Hotelizer 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Hotelizer

4.9

(89)

Pricing

Pricing available upon request

About Hotelizer

Hotelizer is a cloud-based Property Management Solution (PMS) designed to simplify and streamline daily hotel operations with a focus on user-friendliness and flexibility. Its hardware-agnostic platform ensures a consistent experience across all devices. Hotelizer enables the creation of offers with one-click guest payment and confirmation, while automating tasks like housekeeping and general operations through dedicated apps. It enhances the pre-arrival process with online check-in, automated emails, and smart lock e-key delivery. F&B services are supported with a built-in order management system and room charge functionality. The system connects with revenue management and finance tools to expand capabilities. For properties offering short-term stays, hotelizer supports fully customizable day-use reservations with the same control as overnight bookings. Hotelizer is part of the webhotelier | primalres ecosystem—one of the largest 360-degree hospitality e-business solutions.

Hotelizer Screenshots

Hotelizer Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Custom Plan

Pricing available upon request

No plan information available

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Hotelizer Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of Hotelizer
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Availability Management
Billing & Invoicing
Booking Notes
Calendar Sync
Channel Management
Customer Database
Customer History
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Dynamic Pricing
Email Templates
Extended Stay
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Housekeeping Management
Maintenance Management
Multi-Channel Management
Multi-Currency
Multi-Language
Multi-Location
Multi-Property
Online Booking
Payment Processing
Point of Sale (POS)
Real-Time Updates
Reservations Management
Room Booking
Single Property
Third Party Booking
Third-Party Integrations
User Management
Website Integration

Hotelizer Integrations

Webhotelier

Integration rated 4.9 from 34 reviews

Loggia

Primalres

Smartpricing

Hotelizer User Reviews

Overall Rating

4.9

Ratings Breakdown

90%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.9

Functionality

4.7

PETROS N.

Verified reviewer

Hospitality

Self-Employed

Used daily for more than 2 years

Reviewed November 2023

Best PMS for managing your Hotel remotely

It's been a great experience so far. Very easy to use. You have access from anywhere, on your mobile phone

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the ease of using it from anywhere. My hotel on the go. No need to be at the Front Office.

Cons:

I love everything about it. Online check-in Invoices issued and sent via email

Reasons for choosing Hotelizer

for the ease of use, the cloud interface and because i wanted something to access from anywhere

Panagiotis A.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Reviewed September 2024

The Best PMS I have tried

We switched from an older PMS (server based) and the diference is trully amazing! We have easy and fast communcation with our colleagues, user friendly!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is cloud based, User friendly interface, Easy to update, Organize your hotel 360!! Very good after sales service!

Cons:

It would be usefull to have an ip-app option to open tickets for troubleshooting purposes

Reasons for switching to Hotelizer

It was local based and we switch to cloud, Plus it was easier to connect with the new law regarding receipts. We shitch from HOTEL WORKS- NOT ALEXANDROS

Lefteris P.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Reviewed April 2025

Dissapointing

Lacks vital information and tools to make it easy to use. Feels like it was made by someone that has never worked in hotels at all.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cloud system accessible everywhere

Cons:

Lacks routing. Its complicated and easy to make mistakes and very time consuming to do manually every single invoice.

Vendor Response

Hello Lefteris, Thank you for taking the time to share your experience with us. We’re sorry to hear that your initial experience with hotelizer hasn’t fully met your expectations. We understand that working with a new platform can sometimes involve an adjustment period, especially during the early stages of implementation and when operations may not yet be in full activity due to seasonal workflows. Our goal is always to support our clients through this transition and make the learning curve as smooth as possible. We’d welcome the opportunity to better understand the specific challenges you’re facing and work with you on ways to simplify your processes moving forward. Please don’t hesitate to contact us at support@hotelizer.net — we’re here to support you, and we truly value your feedback, as it helps us continuously improve the product. Best regards, The hotelizer team

Replied April 2025

Charalampos K.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed January 2024

Easy to use and friendly interface

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Interface, Synchronization, Some Statistics, Invoicing and Payments.

Cons:

Lots of reports and statistics. You get lost in all these reports. Actually, not of them are useful and some tomes you do not find what you are looking for.

Reasons for choosing Hotelizer

Interface, Statistics, Synchronization. Also, I was familiar with the team that introduced me this product. Have been cooperating with [sensitive content hidden] in the past and I trust them.

Anastasios M.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed November 2023

An overall well put together program

We have used a few hotel PMS's and now we have ended up with Hotelizer. I can say that I am extremely happy with this software and one thing that I value most is the ability to communicate with the developers and correct or improve small problems. The constant improvements of the software keeps it updated with current needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to use multiple properties, Reporting & easiness of use

Cons:

Compatability with some other software. I cannot think of any other negatives.

Reasons for switching to Hotelizer

Because Hotellinx lacked some futures which we found in the new software.

Daphne M.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Reviewed November 2023

A beautiful, user-friendly, efficient PMS supported by excellent customer service

I am very happy with Hotelizer PMS and have not regrets for the switch we made from our previous system. It seems that it can only get better, more efficient, more complex!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Aesthetically pleasing, user-friendly, can perform complex billing operations, good integration with our online booking system (webhotelier), excellent customer support.

Cons:

Some operations that I used in previous systems are not yet there (such as ad hoc customisation of an email template before sending), but the developers are open to suggestions and work hard to implement them.

Reasons for switching to Hotelizer

Too many bugs, not complex enough, customer service had deteriorated since the company was bought over by a bigger one.

Dimitri C.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Reviewed June 2022

A wonderful PMS!

Hotelizer has helped so very much our work that now we keep expanding without having to worry about managing everything manually or we double-checking everything like we used to with other systems! The support is also excellent : the few times I've called for assistance they resolved and explained in no time!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

After using several products, Hotelizer is an EXCELLENT PMS! All the functionalities we use are extremely helpful. And often updated with great features!

Cons:

Some features are still basic but not the important ones and they are constantly updating and furthering its possibilities.

Reasons for choosing Hotelizer

It seemed to be the one best suited for our needs (alongside WebHotelier and PrimalRes - what a trio!) and indeed it has been what we needed!

Reasons for switching to Hotelizer

The latest we used, hoteliga, was simply terrible, lacking, complicated and and and...

MARIA K.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Reviewed November 2023

Hotelizer - great tool for small properties

happy to work with hotelizer set up and support team, already recommended to other hoteliers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

support team, user friendly system, customize flexibility

Cons:

integrated POS is great however needs to be upgraded and cover all needs.

Reasons for choosing Hotelizer

price, user friendly, great support team and communication, flexibility in customizing

Reasons for switching to Hotelizer

needed a PMS and POS system, Hotelinvoicer and Epsilon offered limited reporting and direct connection, just invoicing system actions.

Vaggelis T.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Hotelizer PMS: Efficient, User-Friendly

Overall, it’s a reliable, efficient PMS with great features for managing reservations, billing, and guest communication. Some areas, like customization, could improve, but it streamlines operations well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User-friendly, real-time updates, seamless channel integration, and efficient automation.

Cons:

Limited customization, occasional performance lag, and a steep learning curve for new users.

Vendor Response

Thank you so much, Vaggelis, for your positive review! We're glad to hear that hotelizer supports your daily operations effectively. We understand that getting familiar with a new system and remembering all the available options can be challenging — that’s exactly why we’ve created the Click2Learn Videos. These step-by-step guides cover everything from the basics to more advanced features, making it easier for users to feel confident using hotelizer from day one. You can find them in the hotelizer manual under the Quick Guides section. And of course, our team is always at your disposal to help. Regarding customization, we’d love to hear more about what specific features or options you feel would be useful. If something isn’t available yet, we’ll be happy to explore possible workarounds or solutions together. Thanks again for your valuable feedback! Best regards, The hotelizer team

Replied April 2025

Christos C.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 12 months

Review source

Reviewed March 2025

User-Friendly and Efficient PMS with Strong Features

Hotelizer offers a smooth, user-friendly experience with strong reservation management, OTA integration, and great support. While there are some integration challenges, it’s a reliable and efficient PMS overall

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like Hotelizer for its user-friendly interface, strong reservation management, OTA integrations, great support, and detailed reports.

Cons:

challenges with system transitions, occasional integration issues

Vendor Response

Thank you so much for your kind words, Christos! We truly appreciate your trust in hotelizer. We always strive to deliver the best service and support possible. While we do our best to ensure smooth and reliable integrations, we understand that occasional challenges with third-party systems can arise. We work closely with our partners to keep everything running reliably and are always ready to assist if anything comes up. If you’d like, feel free to email us at support@hotelizer.net and let us know which integration you’re referring to — we’ll be happy to look into it further and assist. Best regards, The hotelizer team

Replied April 2025

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