Agenda 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Agenda

4.3

(24)

Pricing

Starting at $49.99 per month

About Agenda

Agenda is a cloud-based solution that enables tour operators and business owners to manage customers, booking requests, staff members and sales from within a unified platform. Administrators can track performance through reports and view bookings on a drag-and-drop interface.

Key features of Agenda include booking notifications, credit card processing, reporting and dashboard. Its sales tracking, client management, staff scheduling and web booking functionalities help tour operators improve daily operations. Additionally, it allows teams to track staff availability and coordinates in real-time on a digital map and add invoice information for each booking.

Agenda offers a mobile application for staff members to access schedules from multiple locations. The product is available for free or on monthly subscriptions and support is extended via live chat, a knowledge base, email and other online measures.

Agenda Screenshots

Agenda Pricing and Plans

Starting price: $49.99 per month

Free Trial

Free Version

Startup Plan

$0.00

flat rate, per month

Plan includes:

1 Training
5% Booking Fee (Passed to Customer)
Basic Support

Foxtrot

$49.99

flat rate, per month

Plan includes:

2 Free Trainings
3% Booking Fee (Passed to Customer)
Regular Support

Pro Plan

$99.99

flat rate, per month

Plan includes:

1.5% Booking Fee (Passed to Customer)
Priority Support
Unlimited Trainings

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Agenda Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of Agenda
Activities Booking
Booking Notes
Central Reservation System
Client Management
GDS/OTA Integration
Itinerary Creation
Online Booking
Package Creation
Payment Processing
Pricing Management
Reminders
Reservations Management
Room Booking
Third Party Booking
Vendor Management
Website Management

Agenda User Reviews

Overall Rating

4.3

Ratings Breakdown

54%

33%

Secondary Ratings

Ease of Use

4.2

Value for money

3.9

Customer support

4.3

Functionality

3.9

Paul T.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Fantastic tool for online booking

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have been with ABL using the agenda software from the very beginning. I was one of their first clients to sign up and have been using them as my booking software on my site for nearly 4 years

Cons:

nothing it has worked great for my team and I continue to use it in the future

Vendor Response

Thanks Paul for your kind words! It has been a pleasure working with you and excited to continue working together!

Replied March 2019

Samuel W.

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2016

The Only Booking Software Tour Companies Need

Agenda has helped me become a more efficient tour operator by seamlessly incorporating my operations with a clean and interactive user interface. The software allows me to create, track, and update my booking information instantly, and set up memos and reminders to my liking. I've been using Agenda now for more than a year, and now I can't imagine running my business without it. I find as an entrepreneur one of the challenges is finding innovative ways of becoming more timely and efficient; that means discovering what I do best and what I should find solutions for or delegate to others. Agenda helps me focus on what I do well, and saves me a lot of time managing incoming bookings and schedules. In my local market there is strong competition and if I don't have the ability to confirm their bookings quickly, I stand a chance of losing that customer. This is even more true when customers want to book at the last minute. Agenda not only allows me to capitalize on last minute bookings, its attractive user interface eliminates all of the scrambling associated with accommodating them. Another strong selling point for me is the support. The support staff for Agenda has been wonderful: they are prompt and professional in their troubleshooting, yet are familiar and personally invested in helping find solutions. Their team is committed to making sure the software is working properly for you and are clear in their communication so that any problem is cleared up right away. If you're looking to make your tour business more efficient, I highly recommend Agenda and ABL Solutions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Vendor Response

Thank you for your kind words Sam. It has been an absolute pleasure working with you and we are thrilled to have you as a partner for years to come!

Replied November 2016

Sam L.

Used weekly for more than 2 years

Review source

Reviewed April 2018

Over priced, very limited flexibility

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Has basicly become a calender I can access from anywhere. Stores client info. Really not happy with it

Cons:

Implementation of buttons is frustrating and time consuming, payment customization is absent, very limited application

Vendor Response

Hi Sam, I saw your recent review on Capterra and I am very sorry you have not had a great experience on our app. Our number one goal is to help you and your business so we would love to reach out and find out how we can do a better job. We are especially disappointed that you have not had a good support experience. We have implemented an in-app chat for you to utilize this year and pride ourselves on having some of the fastest and strongest customer support in the industry. For future use, we recently improved the button integration for websites. Now it is just 1 single copy and paste to go live, you can see the update here: https://intercom.help/adventurebucketlist/agenda/product-releases-updates/product-update-april-5-2018 I want to apologize again for any shortcomings you have experienced thus far and we would love to know ways we can improve our platform. Sincerely, Blake

Replied April 2018

Gabrielle T.

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2017

Customer service makes the whole difference! They truly care about helping your business grow!

More free time - Less time being spent on things that can be done automatically. Saving money with the payment processing system included - no need to rent terminal from bank. Win-win - One Canadian business helping another. :)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use is fantastic for anyone using it! Clients can book directly online or you can enter bookings through the back-end of the software. Confirmations are sent automatically. Keeping track of operations can now be done in one place. And let's not forget the wonderful customer service and support from the team at Adventure Bucket List!

Cons:

It is not custom fit for all business. For it to be used in certain ways we had to figure out how to go around certain functions to make it work for us. This required a bit of brainpower and may not be optimal considering it takes a bit longer. But then again we aren't quite paying for custom fit, so we can't complain...

Vendor Response

Thanks Gabrielle! It has been a great pleasure working with Horizon X & our Canadian rafting partners!

Replied October 2017

Rob O.

Verified reviewer

Entertainment

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2019

ABL Agenda Software

Really enjoy the AGENDA software as well as their sales team and customer support team. Unlike most booking software out there where their sales rep calls you all the time for you to sign up and then fall off the face of the earth, ABL's Director Of Sales still checks in on my business to make sure things are running smoothly and helps me out whenever he can. Really would recommend this company to anyone who wants to take the next step with their online booking but also wants to work with someone WHO ACTUALLY CARES ABOUT MY BUSINESS!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use Customer Support Functionality Integration

Cons:

There are still a few features that I am looking forward to ABL releasing for my business but all other aspects of the software work great for us!

Vendor Response

Thanks for your kind words, Rob! We look forward to continuing to work with Polar Park for years to come.

Replied May 2019

Bailey W.

Used daily for less than 12 months

Review source

Reviewed October 2017

This software has been awesome for getting our cooking class business going.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It allows us to take sales online right through ourwebsite. Saves us so much admin time. We can have different types of activities and customize the capacity and price of each. Customer support is approachable and prompt.

Cons:

The coupon feature is a bit clunky for our gift card use so we're currently not using it much. We'd love if it was easier to redeem GC with individual numbers and not have to go in and set them all up ourselves. While I love that there is now a calendar you can directly integrate onto your website instead of having to do all the coding - we aren't currently using that feature because sometimes we need to put events or details on our calendar that are not sold through ABL. Maybe there is a way to do this that I am just not aware of.

Vendor Response

Thank you for your review Bailey! We really appreciate the input and will make sure to address your needs in the upcoming months!

Replied October 2017

Verified

Reviewer

Airlines/ Aviation

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2018

Simple and user friendly

Ratings Breakdown

Ease of use

Functionality

Pros:

It's simple. That's what I like the most about Agenda. I love that I can attach a date to my notes, assign them to a specific event in my calendar.

Cons:

None. I can't complain about anything with Agenda. I actually prefer it compared to other similar products. It just works ho wI like it.

Leah B.

Used daily for less than 12 months

Review source

Reviewed April 2018

Agenda has helped us transfer website visits into tour bookings quickly and easily.

More streamlined service. Time saver for administrative duties.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is simple and user friendly. The cost is budget friendly for a small business. It saves me alot of time.

Cons:

The metrics they provide is minimal, which make accounting and book keeping a challenge. They are not set up to sell gift certificates. Some of the programming is not advanced/complex enough to make certain changes to bookings.

Vendor Response

Thank you Leah! We really enjoy working with you and will make sure to continue to improve our reporting! Also, gift cards are coming soon!

Replied March 2019

Chance M.

Hospitality

51-200 employees

Used daily for less than 2 years

Review source

Reviewed October 2017

Easy to use, great to have guests book, and pay online.

Ability to book online

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Online bookings, scheduling instructors and events, text confirmations, easy to view whats happening daily, weekly or monthly.

Cons:

Difficult when running financial reports, because the software is not integrated with the companies POS.

Vendor Response

Thanks Chance! Although our app is standalone we will see what we can do for your POS integration!

Replied October 2017

Jessica W.

Food & Beverages

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2018

Excellent Simple to Use Platform

The platform has made the cooking class booking process much easier for us and our clients. We are able to easily edit our events and post them to the calendar online.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Even with the most basic tutorial/training it is easy to navigate the platform and make changes as needed If you are unsure of how to perform a task the "help" section provides great tutorials The live chat support is really helpful

Cons:

There has been some issues and glitches (such as sending confirmation emails to clients when not requested) There has been some issues with mobile web displays of the platform. The developers are working on it to my knowledge.

Vendor Response

Thank you for your review Jessica. We really enjoy working with you. All the mobile issues should be resolved at this point but if you ever need anything please don't hesitate to reach out to support@adventurebucketlist.com

Replied September 2018

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