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Josh P.
Advisor, 7 years
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Updated February 2, 2026
Cloudbeds vs HotelKey: Which is best for you?
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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
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See all
Top Rated
Features
Features
Room Inventory
4.67
Multi-Channel Sync
4.65
Restriction Management
4.57
See All
Online Booking
4.78
Reservations Management
4.56
Third-Party Integrations
4.50
See All
Integrations
See All
See All
Pros / Cons
- Basic functionality is ok.
- Over 50 reports that most cannot date range, give accurate information, and they display as double ledger instead of line items making it infuriating even for accountants.
Read more
- Fantastic System it’s small and compact iPad system which I like most the people at Hotel key are the best they help and take care of any problems very gracefully.
- There are times we cannot enter a customer credit card onto a prepaid reservation, which we require for incidentals.
Read more
Ease-of-Use
4.2/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Value for Money
4.1/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Customer Support
4/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2024
Advisor
Recommendations
Recommendations
20 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
