eZee Reservation 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

eZee Reservation

4.5

(120)

Pricing

Starting at $29.00 per month

About eZee Reservation

eZee Reservation is a mobile-friendly hotel booking engine that integrates with the hotel’s website and social media profiles to enable those who operate in the hospitality industry to process bookings commission-free. The eZee software suite is used by accommodation providers like hotels, resorts, guest houses and innkeepers.

This cloud-based tool offers unlimited bookings from anywhere in the world. Key features include responsive two-step booking with any device type and interactive widgets to keep visitors engaged through the booking process. The multilingual platform supports multiple currencies, white-labeled interfaces, room booking options, discretionary rate automation and occupancy-adjusted prices.

eZee Reservation subscribers can also enjoy a competitive analysis tool, booking reports and statistics. It supports marketing campaign management via email and text, website chatbot, affiliate tracking and integration with hotel search engines like Triage and TripAdvisor.

eZee Reservation Screenshots

eZee Reservation Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Basic

$29.00

per feature, per month

No plan information available

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eZee Reservation Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of eZee Reservation
Activities Booking
Activity Dashboard
Alerts/Notifications
API
Availability Management
Booking Notes
Channel Management
Credit Card Processing
Customer History
Customizable Branding
Discount Management
Loyalty Program
Multi-Channel Management
Multi-Currency
Multi-Language
Online Booking
Payment Processing
Ratings/Reviews
Real-Time Updates
Reporting & Statistics
Reservations Management
Room Booking
Social Media Integration
Third Party Booking
Third-Party Integrations
Website Integration

eZee Reservation Integrations

authorize.net

PayPal

Meta for Business

Google Analytics 360

eZee Reservation User Reviews

Overall Rating

4.5

Ratings Breakdown

66%

28%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.6

Functionality

4.5

RAHUL M.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 6 months

Review source

Reviewed April 2024

Good Services

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to manage inventory. Bulk edit function and stop sell function.

Cons:

Yonalja cloud payment method. If your team will solve that issue then it will be fine.

Kevin M.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2022

Point B Ezee Review

The product is average and could be better in ease of use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The portal features and accessibility on my mobile device.

Cons:

The payment was having issues almost every month and we sent lots of time as they couldn't figure out their own auto debit payment. Also, lots of features that is constantly being added but you don't know it because they don't talk about it. The software is not as intuitive as it should be. Steep learning curve.

Reasons for choosing eZee Reservation

Because with thought this product is something we could grow as our business grows.

Reasons for switching to eZee Reservation

Because I thought this product would aid us in more direct bookings.

Vendor Response

Hi Kevin, Thanks for reviewing eZee Reservation with utmost precision. We are sorry that you faced difficulty in payment. We hope to resolve it sooner, if yet not done. Also, we will work on conveying new product updates henceforth. Besides, if you want to learn about any feature, you can always reach out to your account manager it write us on cm@ezeetechnosys.com Regards, Team eZee

Replied December 2022

Manoj C.

Used unspecified for unspecified

Review source

Reviewed January 2017

Inventory repeatedly showing as full

Inventory repeatedly showing as full especially doing the peak season. After repeated calls from our customers, we found that on our website the cottages were showing as full, although the inventory was updated. We need to know the reason why this is repeatedly happening, but there is no response from Ezee. After it is addressed, we get a call saying, everything is working well. But, our question is why is this happening repeatedly? No answer. This is obviously hampering our online sales. This lack of transparency and slow speed of communication is limiting us from making any further commitment to eZee. Any request to add inventory is met with - first pay us X amount, then we will take a look... bad show.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing

Cons:

Can't add inventory to back-end software on our own. Insufficient training for our staff. Technical team and customer service are different, so while we speak to one, the other also has to be spoken to - what a waste of time! No online chat support. The software is very poorly designed and does not match the caliber of our website design, it looks rather like a beta version of a college project.

Vendor Response

Hi Manoj, Apologies for the inconvenience faced. We had checked it from our side regarding your query for the rooms and have confirmed that inventory were updated into the system. Also, you were informed on the same to check it from your end but we were not intimated about it then. However, it cannot be speculated; but, we will surely check if it is happening repeatedly, thence, you can always write to us at cm@ezeetechnosys.com. If you require training, please book it here: http://ezeecloudtraining.setmore.com/. We are 24x7 available on online chat, feel free to contact us, we would definitely address your concerns unhesitating. Regards, Team eZee!

Replied January 2017

Nikhil R.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Great software bundled with a ton of features

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The shift from a traditional operating software that required physical software installation to a new and easy online website hosting is definitely a plus and affordable

Cons:

General suggestions include better customer care and dedicated managers for our property than a general customer care support

Reasons for choosing eZee Reservation

Budget friendly, customizable

Vendor Response

Hi Nikhil, Thanks for reviewing eZee. We are happy to know that you find eZee Reservation helpful. However, we would like to mention that we do assign account manager to each of our customers. Along with that, we provide 24*7 live support via https://www.ezeetechnosys.com/livesupport/ Regards, Team eZee

Replied December 2022

Mike K.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Ease of use

It needs to be improved on booking management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reservations and rate management , one should be able to block rooms

Cons:

Guest profile records and guest history on frequent visitors

Reasons for switching to eZee Reservation

Pricing

Vendor Response

Hi Mike, Thanks for the feedback. We would like to share that eZee Reservation allows user to save guest data and to use it later for repeated guest. We request you to get in touch with your account manager or our live support, they will assist you with the same. Besides, we will surely consider booking management aspect in our future updates. Regards, Team eZee

Replied December 2022

Edmond G.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed April 2018

I has been fine

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility within the system and all the option needed mostly are found within the system, also the track of every movement is a special thing of the system

Cons:

integration process it takes longer than it is though also a tutorial should be provided by ezee team at the instalation and implementation of the system in addition to this the problem with the fiscal printers should be fixed

Vendor Response

Hi Edmond. We are glad to see your review here. Regarding the cons, we are sorry to hear that you have faced some issues with the integration and it took a longer time. Usually, interface are dependant on information available from 3rd party and so there can be cases whereby the information is not available from the vendor and hence it takes time to complete. We are also working on the how to tutorials for products. They will be added on our YouTube channel as soon as they are ready to be published. You can also check with our support team if they have any gifs/videos created for functions you are looking for. We will be happy to share them.

Replied April 2018

Graham B.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed February 2018

Simplicity with value a norm in Hospitality!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A booking engine & reservation system with vast analytical feedback data backed up with easy to use mobile applications and cloud storage weighs a ton in today's Hospitable market. Norm now is a need for consumer's tastes and preferences to be prioritized to make one's life easy if technology is put to good use and that is what eZee does so well!!!!

Cons:

Only con is the vast number of engines to be updated with similar information otherwise am sure in due time all will be rectified!

Vendor Response

Thanks for sharing your valuable feedback, however, it is our design which demands the vast number of engine in order to achieve all the possible facilities. Therefore, there is an account manager assigned to each account so that the configuration should not hassle our valuable customers. You can always have a deep discussion with the respective team/account manager to get more insights. We are also available 24x7 on live support. Please keep sharing your feedbacks with us on cm@ezeetechnosys.com Regards, Team eZee.

Replied February 2018

Saddam h.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Reviewed September 2022

Serendipity Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Over all all the features are very good.

Cons:

There should be an option to change the booking page as per the choice, like background and pic.

Vendor Response

Hi Saddam, Thanks for the feedback. We are happy that you find all features helpful. We will surely keep your suggestion in consideration in our future enhancements. In case, you have anything do write us at cm@ezeetechnosys.com Regards, Team eZee

Replied October 2022

Corrina L.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2022

A very helpful and analytical report

so far so good. its easy to use and team loves it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it has a lot of reports that can help managers save time and decide strategies right from the derived reports.

Cons:

POS soft ware will require a lot of training and some collaboration with the technical team of ezee. since we are not technically adept with the software. We hope that technical team will be very helpful

Reasons for choosing eZee Reservation

a lot of feature

Reasons for switching to eZee Reservation

i need more reports and more features.

Vendor Response

Hi Corrina, We are more than happy to know that eZee Reservation helps you make manage your Resort effectively. Further, our team will always be available to attend any of your queries. In case, you have anything to suggest, do write us at cm@ezeetechnosys.com Regards, Team eZee

Replied December 2022

Athidthan K.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2022

eZee Chanel Manager

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If user update some data via eZee Channel Manager, the data will be updated immediately.

Cons:

It's easy to make mistakes aswell when updating rates/prices via eZee Chanel Manager because of the function of "Rate including tax" . If the user forgets to select this function the rates/prices which displayed on OTAs are wrong.

Vendor Response

Hi Athidthan, Thanks for the detailed review. We keep working on enhancement to provide our customers with excellent experience. Your concern regarding tax inclusive function will surely be looked upon. However, we request you to write us on cm@ezeetechnosys.com to understand it better. Regards, Team eZee

Replied December 2022

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