Rippling vs SurePayroll: Which is best for you?

Overall, the platform is powerful and intuitive. While the initial setup for specific payroll configurations took some effort, the automation it provides for onboarding and employee management is unmatched by other platforms we've used As you add more modules (IT, HR, Device Management), the per-user monthly cost adds up quickly, which might be steep for very small startups.

They don’t always publish transparent pricing, so it’s hard to predict exactly how much it will cost, especially as you add more employees or modules, also in certain cases, communication is via ticketing or email, and users feel there’s a lack of dedicated human contact or escalation for critical problems.

You are also sent helpful emails when there is a holiday coming up, so you know to run your payroll early!

It was pretty smooth initially, however, it seemed that withholding customization wasn't as comprehensive as in other payroll services and customer service was very difficult to get a hold of.