Payworks 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Payworks

4.7

(142)

Pricing

Pricing available upon request

About Payworks

Canadian-owned and operated, Payworks are experts in payroll, HR and time and absence management. We build innovative workforce management solutions that fit your business segment, whether you’re a small business, franchise or corporate organization. We invest in a one to one service model to personally get to know our customers, and our offices are located across the country to best serve clients who already trust Payworks to get it right.

Our solutions are integrated, easy to learn and use, and we help you stay compliant with important legislative and employee matters so you have more time to grow your business and take care of your customers. Our policies and industry best practices regarding funds management and information security include secure management and processing of payroll funds, information security protocols and standards to safeguard personal and operational data, government remittances submitted directly to CRA, and CSAE 3416 SOC1 report on internal controls.

Its payroll module helps manage all government remittances and calculate Overtime, stat pay and more. Employee onboarding tools help your people start off on the right foot. It offers Personal HR, legal an...

Payworks Screenshots

Payworks Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Payworks Features

Popular features found in Payroll
401(k) Tracking
Benefits Management
Check Printing
Compensation Management
Compliance Management
Direct Deposit
Employee Database
Self Service Portal
Third-Party Integrations
W-2 Preparation
Wage Garnishment
More features of Payworks
Access Controls/Permissions
API
Applicant Tracking
Approval Process Control
Attendance Management
Attendance Tracking
Automated Scheduling
Benefits Dashboard
Calendar Management
Candidate Profiles
Candidate Sourcing
Candidate Tracking
Clock In/Out
Customizable Reports
Data Security
Document Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Scheduling
Employee Self Service
HR Management
Job Posting
Offboarding
Onboarding
Online Benefits Enrollment
Online Time Clock
Overtime Calculation
Payroll Management
Performance Management
Recruitment Management
Reporting/Analytics
Reporting & Statistics
Time & Attendance
Time Off Management
Time Off Requests
Timesheet Management
Time Tracking
Vacation/Leave Tracking

Payworks Integrations

Knit

QuickBooks Online

Xero

Payworks User Reviews

Overall Rating

4.7

Ratings Breakdown

77%

19%

Secondary Ratings

Ease of Use

4.5

Value for money

4.8

Customer support

4.8

Functionality

4.5

Nick B.

Verified reviewer

Computer Software

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed January 2026

Seamless and Reliable Employee Self-Service

My experience has been excellent. Payworks takes the friction out of the "administrative" side of being an employee. I never have to worry about where my payroll information is. It’s a dependable system that stays out of the way and just works when I need it to.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The employee self-service portal is incredibly intuitive. I love being able to access my pay stubs and tax documents (like T4s) instantly without having to contact HR. It feels very secure and reliable.

Cons:

There isn't much to complain about from an employee standpoint. If I had to pick something, the user interface feels a bit "functional" and traditional rather than modern and flashy, but since it works perfectly and is easy to navigate, it’s a very minor trade-off.

Vendor Response

Hi Nick! Thank you so much for taking the time to leave us such a stellar review. We're so happy to hear that you're enjoying our Employee Self-Service app! We hope you have a great day ahead.

Replied January 2026

Stephanie C.

Verified reviewer

Electrical/ Electronic Manufacturing

11-50 employees

Used daily for more than 2 years

Reviewed December 2025

Constantly reviewing, constantly evolving!

When we first started using Payworks, I didn't know very many other companies that were using it but at a recent industry meeting, I was surprised to find out how many HR departments had switched and now I feel like I have found a community.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is user-friendly for both employer and employee. They are consistently improving functions and adding features.

Cons:

The reporting functions are cumbersome and not easy to determine how to set parameters. This usually results in a few false results before you are able to access the information you need.

Reasons for switching to Payworks

Decision was made just after I was hired but pitch was done by previous Manager so unable to provide details but discount through CFIB was a factor.

Vendor Response

Thank you for your review, Stephanie! We're happy to hear that you're finding our product user-friendly. Stay tuned for some updates in the New Year that may help you with the reporting that you're looking to do!

Replied December 2025

Sarah F.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

Its a work in process.

The first year was pretty awful. The 2nd year i was assigned a new account manager, and she has helped me a lot. We found all the issues we had in the 1st year and have been making the corrections together.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the time off schedular, as well as the paygrid for manually entering Payroll. I also appreciate the self serve portal for the employees to use.

Cons:

I found that my initial set up was lacking support. I was assigned a specialist, but i do not feel the communication i received or the set up was done as i would have liked. I now look back at all the data i had originally sent in, but in the end i still had so much manual additions, wwhich i honestly did not know how to do it properly.

Reasons for switching to Payworks

The [sensitive content hidden] of the company had though hiring a payroll company would resolve a lot of payrol issues we had. I do not think he understood that Payworks does not do your payroll they only provide a software and support. All the payroll work is still done by the payroll administrator

Vendor Response

Hi Sarah, Thank you for your honest feedback. We're glad to hear you're finding value in features like the Scheduler, Self Service, and the Payroll pay grid. The onboarding experience you describe is not the standard we strive for. We value your business and are glad your experience has improved! Regarding our products and offerings, Payworks is a total workforce management provider, which means that we do offer Managed Payroll Services: tiered support ranging from an extra set of hands as needed to full outsourcing to our team of experts. You can learn more by visiting: https://www.payworks.ca/solutions/managed-payroll-services. If you’d like to explore that option in more detail to see if it fits your needs, please connect with your dedicated Client Service Representative to learn more.

Replied July 2025

Bonnie A.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Reviewed December 2025

Timesaver!

I used to used paymate and I really found it tedious and left open for human error. I really like that Payworks is so much easier to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use and everything is all in one place. I open one website and can find everything! I can process payroll offsite so the web base is perfect.

Cons:

There are a couple of enhancements I would like and the improvments included them! Sometimes it is a bit difficult to find the topic I need but I email my rep and they are super responsive to help.

Reasons for switching to Payworks

discount and ease of use of Payworks. Also the difficulty of getting support to change or upgrade Paymate.

Vendor Response

Thank you so much for the positive review, Bonnie! We're thrilled to hear that you are finding ease in our product and that you're having a positive experience with our support team. That is what we strive for!

Replied December 2025

Donnelle W.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Reviewed December 2025

Fantastic Customer Service

Really pleased with the platform. It was a tremendous improvement over our previous provider, and the customer service is superb.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service is the best I've ever encountered in a payroll provider. Email and/or phone inquiries are always responded to promptly.

Cons:

It would be better if YTD adjustments to accruals were immediate rather than waiting for the processing of a paycycle We use front loaded accruals due to the nature of our business and there can be many adjustments at the start of each fiscal year.

Reasons for switching to Payworks

The above options does not seem applicable to this survey. Deluxe was no longer providing services in Canada, and Payworks was the recommended provider to take over our payroll.

Alicia H.

Verified reviewer

Civic & Social Organization

11-50 employees

Used weekly for less than 2 years

Reviewed December 2025

Payworks saves us time and money

Good initial onboarding. I particularly like the time off request function, although I would like it to show on the timesheet that there is a TOR pending, not just show up when it is approved.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Value for money. Payroll. Time off request function. Easy to enter data into the timesheet as an employee.

Cons:

Customer support - We would like to have a better information center that managers and staff can find instructions for tasks instead of the Administrators being the ones needed to help them.

Reasons for choosing Payworks

Better value, right level of complexity to the program.

Vendor Response

Hi Alicia! Thank you so much for taking the time to leave us a review. We’re really happy to hear that you’re finding our product easy to use and that you’re finding value in it! While we have passed on the feedback that you’ve left in your review, we’d like to hear a bit more about what you’re looking for in an improved information centre. Please feel free to send us your thoughts on our Client Feedback form!

Replied December 2025

Robyn M.

Verified reviewer

Child Day Care Services

51-200 employees

Used daily for more than 2 years

Reviewed December 2025

Payworks is the BEST

I love payworks, I have onboarded 2 separate companies with them and have told many others to switch over.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how quick and user friendly it is, Payworks makes life much easier keeping everything together and organized. The staff are very helpful and prompt

Cons:

Some of the Applications could be more user friendly, and something are not intuitive, but the staff are very quick to offer to add it to lists of future development

Reasons for switching to Payworks

Cost was the main reason, secondary reason was poor customer service from competitors

Brenda A.

Verified reviewer

Staffing and Recruiting

51-200 employees

Used weekly for more than 2 years

Reviewed December 2025

Thumbs up to no chatbots

Overall experience - positive. Appreciate that someone picks up the phone and you can talk to a live person. I also like that it's a Canadian company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. You can also get through to a team member not a chatbot. I like to talk things through with a live person. Bonus points for that.

Cons:

There are some things I wanted from a report standpoint and the system can't do it. It doesn't integrate to some of our software programs.

Reasons for choosing Payworks

Seemed less complicated setup & cheaper for our business

David B.

Verified reviewer

Retail

11-50 employees

Used weekly for less than 2 years

Reviewed December 2025

Great option for small business.

Far exceeded expectations. But to be honest I came from a provider that was absolutely horrible and difficult to deal with so I did not expect a lot. It was a great surprise to see how good this company is.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use, I have had great customer service, the ease of setting it up at the start was simple and all at a reasonable cost.

Cons:

I really haven't found anything I don't like. The closest might be that I am not a payroll specialist and some times terminology can get me but usually I can figure it out.

Reasons for choosing Payworks

Quickbooks was too expensive and the system we reviewed was very difficult to understand.

Reasons for switching to Payworks

Because ADP was awful and customer service was horrible. then the nail in the coffin was when they made huge mistakes with holiday pay in tens of thousands of dollars when we have only eleven employees, including a part-timer that took her holiday pay and ADP showed we owed her $5000 when she had not earned that much in two years.

Brittany H.

Verified reviewer

Food & Beverages

2-10 employees

Used weekly for less than 6 months

Reviewed December 2025

Great Payroll System

Payworks has leveled up me productivity when submitting payroll, and has allowed me to focus my time and energy into other aspects of my business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We’ve had a great experience with Payworks. It’s easy to use, reliable, and makes payroll simple. Anytime we’ve needed help, their support team has been quick and helpful. Highly recommend.

Cons:

At the beginning, I found it a bit difficult to navigate the sidebar and figure out where everything was. It’s gotten easier over time, but sometimes it still takes me a little longer than I’d like to find what I’m looking for.

Reasons for switching to Payworks

I told my accountant I wanted something foolproof and easy.

Vendor Response

Hi Brittany! Thank you so much for taking the time to leave us a review. We're so happy to hear that you're finding our solutions to be user-friendly and that it makes your payroll process simple. That's what we strive for!

Replied December 2025

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