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eZee Reservation

eZee Reservation 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

eZee Reservation
eZee Reservation
4.5
(120)

Pricing

Starting at $29.00 per month

About eZee Reservation

eZee Reservation is a mobile-friendly hotel booking engine that integrates with the hotel’s website and social media profiles to enable those who operate in the hospitality industry to process bookings commission-free. The eZee software suite is used by accommodation providers like hotels, resorts, guest houses and innkeepers.

This cloud-based tool offers unlimited bookings from anywhere in the world. Key features include responsive two-step booking with any device type and interactive widgets to keep visitors engaged through the booking process. The multilingual platform supports multiple currencies, white-labeled interfaces, room booking options, discretionary rate automation and occupancy-adjusted prices.

eZee Reservation subscribers can also enjoy a competitive analysis tool, booking reports and statistics. It supports marketing campaign management via email and text, website chatbot, affiliate tracking and integration with hotel search engines like Triage and TripAdvisor.

eZee Reservation Screenshots

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eZee Reservation Pricing and Plans

Starting price: $29.00 per month
Free Trial
Free Version

Basic

$29.00

per feature, per month

No plan information available

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    eZee Reservation Features

    • Popular features found in Reservations
      Booking Management
      Calendar Management
      CRM
      Customer Support
      Group Reservations
      Inventory Management
      Mobile Access
      Promotions Management
      Rate Management
      Reporting/Analytics
    • More features of eZee Reservation
      Activities Booking
      Activity Dashboard
      Alerts/Notifications
      API
      Availability Management
      Booking Notes
      Channel Management
      Credit Card Processing
      Customer History
      Customizable Branding
      Discount Management
      Loyalty Program
      Multi-Channel Management
      Multi-Currency
      Multi-Language
      Online Booking
      Payment Processing
      Ratings/Reviews
      Real-Time Updates
      Reporting & Statistics
      Reservations Management
      Room Booking
      Social Media Integration
      Third Party Booking
      Third-Party Integrations
      Website Integration

    eZee Reservation Integrations

    authorize.net
    authorize.net
    PayPal
    PayPal
    Meta for Business
    Meta for Business
    Google Analytics 360
    Google Analytics 360

    eZee Reservation User Reviews

    Overall Rating

    4.5

    Ratings Breakdown

    5

    66%

    4

    28%

    3

    3%

    2

    1%

    1

    3%

    Secondary Ratings

    Ease of Use

    4.5

    Value for money

    4.5

    Customer support

    4.6

    Functionality

    4.5

    Issouf's profile

    Issouf J.

    Verified reviewer

    201-500 employees

    Used daily for less than 12 months

    Review source

    Reviewed May 2018

    A holisitc application covers everything needed for a small to very big hotel.

    5

    Consolidation all channels from where we were getting business. Adopting new technology there by getting more business / occupancy ratio increased.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I have been user of Ultimate version. one of the application is The software provided by this company is very easy to use and it has many functionality. I like the functionality of house keeping and many reports for effective day to day management. The service provided by Cloud Developer is worth noting. He provided 24/7 365 days excellent service from the date we were in contact with him. He helped us to quickly go live with minimum down time. Always available when needed over phone, email, online web-chat and also on whatsapp. very impressive and satisfied as a ezee customer.
    Cons:
    In the Stayview, when i hover on a reservations, i would be nice to see the reservation details instead of clicking on it to see.

    Vendor Response

    Hi Issouf, thank you so much for such an amazing review. We're lucky to serve a customer like you, and glad to know that your revenue has increased because of adopting our technology. You can get the reservation details if you hover on a small arrow which is shown on a reservation on Stay View. Your account manager will guide you well for this. For any suggestions or feedbacks, you can always write to us at cm@ezeetechnosys.com. Regards, Team eZee.

    Replied May 2018

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    NE

    Ntewak E.

    Verified reviewer

    Hospitality

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed November 2022

    Review

    5

    Hotel Mgt

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    The fact that it is cloud based and the ease of use
    Cons:
    Integrations - Getting other softwares to be integrated to it. Payment in other currencies.Paying for the software was not easy too.

    Reasons for choosing eZee Reservation

    It had other features that cloudbeds did not have.

    Reasons for switching to eZee Reservation

    I needed software that was cloudbased.

    Vendor Response

    Hi Ntewak, Thanks for your valuable feedback. We are glad that you chose eZee. Moreover, we want you know that eZee has open API to make integration possible with third-party software. You can have a check more here - https://api.ezeetechnosys.com/ Besides, eZee Reservation can be integrated 100+ software, https://www.ezeetechnosys.com/marketplace/all.php?item_category_name=Online-Hotel-Booking-Engine In case of any query, please reach out to you account manager or our support team, they will guide with the best solution. Regards, Team eZee

    Replied December 2022

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    PL

    Pareen L.

    Verified reviewer

    Hospitality

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2019

    Bad support, overcharged in billing, wrong bills

    1

    Worst experience ever with any software company. The software is really buggy but their team was good and supportive about 3 years ago when we used their software at our first hostel. But last one year has been bad because they have been consistently trying to overcharge us.

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    The software is decent. There are tons of bugs but the support team solves them over a few days most of the times.
    Cons:
    Billing and payments is their biggest problem. They have been trying to overcharge us. They tried to bill us for the bookings that were void in January 2019. After our email, they changed the bill amount. Now in March 2019, they have again re-issued an invoice based on our bookings that were No Shows or Cancelled. Support hasn't responded on our queries for 4 days now but we keep getting "reminders" to pay up. This never happened with us before but I think this is their latest way to make money. Some invoices have a 30 days due date, some have 15 days due date. These things just change as per their whims and fancies. They send invoices without the company's legal entity name. They change the legal entity name without any verification of whom they have signed the contract with. Billing should be in the name of the legal entity that they have the contract with. But just email their team and they will raise a bill for Disney if someone told them so. Staff (account manager and billing team) changes every few months. The new person doesn't know anything that happened with previous team. They say 24x7 support but it is not. Only call center employees with limited understanding of their own product are available at night or on weekends. They cannot solve any bugs, just raise tickets and wait.

    Vendor Response

    Hi Pareen, We apologise for the inconvenience caused to you while dealing with our support team. Billing is an ever evolving process, and we're sure even you will agree with it. The change in legal entity was not immediate, and we believe we had informed all our customers beforehand. However, we regret the inconvenience caused to you during the process. We wished the process could go smoother with your utmost co-operation. Regarding the bugs in the software, it is the standard process of any organisation to solve things in an easy manner. We'd request you to keep patience as per the minimal turn around time required for any issue to be resolved. We're sure that with co-operation from both ends, this can turn very fruitful. Other than this, we're always open to suggestions at cm@ezeetechnosys.com. Regards, Team eZee.

    Replied April 2019

    Read More

    ND

    Nikhil D.

    Verified reviewer

    Hospitality

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed February 2025

    Love the software

    5

    It is very easy, convenient and productive way, the constructed and it is very enjoyable while working with reservation process

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The reservation process is very easy and it’s really well organised layout
    Cons:
    To Be honest, there is nothing that I can think about to dislike or any negative scenario that I can write

    Read More

    MD

    Manjunath D.

    Verified reviewer

    Hospitality

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2024

    Review of Ezee Reservation

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Flexibility in changing from one website to another, Correctness of rates and availability inventory being forwarded and no over bookings.
    Cons:
    nothing much to complain, we are happy with the product

    Read More

    VR

    Verified
    Reviewer

    Hospitality

    11-50 employees

    Used daily for less than 12 months

    Reviewed October 2022

    Peace of mind for a Hotel

    5

    It's very easy my whole team is very happy to work with easy

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It's a best software for hospitality sectors
    Cons:
    Best software for hotels best team for support and sales

    Reasons for choosing eZee Reservation

    Nothing alternative no compare

    Vendor Response

    Hi, Thank you for this great feedback. Keep spreading the word around :) Regards, Team eZee

    Replied October 2022

    Read More

    SM

    Sudip M.

    Verified reviewer

    Education Management

    1001-5000 employees

    Used weekly for more than 2 years

    Review source

    Reviewed March 2023

    "Discover the Benefits of eZee Reservation for Easy Hotel Bookings

    4

    My overall experience with eZee Reservation was very positive. The software was incredibly easy to use and allowed me to customize reservations, make payments and access marketing tools with ease. The dashboard was also an invaluable tool for understanding my hotel's performance.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    I found eZee Reservation to be an incredibly convenient and user-friendly software for hotel bookings. It makes the booking process effortless, with customisable templates for creating reservations, easy payment methods, and integrated marketing features to help you reach new customers.
    Cons:
    While the software is comprehensive and user-friendly, I found some minor issues with the customer support. The support staff are friendly, but sometimes their responses take a while to come through. There have also been a few instances where the support staff did not have the most up-to-date information about the software.

    Vendor Response

    Hi Sudip, Thanks a lot for an amazing review. We are so glad that you find eZee Reservation perfect fit for managing bookings. Regarding support, we have a dedicated team working 24*7 to provide unabated support to our customers. However, we appreciate your feedback. we request you to write us on cm@ezeetechnosys.com for more suggestions. Regards, Team eZee

    Replied April 2023

    Read More

    Chetan R's profile

    Chetan R D.

    Verified reviewer

    Used daily for less than 12 months

    Review source

    Reviewed May 2018

    A Must for any Hotel to operate all Hotel function and day to day activities smoothly.

    5

    Able to keep track of daily activities irrespective of having to remain present at the property. Especially the night audit report system ensures error free operations and enables the hotel staff as well to understand and deliver guests needs in a better way.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ezee Reservation system helps and enables a hotelier to maintain complete information of the reservations, in house guests , receipts expenses, and above all allows the Hotel to keep it's regular patrons updated on ongoing and future promotions.
    Cons:
    There is still scope of improvement in a few arreas so as the the experience of check in and check out can be speediated.

    Vendor Response

    Hi Chetan, we're excited to see your amazing feedback to our software and services. To speed up the check-in process, you can set up minimal mandatory fields to enter guest information. Whereas for quick check-outs, we have an option to perform express checkouts easily. You can either watch our DIY video tutorials on our YouTube channel to get an idea on this, or contact your account manager to help you out. Regards, Team eZee.

    Replied May 2018

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    Mohamed Irushan's profile

    Mohamed Irushan W.

    Verified reviewer

    Used daily for less than 12 months

    Review source

    Reviewed January 2018

    Ezee seems to be the only software out there with prompt response

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    everything seems to be pro just a few issues with the system which is not a biggi would definitly rescomend
    Cons:
    just the system is online, if possible to have a installed system which can operate both ways if the internet connection is down it could preform the operation plus syc with the cloud when it get back online, i guess its also not a con as these days internet is not so difficult to get per say it goes down we could login from the phone and do it!!

    Vendor Response

    Hi Mohamed. We are glad to hear from you. I hope all your issues with the system have been solved by our customer support team. If not you know how to reach them on our 24x7 live support portal. You can always write to us on cm@ezeetechnosys.com for any further concerns. Regards, Team eZee.

    Replied January 2018

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    Natalia's profile

    Natalia A.

    Verified reviewer

    Hospitality

    Self-Employed

    Used daily for less than 6 months

    Review source

    Reviewed August 2017

    eZee is by far the best company

    5

    Easy to use, comprehensive and super friendly staff.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I love all the features, super easy to use, comprehensive and the guys at customer support are just amazing. There is nothing they cannot do for you and then some. Nothing negative whatsoever. You would be hard pressed to find any other like this. We feel lucky to discover eZee. Looking forward to working with them.

    Vendor Response

    Thanks for this amazing review Natalia! It is delighting to hear that you are happy working with us. We too look forward to work with you for eternity :) We¿ll definitely make remain at your service with best of our technology. Stay in touch and say hello to us at cm@ezeetechnosys.com. Best regards, Team eZee.

    Replied August 2017

    Read More

    Showing 1 - 10 of 120 Reviews

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