4

Pros:

Very easy to use. And also love the reports

Cons:

Customer support is at time not timely with problem solving, causing us to make call back s to resolve the issues.

Christopher T.

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2017

Terrific! This is the by far the best home health software on the market! Very user friendly!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about the Perfect is that it is very user friendly. You don't have to keep changing screens, everything is right there at your fingertips. I also like that you can customize your clinical notes to make your agency more Medicare compliant! The customer service staff are always available to answer your questions, and they are very friendly, and will take as much time as needed to assist you! From day one Perfect's staff from the administrative staff on down have been nothing but helpful in helping our agency. Additionally, they are always making improvements to their system to make it better. From the money there is no better software you can buy!

Cons:

I wish that Perfect would hold more seminars on the upcoming changes to the Medicare COP's such as how to prepare for QUAPI, and disaster preparedness manual.

Jason L.

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Very poorly written for physical therapy notes

I have now used 4 different home health software programs. This is by far the worst.

Ratings Breakdown

Ease of use

Functionality

Pros:

The autosave feature is the only good thing about this software.

Cons:

The physical therapy evaluations, daily notes, reassessments are terrible. If Medicare ever wakes up and uses PTs to review PT notes, the take backs will be immense because the templates are so poor. They do not allow the clinician to write a clear note. The reassessments and discharge notes do not in any way relate back to the assessment. It does not appear that a therapist was consulted in the development of these templates.

Vendor Response

Hi Jason, Thank you for the review. The evaluations, notes, and reassessments are customized based on the agencies request. We do have standardized documentation but some agencies choose to use others. I would love to set up a call with you to discuss and get the agencies you work with set up correctly. Please feel free to give me a call on my cell at 626-429-7489. Thanks, Matt

Replied October 2018

Mike J.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2018

Close to Perfect (

As a part of billing service, I have used/dealt with a lot of software and customer service reps and I have to say that Perfect's customer service is excellent. I can't remember the last time I had to wait for a long hold time, unlike other software CS. Some of them can even be reached by email. It's pretty similar to another software with a different color but they added other features and cleaned up some areas that set it apart from the blue colored program. It is really user-friendly and it's not as ambitious as the major software out there who try too hard to be *the* software.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Creating a Traditional Medicare or Medicare Advantage claim is easy. You're done in three easy steps. The UB04 printout is great and not all over the place unlike over software. Posting payment from ERNs is simple. The live chat is a great tool if used properly. Manual cash posting is pretty straightforward. Makes my job easier.

Cons:

There are still some bugs in the reports. I'm getting a Run Time error for the most part when trying to print with the message filter. Still uses an Ability Certificate for submission of claims. Hopefully, they can work on that and eliminate it all together. The missing Face to Face should be an error and not a warning.

Richelle S.

Verified reviewer

Hospital & Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed August 2020

Patient documentation

Perfect is a good quality documentation resource for patient care to use in interdisciplinary systems

Ratings Breakdown

Ease of use

Functionality

Pros:

This software allows the user to enter in all documentation that he or she wants to enter without having to follow a form.

Cons:

Inability to carryover information from consecutive note to next without cutting and pasting material from previous document.

Nathalie P.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2019

Lacking, as far as PT is concerned

It's works esp if you have lots of notes to do, but it's not perfect in my opinion if you want easy but comprehensive documentation.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Most everything is in one page, no tabs to click open to get to different parts of the chart. It doesn't ask for much information, if you don't wanna be bothered with that, I guess.

Cons:

MMT and ROM values don't populate (in case most values are the same), you have to put in everything one by one. Only option to skip a part is if you want to refer the UE to OT (what if there's no OT service but there's no problem with the UE? you still have to tick 5/5 for each little box...no N/A option to skip all that and still have the UE covered). I've used a different software that populates the values for each major joint in case they're all the same. Saves time! DC Summary does not populate Initial Eval results...so you have to re-enter Initial Eval results then enter your DC status results. That other software I used enters the Initial Eval results right next to the DC status that you have to fill out so it's so easy to compare progress, no need to dig and find the initial eval again. I have a long list of other things but this box limits what I can write.

Katie B.

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2018

Affordable and friendly, but crashes occasionally.

Overall I would recommend this company to fellow agencies. The staff are friendly, the software is easy to maneuver, and it has all the features you can ask for for half the price. You won't find a better deal anywhere else.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that everything is out in the open. I don't have to hunt around for what I want and if for some reason I can't find exactly what I'm looking for, I can always call their friendly customer service line.

Cons:

Generally the software gets the job done, however, there has been a few too many times that I had to call in regards to the software crashing/giving me error messages. They are usually fixed within the hour, but nevertheless, it is what I like least about this software.

PEREZ J.

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2017

User friendly, customized work orders, support system/service great, timely.

SUPPORT SERVICE EXCELLENT; REVIEW FROM PROFESSIONAL DISCIPLINES WERE USER FRIENDLY AND EXCELLENT SOFTWARE AS YOU CAN USE PHONE, IPAD, COMPUTERS FROM PATIENTS HOME.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support service great, accessible, timely and accurate. User friendly, JCAHO survey ready, We just had a random JCAHO survey for our CMS deem status, on 10/18-10/19; On 10 chart reviews we did well, including medication reconciliation, transfer summary which has a box one can check if transfer summary was sent to transferring facility(which is now phased in with new 2018 COP) and D/C summary/OASIS which has also a checklist that one checks if copy of D/C summary is available upon request by Primary MD. RN, PT OASIS SOC and D/C were complete in all OASIS elements and as it auto populate in Plan of Care, it's easier to see orders and goals locators of POC.

Jojette S.

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2017

Definitely a great tool in increasing work productivity

Perfect is definitely a great tool in increasing work productivity considering the complexity of operating/managing a home health agency. This software has a lot of valuable features that can be customized to every users job title/responsibility. One of my favorite and helpful feature of Perfect is the Dashboard. As a DIrector of Nurses and owner of a home health agency, the Dashboard provides a quick recap or picture summary of my agency on a given period of time!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's ability to integrate all the necessities and requirements needed to smoothly operate and manage a home health agency!

Nicole M.

Verified reviewer

Hospital & Health Care

51-200 employees

Used other for less than 6 months

Review source

Reviewed May 2018

Used Perfect in a QA capacity.

None

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Relatively user friendly, easy to learn, easy to read color contrasts, easy to enter diagnosis codes.

Cons:

Too much going back and forth. You should be able to access documentation, OASIS items, 485, etc., all at once ie keeping windows open and not have to go back and forth.

Vendor Response

Hi Nicole, Thank you for your review! If you have some free time please reach out to our training and support team. You are absolutely able to open up multiple windows(Oasis, 485/Care Plan, Clinical documentation, Ect) at the same time. We would love to train you how to do so.

Replied May 2018

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