Softworks 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Softworks

4.3

(19)

Pricing

Pricing available upon request

About Softworks

Softworks develop, implement and support Workforce Management Solutions including: Time & Attendance, Rostering/Labor Scheduling, Absence Management, Project Tracking, HR and Flexible working. We help organizations reduce manual tasks and administration, streamline processes, increase productivity and reduce costs through improved management, scheduling and utilization of labor resources. Softworks employee self-service and mobile app solutions enable employees to check schedules, record their own time and attendance, request a holiday and other absences via PCs, laptops, smartphones and tablets. Softworks also offers multiple other clocking options including biometric, proximity pin clocking terminals and email timesheets.

Softworks has a proven ability to understand and address just about any workforce challenge across all major industries allowing your organisation to drive efficiencies, ensure compliance, reduce errors and improve reporting while promoting a positive environment for employees.

Quality project management, consulting, training and support services serve to ensure your organisation’s success now and in the future. Support is offered via phone and email...

Softworks Screenshots

Softworks Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Softworks Features

Popular features found in Human Resources
Applicant Tracking
Benefits Management
Compensation Management
Employee Management
Onboarding
Payroll Management
Performance Management
Recruitment Management
Time & Attendance
More features of Softworks
Approval Process Control
Attendance Management
Attendance Tracking
Biometric Recognition
Compliance Management
Dashboard
Data Import/Export
Employee Database
Employee Engagement
Employee Profiles
Employee Scheduling
HR Management
Learning & Development
Leave Tracking
Mobile Access
Mobile App
Online Time Clock
Overtime Calculation
Real-Time Reporting
Reporting/Analytics
Self Service Portal
Sick Leave Tracking
Skills Tracking
Third-Party Integrations
Time Off Management
Time Off Requests
Timesheet Management
Time Tracking
Training Management
Vacation/Leave Tracking

Softworks Integrations

SAP SuccessFactors HCM

Softworks User Reviews

Overall Rating

4.3

Ratings Breakdown

47%

37%

11%

Secondary Ratings

Ease of Use

4.3

Value for money

4.0

Customer support

4.2

Functionality

3.9

Verified

Reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Easy Software

There is no problems with the business using the software. I feel like everyone in the office benefits well from the software, because they do not have trouble with time going missing and it stays accurate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the fact that I am able to log into my time website without any trouble and be on time to work. I do not have to worry about any lagging while on the Time and Attendance site.

Cons:

There is nothing that I least like about the software.

Jason C.

Verified reviewer

Sports

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Time and Attendance User

Easy to train people and makes life very easy with the use of timeclocks for payroll managers with a large hourly population.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

*Ease of use with timeclocks *The dynamic options in regards to reports *Versatility of adding multiple approvers *Ability to track and the use of time off accruals *The timecard exception reports *Ability to have multiple pay classes for a diverse workforce population

Cons:

Not much about this software that I dislike. Maybe better options when punches are missed, so they timecards are easier to fix.

Reasons for choosing Softworks

The ability of ADP to support our business needs

Reasons for switching to Softworks

Lack of customer support

Kevin C.

Verified reviewer

Retail

201-500 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Upgrade to 9.1

I recognise Softworks is an off the shelf product and is not designed to meet all our needs, but I have a team of managers that expect perfection, and it is challenging to maintain the product as a positive tool in support of staff management. I am concerned when we change computers that has the system set up, there is an extortionate cost to reboot the software onto a new computer. On the whole Softworks is much better than how we use to work, in support of clocking, payroll, shift planning, holidays, and reports. Also great to centralise all our p/documents, allowing our HR department not to hold hard copy p/files.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The upgrade is visually much better, still early days and we are learning all the tools it offers. The Rep was very good at supporting the problems we had at the initial phase of upgrade, she was efficient and reacted to all the issues immediately. Please pass my sincere thanks...

Cons:

We have had many issues regarding the holiday, staff are unable to request a holiday unless we place a shift on the system. Early stages of the upgrade the configuration did not work; The Employee Handbook is not on the App, as when I first discussed this I was informed it would be part of the App. The managers are unable to access as a manager on the App The daily hours are not totalled on the Employee Scheduler

Reasons for choosing Softworks

My initial conversation with the Head of Softworks, Andrew Ferguson, gave me confidence in the product and the support ongoing.

Sarah R.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 12 months

Review source

Reviewed February 2025

Clocking good

I have a good experience with softworks, this is the first digital clocking system I have used and works well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is fairly user friendly on the app and is easy to book leave and see the balance you have.

Cons:

sometime you are unable to log in and states the user is invalid. (mainly on Web browser)

Verified

Reviewer

Information Technology and Services

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed February 2020

Great WFM Product!!!

It made life easier to schedule, manage, record, and report the people management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Attendance Interface - Holidays and vacations management - Administrator module - Easy to share - Works in collaborative pattern - Customizable based on scope and profile of the organization

Cons:

- Cost - Limited usage of color and customized options - Takes time to load with a large amount of data

Jacquie F.

Management Consulting

501-1000 employees

Used other for more than 2 years

Review source

Reviewed July 2017

Softworks Overview

I find the overall experience of working with softworks very good and their support team are second to none. There is a big fall out when you move from dealing with the developers on to the support team which can be expected.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Visually Clear, ESS Very self explanatory. Good support team, very efficient, friendly. Calls always returned promptly.

Cons:

A lot of hard work gets undone when upgrades are done that you are not aware of before the upgrade. There are always advantages and these are sold well but nobody comes out and advises of the disadvantages (facilities that are lost that were in an earlier version) I have asked previously for the pros and cons to be listed out to allow the end user to have the knowledge of what negative possibilities there would be. It would save a lot of time for the end user and also the support desk as softworks from helping the end users with the same issues repeating time and time again.

Colin P.

Logistics and Supply Chain

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

Functional

Support although rarely needed is generally very good. Would like to have the opportunity to look further into what the system can do for the business but do not have the time

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It rarely gives us any problems. Set- up and disabling of new employees very easy, could be improved by verification of unique record before the end of the process.

Cons:

Due to lack of usage, no longer familiar with the set-up or configuration. Therefore so any desired modifications tend not to get implemented.

Kamalpreet Singh S.

Verified reviewer

Machinery

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Amending defined Picklists

Reliable system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easily configurable. Easy to perform mass updates.

Cons:

Change request for simple changes to reports take on average 8 weeks.

Surendra G.

Retail

10000+ employees

Used daily for more than 2 years

Review source

Reviewed July 2017

Useability and Comfort and great Softworks Support

Always supportive team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Geat team and quick resolutions - Value for money - Always helpful in any situation - Nice talking to Support team

Cons:

- During payweeks usually every monday the server got hangs ans we have to restart the webserver again and again for making the Software works properly - Sevrer strength must be increased

Samantha A.

Verified reviewer

Consumer Services

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed November 2018

Best real time tracking