PrimePay vs Rippling: Which is best for you?

Their outstanding customer service and comprehensive payroll solutions allow us to focus on what matters—growing our core operations—rather than juggling payroll tax reports or workers’ compensation insurance audits.

There can be some ambiguity in how PrimePay and SyncHR are marketed and presented, which at times makes it difficult to distinguish the two platforms and understand their positioning.

Overall, the platform is powerful and intuitive. While the initial setup for specific payroll configurations took some effort, the automation it provides for onboarding and employee management is unmatched by other platforms we've used As you add more modules (IT, HR, Device Management), the per-user monthly cost adds up quickly, which might be steep for very small startups.

They don’t always publish transparent pricing, so it’s hard to predict exactly how much it will cost, especially as you add more employees or modules, also in certain cases, communication is via ticketing or email, and users feel there’s a lack of dedicated human contact or escalation for critical problems.