Factorial vs Rippling: Which is best for you?

Overall, happy and satisfied for the purposes that this is being used in my context which is for the human resources application for time and attendance control, absence control and documentation channel.

I reached out multiple times (Oct 10, 11, 14) to clarify the issue before renewal — no one replied.

Overall, the platform is powerful and intuitive. While the initial setup for specific payroll configurations took some effort, the automation it provides for onboarding and employee management is unmatched by other platforms we've used As you add more modules (IT, HR, Device Management), the per-user monthly cost adds up quickly, which might be steep for very small startups.

They don’t always publish transparent pricing, so it’s hard to predict exactly how much it will cost, especially as you add more employees or modules, also in certain cases, communication is via ticketing or email, and users feel there’s a lack of dedicated human contact or escalation for critical problems.