AllianceHCM 2026: Benefits, Features & Pricing

Thank you for sharing your positive experience with AllianceHCM's payroll and employee management services. We're delighted to hear that you find our platform easy to use and flexible for managing payroll tasks. We apologize for any inconvenience you've faced with setting up employee onboarding and PTO tracking – rest assured, we're continuously working to enhance these processes and evaluating how we can improve the level of service we provide to our customers. We're glad that our customer service, user-friendly interface, and pricing were key factors in your decision to choose AllianceHCM. Your feedback is invaluable in helping us refine our services and provide an even better experience for you and others. Thank you for your trust in us and for making the switch to AllianceHCM.

Replied August 2023

We're thrilled to hear about your positive experience with AllianceHCM and how we were able to make a positive impact after your transition from your previous provider. It's fantastic to know that everything within our system is user-friendly and intuitive, contributing to a smoother payroll and employee management process for your organization. We're proud of our customer service representatives for providing the best support and promptly addressing any questions or concerns you may have had. We appreciate your feedback about the user guide and understand the importance of having comprehensive resources available to our users. Your suggestion for a more detailed guide is valuable, and we'll certainly take it into consideration as we work to improve our offerings. It's also great to learn that the cost-effectiveness of AllianceHCM played a role in your decision, and we're glad we could provide you with a solution that met your needs without the added expense. Thank you for choosing us over other alternatives and for trusting our knowledgeable implementation team during the transition. Your positive experience fuels our commitment to providing excellent service.

Replied August 2023

We're glad to hear that you find our platform easy to navigate and that it has enabled you to learn various processes and generate reports independently. Empowering users to efficiently manage their tasks is a key goal for us. However, we're truly sorry to learn that you've experienced challenges with our customer service and follow-up. We understand the importance of prompt and effective support, and we apologize for any inconvenience you've faced. Errors on benefits setups and mapping can indeed be frustrating, and we appreciate your patience as we work to minimize these occurrences. Your feedback is invaluable as it guides us in refining our system to provide a more reliable and accurate service. It's also important to note that we recognize your loyalty as a long-term customer. We're sorry to hear that the quality of service has varied in recent years, and we're dedicated to regaining your trust and delivering a consistently positive experience.

Replied August 2023

Thank you for sharing your comprehensive feedback on your experience with AllianceHCM. We truly value your insights and are committed to addressing your points in order to improve our platform and services. We're glad to know that our onboarding process, while challenging, was managed well by our responsive and capable staff. We apologize for any inconvenience you've experienced with the GL process. Your feedback on this aspect and the absence of an easy-to-use API plugin for QBO integration is noted. It's great to hear that our modular approach aligns well with your needs and allows you to access the features you require without unnecessary extras. Your feedback about our responsiveness during the transition and in setting up insurance and 401(k) services is greatly appreciated. If you have any further suggestions, concerns, or if there's anything specific you'd like assistance with, please don't hesitate to reach out.

Replied August 2023

We appreciate you taking the time to share your feedback about your experience with AllianceHCM. Your insights are incredibly valuable as they help us improve our services and support. We apologize for the challenges you faced during the initial setup phase. It's disappointing to hear that communication was lacking and that the transition process was not as smooth as expected. We understand the frustration this can cause, and we're committed to learning from this experience to enhance our guidance and support during onboarding. We're glad that despite the initial difficulties, your system is now functioning properly and that you're feeling positive about it. Transitioning to a new system can be a complex process, and we appreciate your patience as we worked together to address these issues. We understand your reasons for switching from your previous provider, and we're thrilled that you've found AllianceHCM to be a more personalized and budget-friendly solution for your company.

Replied August 2023

We appreciate your honest input about the ACA component. We understand that compliance can be complex, and we're continuously working to improve the clarity and user-friendliness of this aspect of Alliance HCM. Your feedback is invaluable in helping us enhance this area and make it more intuitive for users like you. It's great to learn that your attendance on demand representatives recommended Alliance HCM to you, and we're glad you decided to give us a try. We aim to provide a comprehensive solution that meets the needs of our users, and we're pleased that you've found value in our product.

Replied August 2023

Thank you for your detailed and positive review of AllianceHCM. We're thrilled to learn that our employee MyPay portal and other features have positively impacted your HR processes and communication with your team members. It's fantastic that the MyPay portal has allowed you to streamline tasks such as sending reminders for document updates and acknowledgments. The fact that it promotes open communication through questions and concerns sent to your HR team highlights the power of technology in fostering engagement and addressing issues promptly, regardless of geographical location. Your testimonial about the positive impact on your company's operations and the time-saving benefits of automation is truly appreciated. We're excited to have been part of your journey towards a more tech-savvy approach and are committed to continuously providing you with a platform that meets and exceeds your expectations.

Replied August 2023

Thank you for your positive feedback about Alliance! We're delighted to know that our software's user-friendly nature has made bi-weekly payroll processing a breeze for you, and that having accurate PTO and Sick Time balances is crucial for your company's operations. We understand the importance of tax compliance and are glad that Alliance's tax filing services have been beneficial for you. We apologize for any delays you've experienced in customer service response times. We're actively working on improving this aspect to ensure you receive prompt and helpful assistance whenever needed. It's great to hear that your transition to AllianceHCM was successful and resolved the challenges you faced with your previous provider. We're committed to delivering a reliable solution that helps streamline your processes while maintaining accuracy. If you have any further feedback or require assistance, please don't hesitate to reach out. We appreciate your trust in AllianceHCM.

Replied August 2023

Thank you for taking the time to share your perspective on AllianceHCM. We're glad to hear that our system's efficiency and prompt issue resolution have been valuable to you, and that our support team is readily available to assist you when needed. We apologize for any inconvenience caused by the time difference and occasional delays in representative callbacks. We understand the importance of timely communication and are committed to improving in this aspect to better meet your expectations. It's wonderful to know that you found AllianceHCM to be the most suitable solution for your needs, and we appreciate your trust in us. If you have any further feedback or suggestions, please feel free to reach out. We're dedicated to continually enhancing your experience with our platform. Thank you for being a part of the AllianceHCM community, and we look forward to serving you even better in the future.

Replied August 2023

Thank you for sharing your feedback about AllianceHCM. We're delighted to hear that our accessible and cohesive interface, which allows you to navigate different categories of the HR software package seamlessly, has been a major advantage for you. We appreciate your honest input regarding the integration between AllianceHCM and Swipeclock, particularly in relation to time off categories and coding. Your feedback is invaluable as we work to enhance the synergy between the two platforms, ensuring a smoother experience for you and your team when managing time-off requests. We're pleased that our competitive pricing played a pivotal role in your decision to choose AllianceHCM over other options like Paycor and Paychex Flex. Providing value for our users is a priority for us, and we're glad that you've found our product to be a great fit for your needs.

Replied August 2023