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PrimePay vs UKG Pro

Updated February 10, 2026

PrimePay vs UKG Pro: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Dashboard
4.83
Third-Party Integrations
4.75
Employee Time Tracking
4.67
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Clock In/Out
5.0
Employee Portal
4.82
Attendance Tracking
4.80
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Integrations
Sage Intacct
Sage Intacct
QuickBooks Online
QuickBooks Online
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Achievers
Achievers
NetSuite
NetSuite
Twitter/X
Twitter/X
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Pros / Cons
  • Their outstanding customer service and comprehensive payroll solutions allow us to focus on what matters—growing our core operations—rather than juggling payroll tax reports or workers’ compensation insurance audits.
  • There can be some ambiguity in how PrimePay and SyncHR are marketed and presented, which at times makes it difficult to distinguish the two platforms and understand their positioning.
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  • What I like most about UKG Pro is the fact that it streamlines my schedule, timecard, and vacation time along with important employee details.
  • Some items within our timekeeping system is a bit difficult to remove due to documentation purposes.
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Ease-of-Use
3.9/ 5
Highest performing feature
in the comparison
4.1/ 5
Value for Money
3.9/ 5
Highest performing feature
in the comparison
4.1/ 5
Customer Support
3.8/ 5
Highest performing feature
in the comparison
4/ 5
Functionality
3.8/ 5
Highest performing feature
in the comparison
4.2/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
N/A
Advisor
  Recommendations
N/A
107 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad