Guesty 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Guesty

4.4

(421)

Pricing

Starting at $23.00 per month

About Guesty

Guesty is a property management software designed for managing short-term rental properties across various booking platforms. It supports vacation rental hosts, property managers, and enterprise-level operators handling listings on channels such as Airbnb, Vrbo, and Booking.com.

The software includes a multi-calendar that consolidates reservations from multiple booking channels to prevent double bookings. A unified inbox centralizes guest communications for streamlined response management. AI-powered tools assist with automating guest replies and generating website content. Revenue management features include dynamic pricing algorithms. Additional features include customizable automation workflows, direct booking website creation, secure payment processing, and mobile management capabilities.

Guesty includes a task management system to organize cleaning, maintenance, and other property-related activities. Reporting and analytics tools provide insights into business performance. An owner portal supports communication with property owners. Risk mitigation features include damage protection coverage and guest verification tools.

Guesty Screenshots

Guesty Pricing and Plans

Starting price: $23.00 per month

Free Trial

Free Version

Lite

$23.00

per month

Plan includes:

Airbnb and Google Vacation Rental integrations
Reservation Management
Unified Inbox
Multi-Calendar
Task Management
Integration With Payment Systems
Mobile Management
Direct Booking Websites
Stripe Payment Integration
24/7 Chat Support

Pro

Pricing available upon request

Plan includes:

Advanced Booking Features
Unit Management
Accounting
Revenue Management
Includes CRM and Lead System
Owner Portal
Advanced Analytics
Open API
Customizable Templates
Dedicated customer success manager

Enterprise

Pricing available upon request

Plan includes:

Enterprise-grade security
Tailored Onboarding
Advanced Reporting
Customized analytics
Premium Support
Property Management
Workflow Automations
Mobile App

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Guesty Features

Popular features found in Channel Management
Calendar Management
Campaign Management
Data Synchronization
Dynamic Pricing
Incentive Management
Lead Management
Multi-Channel Distribution
Order Management
Partner Portal
Pipeline Management
More features of Guesty
1099 Preparation
Accounting
Accounts Payable
Accounts Receivable
Activity Dashboard
Ad hoc Reporting
Alerts/Notifications
Analytics
API
Availability Indicator
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management
Booking Notes
Built-in Accounting
Calendar Sync
Cash Flow Management
Channel Analytics
Channel Management
Client Portal
Commission Management
Communication Management
Communications Management
Contact Management
Content Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer History
Customer Support
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Discount Management
Document Management
Document Storage
Electronic Payments
Email Management
Employee Management
Expense Tracking
Extended Stay
Financial Management
Financial Reporting
For Property Managers
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
General Ledger
Generative AI
Group Reservations
Guest Check-in/Check-out
Guest Communications
Guest Experience Management
Guest Tracking
Housekeeping Management
Inbox Management
Income & Balance Sheet
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Listing Management
Maintenance Management
Maintenance Scheduling
Marketing Automation
Mobile Access
Multi-Channel Campaigns
Multi-Channel Management
Multi-Channel Marketing
Multi-Location
Multi-Property
Occupancy Management
Online Booking
Online Payments
Online Reservations
Opportunity Management
Owner Portal
Owner Statements
Partner Management
Payment Processing
Performance Metrics
Point of Sale (POS)
Portfolio Management
Price/Margin Management
Promotions Management
Property Database
Property Management
Rate Management
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Updates
Recurring Invoicing
Reminders
Rental Management
Reporting/Analytics
Reporting & Statistics
Reservations Management
Revenue Management
Reviews Management
Role-Based Permissions
Room Booking
Sales Reports
Search/Filter
Short/Long Term Rental
Single Property
SMS Messaging
Social Media Integration
Task Management
Tax Management
Tenant Management
Tenant Screening
Tenant Tracking
Third Party Booking
Third-Party Integrations
Transaction History
Trust Accounting
User Management
Vendor Management
Website Integration
Website Management
Workflow Management
Work Order Management

Guesty Integrations

Stripe

Integration rated 4.4 from 52 reviews

PriceLabs

Integration rated 4.7 from 48 reviews

Rentals United

Integration rated 4.4 from 13 reviews

Breezeway

Integration rated 4.9 from 11 reviews

Properly

Beyond

See all 34 integrations

Guesty User Reviews

Overall Rating

4.4

Ratings Breakdown

73%

12%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.2

Functionality

4.4

Jemellee 💎 S.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed November 2025

Great for organizing on many booking platforms!

Overall, Guesty is a great product and tool that has served me well using them for the last 3 years, and the Support team has always been super responsive to all of my concerns and questions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Guesty has been a huge helpful product and service with our company at Scott Lakes Properties. It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication.

Cons:

There have been a few moments over the course of using Guesty where we would run into glitches. The interface would change every few months and sometimes we'll be unaware where the new button or field is located.

Vendor Response

Hi Jemellee, Thank you for your feedback! We’re thrilled to hear that Guesty has helped Scott Lakes Properties stay organized across multiple listings and platforms, and that our support team has been responsive to your needs. We’re sorry for any glitches or challenges caused by interface changes. Your feedback has been shared with our product team to help improve usability and ensure a smoother experience. We appreciate your loyalty over the past three years and look forward to continuing to support your business growth. Best regards, The Guesty Customer Experience Team

Replied November 2025

Manuel M.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Reviewed December 2025

Guesty Review

My overall experience with Guesty has been positive. The platform centralizes our operations, automates many of our processes, and helps manage multiple channels efficiently. There is still room for improvement in certain areas, but overall it has been a reliable tool for scaling our property management business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Monthly updates always looking to add new features. Instant connectivity with OTAs to secure no double bookings and also the onboarding process as well as support. What has been amazing for me is the owners portal were they can access their calendar, view reservations and block dates for personal use, this has given my company a great transparency view from their perspective.

Cons:

I added guesty accounting and it has not worked for me. Since I live in mexico, it is not an option to add multiple taxes and I have not been able to automize my owner reports.

Reasons for choosing Guesty

We chose Guesty because it offered the most complete and scalable solution for professional property management. Its automation tools, channel integrations, unified inbox, and financial features were significantly more robust than the alternatives.

Vendor Response

Hi Manuel, Thank you for sharing your feedback and for choosing Guesty. We’re glad to hear that our frequent updates, OTA connectivity, support, and especially the Owners Portal have helped bring transparency and efficiency to your operations. We appreciate your honesty regarding Guesty Accounting. We understand the challenges with tax setup and automated owner reports in Mexico, and we’ve shared your input with our product team as we work to improve these features. It’s great to know Guesty has helped centralize your processes, automate daily tasks, and support your growth across multiple channels. We’re grateful you selected Guesty over other solutions and remain committed to helping you succeed. Best regards, The Guesty Customer Experience Team

Replied December 2025

EDWARD C.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Worst customer support ever

Previously 3

Worst investment ever

Ratings Breakdown

Ease of use

Previously 4

Value for money

Previously 3

Customer support

Previously 3

Functionality

Previously 2

Pros:

The software is good but if you have an issue expect no customer support for weeks literally for weeks, you will lose booking and money .

Cons:

Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT

Victoria M.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 6 months

Reviewed November 2025

Disappointed and other words I cannot say.

Was great until we tried to start connecting to other sites other than airbnb. SO far been a lot of wasted time and no results or explanation as to why we cannot connect to the OTA'S

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The people are very nice, I think if the system worked like it should it would be useful but right now we are losing time and money because your team cannot fix our connection issues with VRBO. Since we connected with guesty our booking are in the tank. I do not know if that is because we are connected to guesty or what. WE are seeing high increases around us but we are not increasing bookings and I cannot explain why.

Cons:

we still are not connected to VRBO after 3 weeks. Now I am having trouble connecting to booking.com.

Reasons for switching to Guesty

We thought you would offer better support because we have bought into all your products we are adding the lock system as well if we could get our locks all set up on wifi locks. We thought you would make our listings easier to set up along multiple channels and so far we have had nothing but problems connecting to VRBO and now I am having trouble connecting to booking

Vendor Response

Hi Victoria, Thank you for sharing your feedback, and we’re truly sorry for the ongoing difficulties with your Vrbo and Booking.com connections. We understand how serious this is, especially when it affects bookings, time, and revenue. This is not the experience we aim to provide, and we want to get this resolved as quickly as possible. To investigate your case urgently and ensure the right team steps in, could you please share your account email or Customer ID? Once received, we’ll review your connection setup and reach out directly with next steps and a clear resolution plan. We appreciate your patience and want to make sure your Guesty setup supports your business rather than disrupts it. We’re here to help get things back on track. Sincerely, The Guesty Customer Experience Team

Replied November 2025

Ryan G.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Reviewed November 2025

Unparalleled reliability and constant innovation

I’ve used Guesty daily for five years. The uptime and stability have been industry-best, and the product keeps improving without breaking workflows. New features roll out frequently and meaningfully—making operations more efficient across reservations, messaging, and reporting. It’s a comprehensive platform that scales with your portfolio and gives you confidence that things will just work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reliability is unmatched—Guesty has been rock-solid for me over five years. They keep shipping genuinely useful features, not fluff. The platform covers everything from Booking Management and Rental Management to clean User Interface, strong Security, responsive Customer Support, and smooth Team Collaboration. It does what you want—and then surprises you with more.

Cons:

It’s pricey, but as they say: buy once, cry once. There are other alternatives out there that are less expensive, but the chances of outgrowing the other platforms and needing to migrate helped justify the premium for Guesty.

Reasons for choosing Guesty

Robust operation, well-funded, and seemed to be the industry leader.

Vendor Response

Hi Ryan, We really appreciate you sharing this! It’s great to know that Guesty’s automation tools and workflows are helping you save time and simplify your daily operations. Our goal is to give property managers more freedom to focus on guests and growth - and feedback like yours reminds us we’re on the right track. We’re so glad to hear that Guesty is helping you scale and see real results. That’s exactly what drives us. We know that running a growing hospitality business takes a lot, and it means the world to hear that Guesty is proving to be a valuable partner in that journey. Thanks for trusting us with your business! Best regards, The Guesty Customer Experience Team

Replied November 2025

Julian G.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Reviewed December 2025

Virtual Assistant

he platform offers strong automation features, reliable channel management, and helpful tools that streamline day-to-day operations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Overall, Guesty has been a strong tool for managing our properties. The automation and organization it provides have been very helpful, and aside from some accounting/reporting improvements we’d like to see, the experience has been good.

Cons:

The platform is organized and powerful, but there are still some pain points, mainly around accounting details and payout reporting. More clarity around deposits, guest names, reservation dates, and reservation IDs would make reconciliation much easier. Despite that, the system has generally worked well for our needs.

Reasons for choosing Guesty

We switched from Cloudbeds to Guesty because Guesty provides stronger automation and channel management features that better support our property management workflow.

Reasons for switching to Guesty

We switched from Cloudbeds to Guesty because Guesty provides stronger automation and channel management features that better support our property management workflow.

Vendor Response

Hi Julian, Thank you for your thoughtful review and for trusting Guesty to support your operations. We’re glad to hear that our automation and channel management tools have been a strong fit for your workflow and have helped streamline your day-to-day operations. We truly appreciate your feedback on accounting and payout reporting clarity. This is valuable input that helps guide future improvements. We’re grateful you chose Guesty, and we look forward to continuing to support your growth. Best regards, The Guesty Customer Experience Team

Replied December 2025

Rose P.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Reviewed December 2025

Guesty Feedback

Been using Guesty for 3 years and it's good overall, reliable, and continues to meet our needs well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Guesty has a friendly and intuitive user interface that makes managing listings simple, & efficient.

Cons:

The inconsistency I find in terms of financial analytics causes confusion and affects decisions also

Reasons for choosing Guesty

Because we like how easy it is to use and support our needs

Vendor Response

Hi Rose, Thank you for sharing your experience with Guesty! We’re glad to hear that our intuitive interface has made managing your listings simple and efficient, and that Guesty has been a reliable solution for your needs over the past three years. We appreciate your feedback regarding the inconsistencies in financial analytics and understand how that can impact decision-making. Your insights are valuable, and we’re continuously working to improve the accuracy and clarity of our analytics tools. We’re happy to know that Guesty continues to meet your needs and remain a solution you trust. Best regards, The Guesty Customer Experience Team

Replied December 2025

Gabriele J.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 6 months

Reviewed December 2025

A Strong All-in-One Solution With Room to Grow

Overall, my experience has been very positive, and I’m truly glad I switched to Guesty. I’m giving 4 out of 5 stars because, as mentioned, there’s still some room to grow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really appreciated the setup process, the automated messaging, and the calendar. The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable. I also find Trust Accounting and the financial management tools very exciting. The live support is great too—quick and helpful responses.

Cons:

Guesty still has room for improvement in the German-speaking market. Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds. There is definitely potential to refine a few areas. That said, the Guesty team is very open to suggestions and genuinely tries to implement improvements, which I really appreciate.

Reasons for choosing Guesty

recommendation of a friend, trust accounting tool

Reasons for switching to Guesty

As an agency, I needed more features than Smoobu was able to offer.

Vendor Response

Hi Gabriele, Thank you so much for your thoughtful review and for sharing your experience with Guesty! We’re delighted to hear that the setup process, automation, calendar, rate management, Trust Accounting, and live support have been valuable for your agency. We truly appreciate your honest feedback about opportunities for improvement in the German-speaking market. It’s great to hear that you’ve felt heard by our team, as your suggestions help shape ongoing enhancements. We’re glad Guesty could offer the advanced features you needed, and we’re grateful for your trust and recommendation. Thanks for choosing Guesty. We’re excited to continue growing with you! Best regards, The Guesty Customer Experience Team

Replied December 2025

Ed D.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed November 2025

Solid product with robust capabilities + good support

Overall solid experience and helps us run the business effectively - been a loyal user for the past many years and looking forward to seeing more new features coming up!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All in one place - we use various features/addons from advanvced analytics to dynamic pricing and most recently the guesty shield program, which works effectively and gives us a piece of mind with each booking. Good support team - timely responses.

Cons:

roadmaps can be difficult to influence - few enhancements pending for quite some time. Owners dashboard is very basic

Reasons for choosing Guesty

we were already with guesty and eventually agreed on the right commercials moving forward.

Vendor Response

Hi Ed, Thank you for your feedback and for being a loyal Guesty user. We’re glad to hear that our features — including analytics, dynamic pricing, and Guesty Shield — have helped support your business, and we appreciate your recognition of our support team. We’re sorry for the challenges with influencing the product roadmap and the limitations of the owners dashboard. Your feedback has been shared with our product team as we continue improving. Thank you again for your continued trust in Guesty. Best regards, The Guesty Customer Experience Team

Replied November 2025

Daniel H.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

We LOST 50% of our monthly revenue since we switched to Guesty.

I have had many issues with the customer service in several areas. I tried hard to stay positive with my experience with them, but unfortunately, there are far too many to continue to ignore. A lot of the numbers in my old platform (Guesty for hosts)didn't line up with those in the new platform (Guesty for Pros). For example, the payout for the duplicate listing to the landlord on the exact dates will be different on GFH than on GFP. I had several meetings with them to determine the issue and sent about 30 emails back and forth to solve the problem. Still, I ended up accepting that they won't line up when it reached that point, and I repeated myself several times without them understanding what I was showing, and clearly explaining to them. My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well as all our landlords. I also brought this to their attention in a meeting, the success manager tried to suggest other methods on what he believes we can do to increase our revenue, but none of the suggestions address the cause of the halving in revenue we experienced as we switched/"Upgraded" to the pro version. I then corrected him and said that we need to solve the issue instead of trying to find other ways to add 5% to our revenue if something is costing us 50% of our revenue. He said he will look into it and get back to me. I would appreciate it if you could send me an email with your findings, more than a week after our meeting, with the solution being the same suggestions that you gave me in the meeting. This was frustrating because it did not solve the problem. I expressed my concerns that adding other things to something that is broken won't fix the issue that we are dealing with. I also made a suggestion every time we discussed this, which I believe might be the cause, but he has not gotten back to me with more information on that. It is now more than a week since I sent him an email responding to his email, but unfortunately, I haven't heard anything from him since then. This is concerning because it reflects the amount of attention Guesty is putting toward why their client lost half of their revenue the moment they signed up to Guesty's "PRO" Platform. If I knew that I would lose half of our revenue, then I would never have signed up to Guesty for Pros, and their lack of concern for the case makes it impossible to find a solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform has a lot of features. More than what is necessary for the majority of clients, which might be overwhelming for a lot, but it's better to have a lot of features than not enough.

Cons:

Our revenue halved the moment we signed up across all our listings. When I brought this to their attention, they were not helpful at all.

Reasons for switching to Guesty

The business grew, and it became hard to manage using Guesty for hosts because it only supports a limited number of integrations. So to get access to the more advanced platforms, we had to upgrade.

Vendor Response

Hello Daniel, We're genuinely sorry to hear about your experience. Our team is eager to connect with you promptly to address and resolve this situation. Ensuring our users fully benefit from our platform and are completely satisfied is our priority. Kindly provide us with your email, and we'll reach out to resolve this matter swiftly. Sincerely, The Guesty Customer Experience Team

Replied August 2025

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