Starboard Suite 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Starboard Suite

4.8

(185)

Pricing

Starting at $1.00 per month

About Starboard Suite

Starboard Suite is a tour operations management solution that helps passenger vessels and watersport businesses streamline processes related to reservations, event organization, employee scheduling and more. The booking functionality enables front desk employees to process online, phone and walk-in reservation requests and update prices, inventory or event details accordingly.

Starboard Suite allows marketing teams to build SEO optimized booking pages, create custom discount codes, track prospect conversion rates and automatically send email confirmation, reminders and thank you messages. It provides electronic waiver forms and uses QR code scanning capabilities to process customer check-ins. Additionally, administrators can configure access rights, conduct passenger counts, track generated revenue and maintain an audit trail for all bookings.

Starboard Suite facilitates integration with several third-party solutions, such as Stripe, Tripadvisor, Mailchimp and Google Analytics. Pricing is based on the number of tickets processed per year and support is extended via live chat, FAQs, phone and email.

Starboard Suite Screenshots

Starboard Suite Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Basic

$1.00

usage based, per month

No plan information available

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Starboard Suite Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of Starboard Suite
Access Controls/Permissions
Activities Booking
API
Availability Management
Booking Notes
Central Reservation System
Communication Management
Customizable Branding
Data Import/Export
Email Templates
Event Scheduling
GDS/OTA Integration
Itinerary Creation
Online Booking
Package Creation
Payment Processing
Price/Margin Management
Pricing Management
Quotes/Estimates
Real-Time Updates
Reminders
Reservations Management
Resource Management
Search/Filter
Social Media Integration
Third Party Booking
Third-Party Integrations
Vendor Management
Website Integration
Website Management

Starboard Suite Integrations

Constant Contact

Mailchimp

WordPress

Stripe

Meta for Business

authorize.net

See all 9 integrations

Starboard Suite User Reviews

Overall Rating

4.8

Ratings Breakdown

76%

23%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.8

Functionality

4.6

Kristi A.

Food & Beverages

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2018

Excellent company

Ratings Breakdown

Ease of use

Previously 4

Functionality

Previously 4

Pros:

constantly improving and making changes for the better

Cons:

there are a few restrictions, but it is because of the type of business we operate

Paul F.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

OUTSTANDING - The Best In The Business

My experience has been awesome — even I can make changes without calling for backup! It’s simple, reliable, and built for folks who’d rather be running a boat than wrestling with a computer. Starboard Suite just makes life easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Starboard Suite has made running our fishing trips so much easier! Our customers love how simple it is to book online, pick their dates, and pay right on our website. Everything stays organized — passenger lists, payments, and schedules — all in one place. It saves us a ton of time and helps our crew focus on what we do best… taking people fishing on the GulfStar Endurance!

Cons:

What I liked least about Starboard Suite: Can’t say there’s much to gripe about — and believe me, if there was, I’d find it. The system runs tight, smooth, and steady. It’s like having a good deckhand — does its job, doesn’t talk back, and keeps the operation running clean.

Reasons for switching to Starboard Suite

Customer Service, Ease of Use for Admin, and ease of use for customers

Vendor Response

Thanks for taking the time to write a review, Paul! We're thrilled to have you on board!

Replied November 2025

Michael A.

Leisure, Travel & Tourism

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2016

Alright, but definitely could use updates

I have found that overall the product is too simple for online booking. It doesn't give enough options for controlling bookings and scheduling of employees.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use

Cons:

As I said before it is too basic

Vendor Response

Hi Michael, Thanks for taking the time to write a review. I'd love to chat with you in more detail at your convenience. It sounds like there are some features that we could help you take better advantage of with a quick training session. I'll follow up directly to coordinate a time. Thanks again!

Replied September 2016

Hilary B.

Verified reviewer

Maritime

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2019

Grateful to Starboard Suite for streamlining our operations!

We researched 7 other reservation platforms prior to committing to Starboard Suite. Not only did we like their pitch the best (because of their amazing customer service, ease of use, and customizability) - but as a HUGE added bonus they were also the cheapest option out of all of the alternatives. If you're not willing to charge your customer a service fee and want to absorb the cost of using a booking platform into your business costs, it can add up quite quickly as many of the similar services charge a large percentage fee.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is excellent. They go above and beyond to ensure that their clients are happy with the system. They are quick to respond if you have questions, and they're willing to adjust the platform's features at your request (within reason). This has made all the difference to us, as we feel like the system can be customized to our needs. Understandably, every company will have different operating methods and will use the system in their own way, but having the ability to request features and see them implemented has made a world of difference to streamlining our day-to-day tasks and operations - and we're so grateful for that! You can tell that the staff work really hard and care about their client's satisfaction. Another thing we absolutely love about them is the affordability for using the service.

Cons:

If I had to give some small critiques - not 100% of everything is as customizable as I had hoped prior to signing on, and it's not quite as 'pretty' as I'd like it to be. We just went through a rebrand and I would have loved to have made everything align with our new aesthetic. I also find the calendar to be rather bulky, and find myself missing our simpler calendar from our previous reservation platform. Having said that, about 95% of their service IS customizable. And, regardless of whether or not they're able to accommodate a request, the support staff will listen to your needs and do absolutely everything in their power to find a solution for you. They frequently create new features to fit our needs based on our requests, and if one of our requests isn't possible they will take the time and put in the effort to explain why it won't work to your favour rather than just saying 'no.' They go above and beyond regularly.

Reasons for choosing Starboard Suite

In addition to their exceptional and attentive customer service - we really thought that they were the cheapest and most customizable platform - meaning they frequently adapt their platform (by adding new features) to fit our business' individual needs.

Vendor Response

Hilary, Thanks so much for taking the time to write a review! We're thrilled to hear that we've had such a positive impact on your business, and that our customer service has been excellent :) As you've noticed, we love to help our clients with anything we can -- we can't always move mountains (right away), but we'll give it a try if that's what you need :) Most of all, we're glad that of the 7 reservation systems you considered, you chose Starboard Suite! We're thrilled to have you on board, and we look forward to helping you with your reservations for many years to come. Wishing you a wonderful winter season, Charles

Replied November 2019

Isabella J.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2023

Outstanding Platform & Customer Service

Our overall experience has been a breeze! Starboard has opened up a wealth of new features that our previous platform didn't offer. We are excited to begin our season with Starboard Suite!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We recently transitioned to Starboard Suite from a different platform and the first pro I noticed was their exceptional customer service! The team is extremely responsive and is able to solve any problem with ease. The deployment of the platform was seamless and I was able to quickly and easily get myself up to speed.

Cons:

At this point in time, we have not found any cons with this platform. We are eager to get out 2023 season going to learn more about that platform.

Reasons for choosing Starboard Suite

Starboard Suite offered the most extensive demo. [sensitive content hidden] was very helpful in answering all of our questions, and there were a lot of them! Starboard Suite also had a lot of features we were looking for in our previously platform.

Reasons for switching to Starboard Suite

We were looking for a platform more aligned with our industry.

Vendor Response

Isabella, Thanks for taking the time to write a review! We're glad to hear that we've been able to resolve all of your questions, and that your overall experience with the platform has been a great one :) We wish you a great upcoming season, and look forward to working with you for many years to come!

Replied March 2023

Ashley K.

Verified reviewer

Maritime

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2020

Well worth the switch

It is always a difficult decision to switch to a new reservation system. It was no different for us but we knew when we chose Starboard, we'd made the right call. The staff have been incredibly helpful. Every time we come up with an idea that would make the reservation system better for us, they are willing to listen and try to create that functionality for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are many great features but one of the things we found most valuable was the willingness to create functions that would work well for our business.

Cons:

One thing I would really like to see is a way to check in parts of a group. Some people book as a group but don't arrive at the same time. It would be nice to check them in as they show up.

Reasons for choosing Starboard Suite

It looked like it would be the best fit for our needs

Reasons for switching to Starboard Suite

Rezdy couldn't keep up with all our needs and we're hard to get a hold of...

Vendor Response

Hi Ashley, Thanks for taking the time to write a review! We're thrilled to have your team on board, and I'm really glad to hear that Starboard has worked out so well for you! Regarding check-ins, I wanted to make sure you know there's a Live Manifest for each event that you can use to keep track of the actual number of individuals from each group. We also recently added Today's Manifests that shows a full day of event manifests on a single screen. And, our Ticket Scanner app is connected to the manifests, so that could be an option for you to track individuals boarding as well. If you'd like more info on any of these options, please don't hesitate to reach out. Wishing you all the best!

Replied July 2020

Linda C.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2022

Schooner Adventure

Very positive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use with ticketing. Attractive online format. Extraordinary customer service.

Cons:

Not easy to incorporate html or images. Reporting is a bit cumbersome to get the data we need.

Reasons for choosing Starboard Suite

Unknown.

Reasons for switching to Starboard Suite

For a more user friendly product that our ships crew could use with ease.

Vendor Response

Linda, Thanks for taking the time to write a review! We're glad to hear that you're finding our platform attractive and easy to use, and that our customer service has been extraordinary! Wishing you all the best!

Replied December 2022

Todd F.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2021

Private Day Charter Company Review of Starboard

Absolutely excellent, I have already recommended it to several other charterers I know that use FareHarbor as I believe it is a superior product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are a lot of features that will allow us to grow overtime without needing to find a new alternative. We are a large ticket price company, so the BIGGEST benefit of the software/company is the pricing structure not gouging my customers.

Cons:

So far I haven't found anything that I have had an issue with in general, while im sure some may exist my overall experience has been positive.

Reasons for choosing Starboard Suite

Pricing structure more than anything, but the immense customization capabilities really sealed the deal.

Vendor Response

Todd, Thanks so much for taking the time to write a review! We're glad to hear that our platform is working out well for you, and of course we very much appreciate the referrals :) Looking forward to assisting you with your reservations for many years to come. Have a great sailing season!

Replied October 2021

Christina G.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 6 months

Review source

Reviewed October 2019

Best Replacement Software Ever!!

We really hit the jackpot with Starboard, since being forced to give up an in house software program, it was really hard to find something with all the features that each of our departments needed. Starboard has really come through for us, the team worked with us to set up the system the way we needed it make sense for us. This system is almost comparable to what we had before just updated 20 times better. our company books tours for groups and all our clients are impressed with the professionalism of the contracts they now receive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, Functionality, easy to follow navigation, reporting

Cons:

the ability to be able to email right from the program with our own email address instead of a standard starboard one.

Reasons for choosing Starboard Suite

The implementation team understood what we needed,listened to us, researched our company to see what we provided and gave us several options on how to best use the system to accomplish what we needed done.

Reasons for switching to Starboard Suite

They did not understand what we needed and just threw a product at us that was not working, it crashed almost everyday and there was never any instant support available.

Vendor Response

Christina, Thanks for taking the time to write a review! We're so glad to hear that we're the best replacement software ever -- 20x better than your previews system, that's great to hear!! FYI, you are able to email from our software using your own email address. If you need more info on how this works, just let us know. Wishing you a wonderful winter season, Charles

Replied November 2019

Kieranna M.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2019

A welcome addition to the online booking platform space!

Honestly the ease of guest check in has to be the biggest benefit. Overall the time saved and smoothness of our checking in process is purely down to the starboard system. Made office life so much easier!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is super user friendly, much easier than our previous software Rezdy. Modifying starboard to tweak it our personal needs was super easy. Customer service was 5 star! Loved how the sign in messages used maritime lingo-fun touch!

Cons:

We definitely had minor issues here and there, but they always got resolved quickly!

Reasons for choosing Starboard Suite

Starboard stood out most, and due to great sales team and customer services it was an easy choice.

Reasons for switching to Starboard Suite

We just weren't fully satisfied with Rezdy, wasn't really suiting our needs.

Vendor Response

Kieranna, Thanks for writing a review! We're so glad to hear that you're finding Starboard Suite much easier to use than Rezdy, and that our customer service has earned 5 stars :)) Wishing you a wonderful winter season, Charles

Replied November 2019

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