Guesty 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Guesty

4.4

(448)

Pricing

Starting at $23.00 per month

About Guesty

Guesty is a property management software designed for managing short-term rental properties across various booking platforms. It supports vacation rental hosts, property managers, and enterprise-level operators handling listings on channels such as Airbnb, Vrbo, and Booking.com.

The software includes a multi-calendar that consolidates reservations from multiple booking channels to prevent double bookings. A unified inbox centralizes guest communications for streamlined response management. AI-powered tools assist with automating guest replies and generating website content. Revenue management features include dynamic pricing algorithms. Additional features include customizable automation workflows, direct booking website creation, secure payment processing, and mobile management capabilities.

Guesty includes a task management system to organize cleaning, maintenance, and other property-related activities. Reporting and analytics tools provide insights into business performance. An owner portal supports communication with property owners. Risk mitigation features include damage protection coverage and guest verification tools.

Guesty Screenshots

Guesty Pricing and Plans

Starting price: $23.00 per month

Free Trial

Free Version

Lite

$23.00

per month

Plan includes:

Airbnb and Google Vacation Rental integrations
Reservation Management
Unified Inbox
Multi-Calendar
Task Management
Integration With Payment Systems
Mobile Management
Direct Booking Websites
Stripe Payment Integration
24/7 Chat Support

Pro

Pricing available upon request

Plan includes:

Advanced Booking Features
Unit Management
Accounting
Revenue Management
Includes CRM and Lead System
Owner Portal
Advanced Analytics
Open API
Customizable Templates
Dedicated customer success manager

Enterprise

Pricing available upon request

Plan includes:

Enterprise-grade security
Tailored Onboarding
Advanced Reporting
Customized analytics
Premium Support
Property Management
Workflow Automations
Mobile App

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Guesty Features

Popular features found in Channel Management
Calendar Management
Campaign Management
Data Synchronization
Dynamic Pricing
Incentive Management
Lead Management
Multi-Channel Distribution
Order Management
Partner Portal
Pipeline Management
More features of Guesty
1099 Preparation
Accounting
Accounts Payable
Accounts Receivable
Activity Dashboard
Ad hoc Reporting
Alerts/Notifications
Analytics
API
Availability Indicator
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management
Booking Notes
Built-in Accounting
Calendar Sync
Cash Flow Management
Channel Analytics
Channel Management
Client Portal
Commission Management
Communication Management
Communications Management
Contact Management
Content Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer History
Customer Support
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Discount Management
Document Management
Document Storage
Electronic Payments
Email Management
Employee Management
Expense Tracking
Extended Stay
Financial Management
Financial Reporting
For Property Managers
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
General Ledger
Generative AI
Group Reservations
Guest Check-in/Check-out
Guest Communications
Guest Experience Management
Guest Tracking
Housekeeping Management
Inbox Management
Income & Balance Sheet
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Listing Management
Maintenance Management
Maintenance Scheduling
Marketing Automation
Mobile Access
Multi-Channel Campaigns
Multi-Channel Management
Multi-Channel Marketing
Multi-Location
Multi-Property
Occupancy Management
Online Booking
Online Payments
Online Reservations
Opportunity Management
Owner Portal
Owner Statements
Partner Management
Payment Processing
Performance Metrics
Point of Sale (POS)
Portfolio Management
Price/Margin Management
Promotions Management
Property Database
Property Management
Rate Management
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Updates
Recurring Invoicing
Reminders
Rental Management
Reporting/Analytics
Reporting & Statistics
Reservations Management
Revenue Management
Reviews Management
Role-Based Permissions
Room Booking
Sales Reports
Search/Filter
Short/Long Term Rental
Single Property
SMS Messaging
Social Media Integration
Task Management
Tax Management
Tenant Management
Tenant Screening
Tenant Tracking
Third Party Booking
Third-Party Integrations
Transaction History
Trust Accounting
User Management
Vendor Management
Website Integration
Website Management
Workflow Management
Work Order Management

Guesty Integrations

Stripe

Integration rated 4.4 from 56 reviews

PriceLabs

Integration rated 4.8 from 54 reviews

Rentals United

Integration rated 4.0 from 15 reviews

Breezeway

Integration rated 4.5 from 13 reviews

Beyond

Integration rated 4.3 from 10 reviews

Properly

See all 34 integrations

Guesty User Reviews

Overall Rating

4.4

Ratings Breakdown

74%

12%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.3

Functionality

4.4

Riley G.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Guesty Review

I would give it a five-star review. It's absolutely amazing. Working with them truly is a partnership, not just a customer relationship.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Guesty's customer service has been absolutely amazing. They truly are partners. I love the software. I'm very happy with the service and highly recommend it.

Cons:

My one suggestion is building out operations a little better. I think it would be great if operations got to a little bit higher level.

Reasons for choosing Guesty

Guesty is definitely doing the mess improvement of any company.

Reasons for switching to Guesty

I got poor customer service from Host Away, and that's where Guesty completely took over.

Vendor Response

Hi Riley, Thank you so much for your kind words and for choosing Guesty as your partner. We are thrilled to hear that our customer service has made such a positive impact on your experience and that you are enjoying the software. We truly value the partnership we have built with you. We have also taken note of your suggestion regarding the operations module; we are constantly working to level up our features to better support your business needs. Your trust means everything to us, and we look forward to continuing this journey together. Best regards, The Guesty Customer Experience Team

Replied February 2026

Susan D.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2026

Going for Guesty

We we have overall found that switching to Guesty as our PMS has made our life in our work much easier and more fun. There have been pain points, but we feel that they’ve been solved or that we’ve been assured that they will be. All is good and I feel comfortable recommending it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been using Guesty for almost 2 years and I’ve started to take some of the most positives for granted which is a good thing. They are integrated with most of the third parties that I want to be. They have added many of the elements that I was using third-party for like damage insurance. We know at damage insurance to our bookings directly through Guesty instead of through an outside company. We have recently added the accounting module and are getting used to it. Some of the request we’ve made have been upgraded immediately, of which we are most appreciative. The automated response system is excellent and the AI for responses is getting better and better . But if they had to put anything to the top of the list, it would definitely be the responsiveness of Customer Service and our account executive. We get help when we need it and that’s worth everything.

Cons:

What I like least is that our advanced website is not editable simultaneously with the booking engine so there is some extra wor. But we think that this may be solved quite soon.

Reasons for choosing Guesty

We felt that Guesty was more suited to our international needs and for the style of our company. Guesty was also better value.

Reasons for switching to Guesty

We made the switch because Kigo was purchased by Guesty. We did have a lot of other PMS’s market to us and we looked at several. Guesty fit our needs better than anyone else.

Vendor Response

Hi Susan, Thank you for being a valued part of the Guesty community for the past two years and for sharing your detailed feedback. We are thrilled to hear that our integrations, automated response system, and dedicated support from your account executive have made your work easier and more enjoyable. We also appreciate you highlighting the website editing process; please know that we are committed to refining our tools to better support your international needs and simplify your workflow even further. We value the trust you have placed in us and look forward to continuing our partnership. Best regards, The Guesty Customer Experience Team

Replied March 2026

EDWARD C.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Worst customer support ever

Previously 3

Worst investment ever

Ratings Breakdown

Ease of use

Previously 4

Value for money

Previously 3

Customer support

Previously 3

Functionality

Previously 2

Pros:

The software is good but if you have an issue expect no customer support for weeks literally for weeks, you will lose booking and money .

Cons:

Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT

BJ H.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed February 2026

Scalable Platform That Supports Growth and Operational Control

Overall, our experience has been very positive. Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio. It has supported our growth while maintaining operational control and visibility. Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management business. We have also started to grow great ties with the people and team itself and highly recommend attending their annual GuestyVal for networking with like minded property managers and industry professionals.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The biggest advantage of Guesty is centralized control. Managing Airbnb, VRBO, direct bookings, messaging, automation, task management, and reporting within one ecosystem significantly reduces operational friction. As our portfolio has grown, Guesty’s automation tools have helped us standardize communication, streamline workflows, and minimize manual errors. The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the system becomes extremely powerful and scalable.

Cons:

When we started our company in 2022, we started with Guesty. Yet, the accounting was not as robust as we were after. When we walked oud the door, we said we would be back when it was checking a few more boxes for us. We came back in June of 2025 after our bookkeeping team said the accounting module had been through changes and now had the features we required. There are still a few gaps in the accounting, but they have had a strong focus there and we are happy with where it is now and where it is headed.

Reasons for choosing Guesty

More comprehensive solution baked directly into their software. Track seemed dated again and Hostaway relied more on third parties than providing the solution within their software.

Reasons for switching to Guesty

Streamline was becoming dated with no real focus on vital features (mobile, AI, etc.).

Vendor Response

Hi BJ, Thank you for sharing such a detailed and thoughtful review of your journey with Guesty. We are thrilled to have you back and are glad to hear that the improvements to our accounting module and automation tools are supporting your company’s growth and professional standards. Building a reliable foundation for our partners is our top priority, and we appreciate your trust as we continue to refine our features and fill those remaining gaps. We also love hearing about the strong ties you have built with our team and look forward to seeing you at the next GuestyVal! Best regards, The Guesty Customer Experience Team

Replied March 2026

Njål E.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

Honest review from a power Guesty user

Overall, my experience with Guesty has been largely positive. As a short-term rental operator, it has become an essential part of how I run my business day-to-day. The platform offers unmatched integration with OTAs, covering listing distribution, updates, and financial management all in one place. On top of that, Guesty has the best API documentation I've come across, making it an excellent foundation for anyone looking to build custom solutions on top of their PMS. For anyone considering a switch, Guesty is definitely a top contender. I say this as someone who has spent meaningful time with Smoobu, Hostify, Hostaway, and several others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Incredible customer success from Jay and his team. Product that focus on the important features. Higher priced than their competitors but has unmatched quality. We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs.

Cons:

There is honestly not a lot of bad things to mention about Guesty. Their focus seem to be switching somewhat to capturing revenue from new add-ons instead of improving existing features.

Reasons for choosing Guesty

Premium product with really good customer success teams.

Reasons for switching to Guesty

They had bad connections to OTAs, bad distribution and update capabilities, hard to build on top of.

Vendor Response

Hi Njål, Thank you for your incredible feedback and for highlighting the work of Jay and our team. We are truly honored to be an essential part of your day-to-day operations and to provide the reliable connections and API documentation you need to grow. We hear your feedback regarding our focus on existing features versus new add-ons; building trust means listening to your needs, and we are committed to ensuring our core platform remains the high-quality foundation your business deserves. We appreciate your recommendation and are excited to continue supporting your success in the short-term rental market. Best regards, The Guesty Customer Experience Team

Replied March 2026

Verified

Reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Reviewed March 2026

Happy we moved over, no regrets!!

Positive - we have recommended Guesty to many other suppliers and are reassured when we meet peers who also use them

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extensive integration, automation of repetitive processes and constant product development. They never stand still and that is what we need.

Cons:

A workable accounting function that integrates with the bank account to allow for intelligent automation

Reasons for switching to Guesty

it was substandard and not developing quickly enough

Vendor Response

Hi there, Thank you so much for your kind words and for being such a loyal advocate for Guesty. We are thrilled to hear that our constant product development and automation tools are helping your business stay ahead. We also appreciate your feedback regarding bank integration for accounting, as we are always looking for ways to improve. Building a long-term, trusting partnership with you is our top priority, and we look forward to continuing to grow together. Best regards, The Guesty Customer Experience Team

Replied March 2026

Azhar M.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Reviewed March 2026

Efficient and Powerful Property Management Platform

My overall experience with Guesty was positive. It’s a powerful platform that makes property management much more streamlined by bringing reservations, guest communication, channel management, and automation into one system. It helped improve organization and efficiency in day-to-day operations. At the same time, there was a learning curve because of how feature-rich the platform is, but once I became familiar with it, it was a very useful tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about Guesty was how it centralized everything in one place. It made managing listings, reservations, guest communication, and operations much more efficient. The automation features saved a lot of time, and the platform helped reduce manual work while keeping things organized. I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier.

Cons:

The main downside for me was that some parts of Guesty were not as intuitive as I expected, so onboarding and day-to-day navigation sometimes took extra time. Although it offers a lot of functionality, that complexity can occasionally slow things down.

Reasons for switching to Guesty

I switched from Avantio to Guesty because I was looking for a platform that offered a more centralized and efficient way to manage day-to-day operations. Guesty’s automation tools, channel management, and all-in-one interface felt like a better fit for improving workflows, saving time, and keeping everything more organized as operational needs grew.

Vendor Response

Hi Azhar, Thank you for sharing your detailed feedback with us. We are thrilled to hear that Guesty has helped centralize your operations and improve your efficiency through our automation and channel management tools. We understand that our feature-rich platform can have a learning curve, and we are committed to supporting you as you continue to navigate and master these tools to grow your business. We truly value your trust in switching to us and look forward to our continued partnership. Best regards, The Guesty Customer Experience Team

Replied March 2026

John R.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Reviewed March 2026

A Powerful PMS Built for Serious STR Operators

My overall experience with Guesty has been extremely positive. Before choosing Guesty, I researched virtually every short-term rental platform I could find. Ultimately, Guesty stood out because of the breadth of functionality and long-term scalability the system offers. Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a professional operation. I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services, and a steady pipeline of new features constantly being developed. Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently. At the same time, the platform clearly has the depth needed to support significant future growth as the portfolio expands. Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of professionalism that feels much closer to a traditional hospitality operation. The system saves time through automation, centralizes critical functions, and provides the tools needed to manage bookings, guests, and owners in a structured and scalable way. Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Guesty has been an outstanding platform for running a short-term rental business. One of the biggest advantages I noticed immediately was the channel manager and integrations. The platform connects with a wide range of booking channels and keeps everything synchronized through a unified calendar, which has completely eliminated concerns about double bookings across platforms. Another standout feature for us has been the Owner’s Portal. As we expand our business model beyond arbitrage into co-hosting and property management, the ability to provide property owners with professional reporting and transparency is a major advantage. It gives our operation a level of professionalism that property owners expect. From a rental and booking management standpoint, Guesty brings everything into one place. Managing reservations, guest communication, and operational tasks is extremely efficient. The automations and integrations with tools like dynamic pricing and cleaning platforms allow us to streamline day-to-day operations and focus more on guest experience and growth. Customer support and onboarding were exceptional. My implementation specialist, [sensitive content hidden], was phenomenal. He took me from being completely new to the platform to being proficient in a very short period of time. The onboarding process was structured, informative, and he was always available between calls to answer questions and provide guidance. From a security and reliability standpoint, the system feels very stable and well designed. The centralized management of bookings and communication adds confidence that nothing falls through the cracks. Overall, considering the breadth of functionality—property management, booking management, automation, integrations, owner reporting, and support—Guesty delivers excellent value for the investment, especially for operators who plan to scale or manage properties for others.

Cons:

Honestly, there isn’t much to dislike about the platform from an operational standpoint. The system is extremely robust and continues to evolve with new functionality. If I had to identify one area that still has room to grow, it would be the Guest App and guest-facing upsell capabilities. While the Guest App already provides a helpful centralized place for guests to access information during their stay, I would love to see Guesty continue expanding its capabilities—particularly around more dynamic upsell opportunities such as add-ons, experiences, early check-in, late checkout, or other revenue-enhancing features. The good news is that Guesty is clearly investing in expanding this area of the platform, and based on how quickly they continue to improve the system, I’m confident these types of enhancements will continue to develop. Overall, it’s a relatively small opportunity compared to the strength of the core platform and the operational efficiencies it delivers.

Reasons for choosing Guesty

I ultimately choose Guesty because of all the things it can do including things others don't like 24/7 live agent support for guests, their own merchant account and a ton of new features constantly in development.

Vendor Response

Hi John, Thank you for your detailed feedback and for choosing Guesty to support your short-term rental business. It is rewarding to know that our channel manager, Owner Portal, and onboarding support have been instrumental in helping you scale professionally. We also appreciate your constructive feedback regarding guest-facing upsell features; we are committed to building a platform that grows with your needs and are actively working on enhancing those capabilities to help you maximize revenue. Best regards, The Guesty Customer Experience Team

Replied March 2026

Steven L.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Reviewed March 2026

Powerful Channel Management for Scaling Short-Term Rentals

Overall, Guesty is a robust property management system designed for hosts and property managers who operate across multiple channels. It provides powerful automation and integrations that help streamline operations and reduce manual work. While it may take some time to learn and configure properly, once set up it becomes a reliable platform for managing reservations, guest communication, pricing integrations, and multi-channel distribution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites. The channel synchronization works well and reduces the risk of double bookings. The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties. The platform also integrates well with third-party tools like dynamic pricing engines, payment processors, and external booking sites. Overall, it provides the operational backbone needed to scale a short-term rental portfolio.

Cons:

The platform can be complex to configure and there is a learning curve for new users. Some features require navigating multiple menus and settings, which can make day-to-day management less intuitive than simpler systems. Pricing can also become expensive as you scale or add additional modules. Occasionally, certain channel integrations require troubleshooting or support intervention when syncing settings across platforms.

Reasons for choosing Guesty

Pricing was a consideration and additional features not available in Hostaway that we wanted. The APIs for building our website were more powerful with Guesty.

Reasons for switching to Guesty

Lack of features such as allowing multiple accounts for Channels

Vendor Response

Hi Steven, Thank you for sharing your detailed feedback and for choosing Guesty as the operational backbone for your portfolio. We are glad to hear that our centralized platform, automation tools, and powerful APIs are helping you scale and streamline your multi-channel distribution. We also appreciate your honest input regarding the learning curve and pricing; building a trustworthy partnership means listening to these challenges, and we are committed to providing the support and resources needed to make your day-to-day management as intuitive as possible. Best regards, The Guesty Customer Experience Team

Replied March 2026

Julian F.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2026

Guesty must be the best

Great, and I'm a loyal customer of 5 years now. Wouldn't consider moving PMS unless they were able to display some seriously good USP!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Has to be the leading PMS for vacation rentals right now. Full of features, powerful and reliable. Decent support available, and business development always in mind.

Cons:

Password requirements, and user permissions management can be a bit clunky. Payout information can be tricky and reporting / analytics isn't as good as some other available.

Reasons for switching to Guesty

Guesty has better features to promote over more channels and direct

Vendor Response

Hi Julian, Thank you so much for being a loyal customer for the past five years and for your kind words about our platform’s reliability and features. We truly value the trust you have placed in Guesty. We also appreciate your honest feedback regarding password requirements, user permissions, and reporting; please know that we are committed to refining these areas to provide a more seamless experience for you. Best regards, The Guesty Customer Experience Team

Replied March 2026

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