Time and Attendance 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Time and Attendance

4.3

(60)

Pricing

Pricing available upon request

About Time and Attendance

Our Time & Attendance software offers a cost-effective route to bigger profits through better business efficiency. By saving you vital management time and reducing your administration costs, it can give your business a
razor-sharp competitive edge.

This indispensable management tool can deliver a host of benefits, from reduced absenteeism to the accurate, automatic capture and transfer of attendance data to your other business, HR and payroll systems. It also provides a more efficient use of current and projected labour, allowing greater control of costs.

Our software is fully customisable to accommodate the working patterns and work rules of your business. It supports flexitime and shift work across multiple sites and pay centres, making it invaluable in the introduction and management of flexible working practices.

We empower over 3,500 clients globally to more efficiently manage and deploy their staff to reduce costs, increase productivity and gain greater operational control.

Time and Attendance Screenshots

Time and Attendance Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Time and Attendance Features

Popular features found in Time Tracking
Activity Tracking
Alerts/Notifications
Automatic Time Capture
Billable & Non-Billable Hours
Clock In/Out
Employee Database
Employee Scheduling
Overtime Calculation
Project Time Tracking
Real-Time Updates
Task Management
Third-Party Integrations
More features of Time and Attendance
Absence Management
Access Controls/Permissions
Attendance Management
Attendance Tracking
Audit Trail
Automated Scheduling
Availability Management
Biometric Recognition
Budgeting/Forecasting
Calendar Management
Compliance Management
Dashboard
Document Management
Document Storage
Employee Portal
Employee Time Tracking
FMLA Administration
HR Management
Labor Forecasting
Leave Tracking
Messaging
Mobile Access
Online Time Clock
Online Time Tracking
Payroll Management
Performance Metrics
Punch card
Real-Time Data
Reminders
Reporting/Analytics
Role-Based Permissions
Self Service Portal
Sick Leave Tracking
Skills Tracking
Team Calendars
Time & Attendance
Time Off Requests
Timesheet Management
Time Tracking
Vacation/Leave Tracking
Variable Workforce

Time and Attendance Integrations

Microsoft Outlook

Time and Attendance User Reviews

Overall Rating

4.3

Ratings Breakdown

53%

35%

Secondary Ratings

Ease of Use

4.2

Value for money

3.6

Customer support

4.3

Functionality

3.9

Ella B.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed October 2018

SO FAR I LOVE IT

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Things could be redone to my organization needs - Reports could be planned perfectly

Cons:

However A few UK highlights can't be changed or excluded. Framework can be extremely unbending and rigid. Some major reporting features are excessively mind boggling for most clients, making it impossible to make and keep up.

Verified

Reviewer

Accounting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

We've had TMS for 6 years now, I find it very easy to use

We switched to TMS from another Time and Attendance software that was made solely for Public Safety and did not suit our needs, it was very cumbersome and hard to figure out. TMS was much easier to use and manage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are still on version 7 and have not upgrade to version 8. The software is easy to use, fast, easily customizable, quick to learn, and can integrate with other payroll software

Cons:

Sometimes support can be slow, it's gotten better than it used to be. Reporting can be slow as well when done on all employees, we have about 750.

john g.

Verified reviewer

Food & Beverages

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Good functionality but poor customer service

The implementation was good and the engineers were very knowledgeable. Initial account management was good. Helpdesk was poor, but improved briefly while [SENSITIVE CONTENT HIDDEN]was in post. A massive problem occurred with the version 8 upgrade in March 2018, which has affected our overall perception of Mitrefinch. The issue was due to Mitrefinch not acknowledging the bespoke elements of our system. The latest patch upgrade suffered from the exact same issue! This, compounded by the poor helpdesk service leaves us often exacerbated.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to deal with open finish times and multiple shift patterns. Calculations allows for bespoke business logic without development. Web TMS is good. Has reduced payroll queries. Email encrypted payslips.

Cons:

Helpdesk service is generally poor - we can provide details on request. General feeling is that the helpdesk has little knowledge nor confidence to take on the problem and resolve it. System flexibility can be its downfall in that its complex for new users to pick up. Account management has been flaky. We've had three account managers plus sight of a (very good) customer services manager. The latter, [SENSITIVE CONTENT HIDDEN] , filled us with some confidence that service would improve - we had a direct line to her and her helpdesk. Since her departure, the work she started seems to have stopped and service has gone back to as before. Recent upgrades have failed due to insufficient / missing documentation from Mitrefinch. The latest upgrade required us to failback, resulting in lost time. Paid for training was insufficient and not compensated.

Kaysey M.

51-200 employees

Used daily for less than 2 years

Review source

Reviewed June 2017

ALWAYS great customer support!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I love the ease of using this product. It is so intuitive but I especially love the great customer support I get when I cannot figure something out. I normally send an email and within an hour or so I get a response or call from their team. On almost every occasion, I've received support from Larry Walsh from the Mitrefinch team. He has always been readily available to assist and is always a pleasure to talk to over the phone! 5 STARS!

Cons:

I wish there was additional functionality in the custom reports as we've had trouble at times pulling the information we need. We have always found a work around but it would be nice if reports had additional capabilities or options. For example, when I am looking to pull the remaining balance of vacation for a specific time range. This could not be done. The work around was having to pull it on the specific date. However if we were looking for a specific range from the past this could not be done.

Martyn P.

Verified reviewer

Airlines/ Aviation

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Mitrefinch TIME & ATTENDANCE Review

Overall the system is fit for purpose; certainly for the limited features we currently employ at our facility. This MAY change as we move forward.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The facility of a Web interface for end users to interact with, removing the need to install client software to the general populous

Cons:

Complexity of the underlying DB seems overly complex - certainly for the level of use we currently use. Documentation on the reporting tools is difficult to find/understand

Verified

Reviewer

Food Production

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

TMS

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software functionality is 'good' not great. the basic package is missing some key features which are optional add on's at each stage.

Cons:

Project management for recent deployments, farcical at best. Changes have happened at Mitrefinch over the previous months and years and certainly not for the better from our experience. We will not be adding further sites and looking to replace on live sites.

Rick A.

Public Policy

Used unspecified for more than 2 years

Review source

Reviewed July 2016

Hamilton Police, Ontario, Canada: Experience with Mitrefinch TMS

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hamilton Police Service was looking for a product that encompassed Manager and Employee web self-service for scheduling and tracking attendance. The product also had to interact with our payroll (Oracle/PeopleSoft) and other necessary applications. Mitrefinch was chosen for its features and price point. This product was able to handle over 100 shift schedule rotations to accommodate our departments. Support has greatly improved in the last year as extra staff was added to the Canadian market. They have always been there in a timely fashion for the few urgent issues we have faced. The software runs in a standard Microsoft environment. No special software was required. All clients use Internet Explorer browser to access the application.

Cons:

Documentation of the software is too many releases behind. The report writer is very capable but lacks features expected in today's reporting tools. However, it has never crashed and is very reliable.

Raif J.

Verified reviewer

Food Production

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Mitrefinch Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Browser portal is very user friendly. Flexible and customisable.

Cons:

The Windows software is visual outdated and showing its age, although the majority of the functionality has been or is being ported over to the web based interface.

Melissa H.

Retail

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Not Great for TMS software

I would not recommend this product.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

We use Mitrefinsh Time Management Software. It gets the job done through biometric clocks where all employees punch in.

Cons:

The reporting features are terrible. If I need to run a report for myself in HR I always need assistance about which report to run and how to exactly do it. It is very confusing and the system has a hard time calculating hours worked for a certain time period.

Barry C.

Verified reviewer

Food Production

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed April 2019

Mitrefinch

We have had a positive experience using Mitrefinch software. Where issues do arise we have found their support to be very helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use Mitrefinch Access Control, Time and Attendance and HR modules across three business locations. The software & access control hardware have proven to be very reliable over many years of use. Staff generally access the system via the web portal which provides an intuitive interface.

Cons:

We have no real issues to report under the "cons" section. The software does what we need it to do.

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