OPERA Cloud Property Management 2026: Benefits, Features & Pricing

Centralized information - Easily to use for staff - Lots of options to get all the guests information in one place - Good for reports and statistics

We can't use any browser, but only IE which is no longer supported. Will be great if we can use chrome of edge. Opera is an expensive software and if we can use it in mobile phones could be good.

The system is very efficient and professioanl , the features cover all the hospitality requirments since the intial require by the customer reaching the post stay experience , reports in opera are customize and meet all operational and back office requirments . The software has felexability as well in meeting changes and improvments in the industry .

Opera System make the work go smoothly and efficiently and the integration process was smooth and valuable , with the syetem we are able to connect to the third party service provider like bookingengine and channel Manager , in the same time you can connect to exteranl software to provide customers with expetional experience.

I used Oracle PMS during a span of more than 10 years. At the very beginning of my career in hospitality I started off with one of the earliest versions of Opera, which at that time was already way ahead from its pears, at a time when not many software companies cared much about hospitality applications. It was simply way above anything else available and twice better than the close competitor. For a few years, having changed companies in between I've used several PMS system, however all were really bad and difficult to use. I remember Marriott still running their PMS, which was DOS based and worked by remembering all the codes, the mouse was an optional on the PC. Having returned to Europe and another chain, Opera - Oracle PMS was there. Simply, thanks God. Took me a day to get to learn the new functionalities and I was back into the game. The newcomers in my team were trained super fast as it is a very easy PMS to learn and implement. I remember the whole team going through training sessions in one of the hotels as were were changing PMS and everyone learned the system so quickly, even managed to train a guy covering a shift (coming from a different hotel without Opera) to use it in 2 hours and spend the whole evening shift alone, it went without problems. I just simply recomend Oracle PMS to everyone in the industry.

Can't fault it, top of the line. Highly recommended to everyone.

+ Cloud based. So no need to invest on expensive hardware. + Highly customizable + Best UI/UX comparing to other products. + Compressive documentation + Customer trainings can be arranged on demand.

+ Price is too expensive for smaller properties + Some features are actually not using in real business scenarios. + Smaller properties get less attention in support requirements than others.

It is cloud based so everything is constantly synced and your data is never lost. The features for hotels and it’s different areas are really well done.

It is an expensive software and small properties would probably not be able to afford it. Sometimes the integration with third party software can be challenging.

Probably the widest range of functionalities of all. Very wide range of integrations, able to support many operational models. Very good centralization options

Not easy to learn. Very old technology with small greyish Oracle forms. Today it is 2018, but even in 2008 it was considered very old. Limited customization and mobility options provided to the customer. Constant compatibility issues on a workstation level. Customer Support is getting better these days, but Cloud Support is still terrible. In case Opera Cloud the customer has very little control. Opera Mobile is around 5-8 years behind competitor products.

Oracle does a great job at capturing all of the data you could ever imagine for the hospitality industry. It is thorough, well thought-out, and admittedly does everything you could want it to!

The one complaint I have about Oracle is the overall user experience. Given the sheer amount of information you can input (which is a good thing) it doesn't always seem to be formatted in a logical manner. The data layout doesn't showcase simplicity but rather feels like all the information is thrown onto the page. With some better organization, I think the tool would be easier to use.

Opera PMS is a very well decorated PMS. Where you can work with your skills as fast as you want.

As a user, I thought the dashboard icon needed to be changed to Opera PMS. As per their well-decorated, we want a nicely designed able dashboard.

All the data points , endless reports , great value and quick to run , multi layered and great for different functions the front desks and staff need to use and for management to review

Need more training for staff and lots of pop ups interrupt the service of the guest but once you learn it can be streamlined

It has everything you could need and everything is trackable.

Setting up fully automatic- running auditing processes are extremely difficult