GoodHire 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

GoodHire

4.8

(116)

Pricing

Pricing available upon request

About GoodHire

GoodHire offers tech-enabled services to help businesses streamline processes related to pre-employment background checks, ensuring compliance across federal, local, state, and industry regulations. This solution helps HR teams monitor results and updates in real-time within GoodHire's centralized dashboard.

GoodHire allows businesses to review candidate results and receive automated notifications about status updates, facilitating hiring processes. Candidates can utilize a self-service online platform to provide required information, e-sign documents, access results, get answers to queries, and file disputes. Additionally, GoodHire lets employers automate tasks such as adjudication, consent collection, drug test scheduling, reporting, and more.

GoodHire comes with an application programming interface (API), which allows businesses to integrate with several third-party applicant tracking systems (ATS) and human resource information systems (HRIS). Pricing is based on the number of background checks conducted annually and support is extended via phone, documentation, and other online measures.

GoodHire Screenshots

GoodHire Pricing and Plans

Starting price: $29.99

Free Trial

Free Version

Basic

$29.99

Plan includes:

Nationwide Criminal Databases Search
Sex Offender Registry Search
Social Security Number Trace

Standard

$54.99

Plan includes:

County Criminal Court Search
Domestic Watch List Search
Nationwide Criminal Databases Search
Sex Offender Registry Search
Social Security Number Trace

Premium

$79.99

Plan includes:

1 Education Verification
1 Employment Verification
County Criminal Court Search
Domestic Watch List Search
Nationwide Criminal Databases Search
Sex Offender Registry Search
Social Security Number Trace

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GoodHire Features

Popular features found in Background Check
Background Screening
Batch Processing
Employment Screening
Online Applications
Reference Checking
Reporting & Statistics
Screening Services Integration
Self Service Portal
Status Tracking
Tenant Screening
More features of GoodHire
API
Applicant Tracking
Candidate Management
Compliance Management
Education Verification
Instant Check
Workflow Management

GoodHire Integrations

Lever

LinkedIn for Business

Greenhouse

ADP Workforce Now

Breezy

BambooHR

See all 13 integrations

GoodHire User Reviews

Overall Rating

4.8

Ratings Breakdown

82%

13%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.8

Functionality

4.7

Sean S.

Verified reviewer

Staffing and Recruiting

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed September 2018

Background Checks with a Human Touch

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The system is extremely easy to use. I personally was in the industry for 12 years prior to moving on to my current role, so I'm still up to date on systems like this. However, in my new role I'm training a team that is starting from scratch on the whole process - and inside of our first two checks they're logging in and generally able to navigate around and read/process reports with little problem. The UI/UX is intuitive and the system does a fantastic job of hand-holding through complex processes such as state-specific forms and the pre-adverse/adverse action workflow. Also, while it says "software", it should be noted that our account rep Jory is a bona fide rockstar. She's incredibly proactive, helpful, and is a joy to work with. Beyond that, I can speak to the fact that they are well up on their compliance enforcement as well, which is a mission-critical piece when dealing with a CRA. Given some of the issues inherent in working with one of the bigger fish (and I did work for one of the biggest), I'd strongly recommend looking into GoodHire if you're shopping for a CRA.

Cons:

Just about the only thing is that because they aren't one of the biggest fish, the system still has a few quirks that the bigger ones have mostly ironed out by now. Minor things like, for example, not being able to order a SODB search as an a la carte...or the ability to run searches in Canada. The thing is, all of the above will be addressed in time, I'm sure. I work in product, I get what comes with the territory of a packed tech roadmap. It's comfortably outweighed by their competence and friendly service when it comes to the baseline functions of background checking.

Serene K.

Verified reviewer

Medical Practice

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed August 2019

GoodHire does GoodWork

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is the easiest thing in the world to use. I love their customer service, they put a proposal together quickly for me and were able to give me different background check options for different positions in our office. I love being able to send out the background check through a link. The website is very easy to use and the print out backgrounds are very easy to read and their turn around is so fast. I can't say enough good things about this company.

Cons:

I live everything about the software, I have been really happy with it.

Reasons for choosing GoodHire

They are more geared toward a larger organization and were more costly, one of the people there suggested GoodHire as a better option for us.

Reasons for switching to GoodHire

customer service was bad, the turnaround was slower and we had to manually upload all the information ourselves.

Caleigh N.

Verified reviewer

Sports

5001-10000 employees

Used other for more than 2 years

Review source

Reviewed June 2020

Lots of Back and Forth

Its a legitimate verification service. If I was going to hire somebody, I know they are reliable to get the facts right.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked that it was a third party that was interested in getting you verified as quickly as possible.

Cons:

If my information didn't match up exactly it would bounce back. If references didn't answer a phone call I would get flagged. It was frustrating coordinating with job, background check and making sure everything matched. There was a problem when I wrote the wrong end date to a job.

Verified

Reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

GoodHire Review

Overall, we are very pleased with GoodHire. Their reports they give us give us everything that we need and and processed in a timely manner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GoodHire has been a great background search tool for us. Their user interface is easy to use and their reports come back quickly. They setup the reports to pull all data that is required by your company.

Cons:

Since we have been using this software, we have not had any issues. We have not seen any cons as of yet, which is a good thing.

Todd M.

Verified reviewer

Education Management

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed June 2019

Easy to use, quality Background Check Tool

Goodhire works!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GoodHire is easy to use, quick to provide results and so far, hasn't made any errors I'm aware of.

Cons:

No real cons, other than it GoodHire doesn't integrate with our ATS (JazzHR.)

Leila B.

Verified reviewer

Management Consulting

2-10 employees

Used unspecified for less than 12 months

Review source

Reviewed March 2016

Easy Background Checks

I used this the last time I had to run a background check on a new hire, and it made the process extremely easy. The UI is excellent, automation of previously cumbersome processes, progress reports, etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

Proactive communication (progress tracking), UI, ability to create your own packages (purchase just the reports needed), and the support is excellent (I got very quick response)

Cons:

I wish there was some way to pay a rush fee for certain elements to go faster (obviously there are limitations when there are dependencies on external agencies)

Verified

Reviewer

Insurance

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed July 2021

User friendly

Loved it, would use again in the future. I highly recommend

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy it is to use, saves you tons of time, and actually works doesnt give you the hesitance other software does

Cons:

Can't say too many issues however the server is a little slow at times when updating other than that was great

Reasons for choosing GoodHire

Heard better things and read good reviews

Vendor Response

Hello, Thank you for taking time to review GoodHire, we appreciate your positive feedback!

Replied July 2021

Lauryn W.

Verified reviewer

Used other for less than 2 years

Review source

Reviewed May 2018

Ok but be careful of add on's

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Pretty easy to use and straight to the point for the most part. The cost is also good for a small business owner

Cons:

There are a lot of add on's they spend time trying to get you to do to make more money. before you purchase a background check. Also, they send you an email saying the report is almost done when it is actually done and try to get you to buy even more stuff besides what you purchased. It is confusing because you don't ever get confirmation that the report you paid for is complete.

Shelby L.

Verified reviewer

Telecommunications

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed May 2019

Nice Product, a bit Pricey

I like what they have to offer, especially as far as customer service. It's really easy to run a background check and allow a candidate to schedule their own drug screening. Basically, you enter their name and email address (which you likely have from their resume,) and they approve to be checked and submit to a drug screening. It's been really easy, especially when you have remote candidates like us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Easy to use - Customer service is VERY helpful. I've messaged their live chat reps several different times and always had a good experience. - Clean interface, easy to export/read reports - Customizable but automatic notifications

Cons:

- Background checks took at least a week to complete. This isn't necessarily uncommon, but when you're in an industry where quick turn-around is essential, it's not great. - A little pricey. While a background check and drug screening may not be cheap, the add-ons like MVR and education checks add up quickly.

Angel P.

Verified reviewer

Telecommunications

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed March 2020

Works fantastic!

From the minute I was logged on I started using the program, its pretty simple. Everything needed is on the site. You can print forms right from the site as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how quickly we get the results back. Usually by three days I have usable results. I can see if there are any alerts and what they are. The interface for the candidate is pretty straight forward. Most have it completed within a matter of minutes from the time they get the email. I like to target a two week window from offer to start date and Good Hire did not change my time frame at all.

Cons:

I get a lot of update emails for each candidate which is fine but not really necessary.

Reasons for choosing GoodHire

My sales was awesome. We didn't purchase right off the bat but she kept in touch touching based every couple of months until we were ready.

Showing 1 - 10 of 116 Reviews

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