TrekkSoft 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TrekkSoft

4.5

(230)

Pricing

Pricing available upon request

About TrekkSoft

TrekkSoft is a cloud-based tour and activity booking solution for tour operators of all sizes. TrekkSoft offers tools to help users manage online bookings, payments, marketing and more. Mobile apps are available for iOS and Android devices.

Along with managing bookings, tour schedules and payments, the TrekkSoft website builder lets users create branded websites where clients can view activities and tour packages, booking tours and submit payments. The resource management feature lets users track inventory, check the availability of local guides and book their schedules.

TrekkSoft has partnered with various online travel agents including Expedia, TourRadar, Viator and Musement, which provides users with additional online marketing channels. The TrekkSoft payment gateway enables users to create their own payment policies. TrekkSoft also offers a credit card reader for mobile devices which enables users to accept offline payments.

TrekkSoft Screenshots

TrekkSoft Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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TrekkSoft Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of TrekkSoft
Access Controls/Permissions
Accounting Integration
Activities Booking
Activity Dashboard
Alerts/Notifications
API
Availability Management
Billing & Invoicing
Booking Notes
Calendar Sync
Central Reservation System
Channel Management
Client Management
Communication Management
Customer Database
Customer History
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Dynamic Content
Electronic Payments
Email Templates
Event Scheduling
GDS/OTA Integration
Invoice Management
Itinerary Creation
Multi-Currency
Multi-Language
Multi-Location
Online Booking
Package Creation
Payment Processing
Policy Management
Price/Margin Management
Pricing Management
Quotes/Estimates
Ratings/Reviews
Real-Time Updates
Reminders
Reporting & Statistics
Reservations Management
Resource Management
Sales Pipeline Management
Search/Filter
SMS Messaging
Social Media Integration
Status Tracking
Supplier Management
Third Party Booking
Third-Party Integrations
User Management
Vendor Management
Website Integration
Website Management

TrekkSoft Integrations

Stripe

Google Analytics 360

WordPress

Zendesk Suite

Joomla

Zapier

See all 11 integrations

TrekkSoft User Reviews

Overall Rating

4.5

Ratings Breakdown

66%

24%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.5

Functionality

4.3

John Y.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed September 2019

We use Trekksoft daily for all of tour operations.

Overall A+ there is nothing as good as it out on the market at the moment and I have looked at them all. If a company wants to take their booking seriously they should use the Trekksoft backbone and customise it to suit their needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a turnkey system with a full back end support staff. The management of the booking process is designed for ease of use and the best user experience.

Cons:

Because it is a new more people need to use the software in order to grow the network, this happening as more and more companies trust the system.

Reasons for choosing TrekkSoft

The Trekksoft system was designed by actual tour and activity providers which is why it uniquely solves specific problems that tour and activity providers face on a daily basis. Using input from real clients that use the software they are able to use technology to help organize a traditionally disorganized market.

Vendor Response

Dear John, Thank you for your feedback, we are happy to work with you and to see that you are successful with our system so far. We are looking forward to many more years of partnership with you. Best Regards, The Trekksoft Team

Replied January 2020

Mal D.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed November 2023

Surprisingly great solution even for very small businesses

Extremely positive and it has proved an excellent launch pad in our trial year as a start up business. It will come to full potential in years 2 and 3. Start up and ongoing costs are very acceptable, even for a small business. And if you need to talk to someone - service is quick, responsive and solution orientated.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customizable at all levels - and the ability to add differing approaches to offering payment for your products (vouchers etc) and the ability to add shop items too.

Cons:

Sometimes the terminology and vocabulary used in the menu and form systems could use more easy and accessible clarification. The help system is great at answering 'how to..?' questions, but not so great at answering 'what is...?' questions.

Reasons for switching to TrekkSoft

Business changed post pandemic and therefore a web payment solution most suited us.

Vendor Response

Dear Mal, Thank you for taking the time to share your thoughts and experiences with TrekkSoft. We're thrilled to hear that our solution has been a valuable asset for your business. Your feedback on the customization options is greatly appreciated. We're constantly striving to provide flexible and adaptable features that suit a wide range of business needs. Regarding your constructive feedback on the terminology and vocabulary used, as well as the help system's effectiveness, we hear you. We understand the importance of clear communication and accessibility. We genuinely appreciate your insight into your experience, especially in comparing TrekkSoft with other platforms. Your decision to choose us during a transitional phase for your business post-pandemic means a lot to us. Thank you once again for choosing TrekkSoft and for your valuable feedback. Warm regards, Your TrekkSoft Team

Replied December 2023

Oscar A.

Verified reviewer

Sports

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed June 2019

Worst customer service ever

Previously 3

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Previously 2

Functionality

Previously 3

Pros:

We have been using TS for 3 years now and the customer service is just getting worse for every year. They have a support chat which normally answers you in 24-48 hours - if your lucky. Other services we use have answers in a couple of hours as a worst case scenario.

Cons:

This customer service they are offering really sucks - STAY AWAY!

Byron R.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2024

Best travel software for tour operators and travel agents

When I found Trekksoft, was like Finally! found something that can work. We did not hesitate to try the demo, we subscribed right a way and started working, got the training online and within days started getting bookings.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All the solutions given, starting with the booking widget, the POS and the way you can manage schedules for your tours/activities.

Cons:

Some features that can be added like the agent allocation works when I embed in a website too, filter by user agent in POS, etc.

Reasons for choosing TrekkSoft

Bokun actually came later, I did checked out, but Trekksoft have more features. Also Trekksoft really helped me in the pandemic, when I could not pay my sub.

Vendor Response

Dear Byron, Thank you for the review, we really appreciate your feedback and we are more than happy to hear that you like our system and that it is helping grow your business. About the Agents allocation and filter, this is a topic that our Product Team has on the focus, so I suggest you to contact your Account Manager in order to receive any update about the 2024 Product roadmap. We look forward to working closely with you going forward and having a very successful year. Regards. The TrekkSoft Team

Replied February 2024

Kim H.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2023

Small-medium sized business 100% satisfied

Our experience has been great from the start. The marketing agent did a great job explaining the features, answering all our questions and consulting technical support when deemed necessary. She took her time explaining everything we needed to know via videocalls.We chose to set up everything ourselves and I do recommend this if you have the time for it (as we do in low season), because this is the best way to understand how the systems works and will make it easier in the future to make small or last minute changes. Their support line is also really great in helping you with all your questions. Live chat is quickly available, albeit during limited hours, but any email is rapidly answered as well and their answers were always useful and to the point.Once everything was set up, we never had to contact the support line again. Everything runs smoothly as it should be!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Clear pricing and commission based costs. One time setup fee, but no monthly charge, very important for a seasonal business as ours.- We set all our products and rates up ourselves, but could have given the information to the support team and they would have get us started, per their suggestion. Interesting if you do not have much time to get acquainted with the in and outs of the system.- Excellent booking app for sales agents, easy to make changes in capacities if needed.- Access to a clear guest manifest through the app at any time.- Very ease to reschedule or cancel a booking in the app.- Several integration options for your website.- Rendered clear and simple to the online customers

Cons:

Adding a date for an activity cannot be done in the app, as far as I know, and I will just login via my browser.. I have not yet contacted support about this, because it is not a regular necessity for us and I can add it quickly via the browser.

Reasons for choosing TrekkSoft

Trekksoft offered the best information and support before we even had decided. It has all the features we need and also the most interesting pricing for our business.

Reasons for switching to TrekkSoft

We started with Planyo many years ago, because it had no setup fee, was also commission based and sufficient for our needs at the time. It is however not that easy to use, has an outdated look and we could only accept online payments via PayPal.Trekksoft is more expensive, but saves us a lot of time, as the calendar and guest manifest are so easy to use for our needs. Their app is also much easier in use for our agents. Customers can have an easy, modern looking experience on our website and pay with all of the most common cards.

Vendor Response

Dear Kim, Thank you so much for taking the time to leave us a review. Your opinion is always important for us! We are happy to see your are successful with our system and most of all that you are happy with it, our aim is always to provide a good service and make things easier in the management of your bookings and business. About the issue you are facing with adding a date via the app, I suggest you to contact our Support Team. They will be more than happy to help you with this and with any other topic you would like to clarify. Looking forward for more years of relationship with you and your business. Best,

Replied July 2023

Karl Z.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Can become the best of all.

We have spent a lot of time to reach an acceptable booking process for our eeds. It would we muc etter to ave a differet possibility to make the booking engine more flexible we you what to make a product that can mix different products to reach a very rela dynamic packaging , but we uderstand that to make and change an architectural structure of a service is not that easy. A parallel software like tose one to build chat bot would be nice to have, while we wait, we develope our one with this one.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The possiility to mix, during the buying process, different product/services to get a final result ( booked product ) close to a " dinamic packaging " .

Cons:

unfortuately the company do not sell specific booking for ( do not uderstand the potentiality ? or lack of knowledge of the niche markets possiility ? specific market ( diving / bike rental / sailing / motorbike rental etc ) this forced us to work hard to modifiy the bookin process till we got a close booking process for the market we focusing on . Is quite clear that there is a tremedous market for specific booking engine. In te meantime we consider this one, the best one to be used for your specific market that is ot focusing on a single product but a mix of those you sell and have a final one made by several of them.

Reasons for choosing TrekkSoft

Great customer service, possibility to mix the resources to have almost a booking for dynamic packaging. App for the ticket reading via QR code..

Vendor Response

Dear Karl, We really appreciate you taking the time to leave us a review, your feedback is always important to us. We are delighted to hear that, despite some limitations, our software is a good fit for your business and that the support of our team is filling your expectations. We will take into consideration all your inputs and we will get back to you to clarify the points mentioned. Best, Your TrekkSoft Team

Replied December 2022

Emir M.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed March 2025

Trekksoft review

I would say overall a good experience so far

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to implement, good customer service.

Cons:

Too many options, sometimes it takes a bit to find what you are looking for

Vendor Response

Dear Emir, Thanks for your positive evaluation, we are happy to help you and your business growing. Our goal is to continuously bring you value and ensure our product remains competitive and efficient. Thanks gain for your commitment, we are looking forward to a great collaboration. Warm regards, Your TrekkSoft Team

Replied March 2025

Lea M.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed September 2024

Good software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support is amazing. Each time we needed help was really easy to get answer.

Cons:

the limitations of the software. I meant by this that it doesn't allow (yet?) everything we might need.

Vendor Response

Dear Lea, Thank you so much for taking the time to leave your feedback. We really appreciate it. We are really glad to hear you're very satisfied with the support we provide and that you get help every time you need it. If you have any suggestion that might help us to provide further support to your operations, please do not hesitate to share it with us any time. Thank you again for your nice feedback

Replied September 2024

Susanne K.

Verified reviewer

Events Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2024

Great to work with TrekkSoft!

It is very easy to work with TrekkSoft. The support is excellent and the availability can be processed quickly with the app.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For us it is very easy to work with TrekkSoft.

Cons:

There is nothing we can say. We love to work with TrekkSoft

Vendor Response

Hi Susanne, Thank you for your positive evaluation. We are very glad to hear you find Trekksoft easy to work with. One of our main targets is making our customers' operations easy to manage, together with offering the best support, and we are very proud to hear that you are satisfied. Thanks for your great feedback! We are looking forward to a strong collaboration in the years to come. Warm regards, Your TrekkSoft Team

Replied December 2024

Marisa M.

Verified reviewer

Leisure, Travel & Tourism

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed February 2025

Couldn’t be more happy

It’s easy but if something still with any doubt I have the chats and the videos for extra help!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I didn't know anything about the product and it wasn't clear to me how everything worked. The person who contacted me was so humane and empathetic... he explained everything to me with all the patience in the world! I couldn’t be more grateful!

Cons:

It’s simple! You do it once and it’s clear!

Vendor Response

Dear Marisa, Thank you for taking the time to leave us a review, the feedback from our customers is always important as it helps us to keep on improving. We are delighted to hear that so far you are satisfied with our service and that your experience with TrekkSoft has been good. We are also really happy to see that you find the system easy to use and that the material and information provided during the training is still useful. We will be looking forward to many more years of partnership. Best, Your TrekkSoft Team

Replied February 2025

Showing 1 - 10 of 230 Reviews

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