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7shifts vs Connecteam: Which is best for you?
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Features
- Staff appreciate the ability to easily view their schedules, request time off, and trade or pick up open shifts directly through the app.
- We signed up for 7shifts to manage hospitality rosters but stopped using it months ago. When our old manager left, the subscription kept running unnoticed — and despite not using the product at all, they refused to refund nearly $500 that was auto-charged.
- The strongest asset about Connecteam is the ability to fully customize the schedule including reports, schedules, job titles and subtitles.
- The login hours feature can be problematic at times. If a staff member forgets to sign out, the hours can get mixed up and show extremely high numbers (for example, indicating that someone worked 20–30 hours over a weekend).
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Recommendations
