Trackforce Valiant 2026: Benefits, Features & Pricing

Advantage over other security companies. We customize the reports as per customer requirements.

It is the best experience ever. Valiant is very easy to use, very fast, the whole team loved valiant. Bring it back. We never complained about it. Actually we were shocked and very disappointed when we were told that valiant was going to be sunsetted and replaced by tracktik. It was a nightmare

The system is not flexible or reponsive enough to work at organizations with more than 100 excellent employees or 20 undependable employees. It would best be described as looking for Waldo in a stadium full of people through a coffee stir stick. It holds a lot of information on hundreds of pages but very little is linked and you can only have one screen up. Example: Employee is lost and does not know where they are going. They do not know their Division as that is a notational system so they do not know it. The system will not let you search via employee number through multiple divisions. They know their name though so you bring up the employee roster which takes 10-60 seconds type in their name and wait 10-20 seconds then find the correct name among dozens of similar names. This is if you have heard and typed their name correctly, the system does not have a similarity search like modern search engines in google, so if they say their name is Dayvid and you type in David they will not show up. Finally you get their name right and see where they are supposed to be. Now you need the post information which isn't on the screen. So you delete the specific employee screen (remember you cannot have more than one working screen up at a time), the general employee screen, you bring up the correct weekly screen then look for the post they are supposed to be at as there is no bar search function. You finally find it and you bring up the note screen which tells you where it is actually at you type it into Google maps as well as the employees location and viola you guide them into their post. If everything goes well from beginning to end it takes 5-10 minutes. Nothing ever goes well so it can take as long as 30 minutes to help one employee. My company had about 5-10 post changes per hour and dispatch was running themselves into exhaustion. Which is why at 4 months I was the most senior employee doing it. Another problem is the security settings. If you have a supervisor that is a micro manager the system can be setup to allow the users to do only the most rote actions. Like scheduling. If you have a new site for example and dispatch a patrol driver to it you are declined because they are already working. If you need to schedule approved OT you are declined because it is OT. To further complicate matters the system does not have a popup that tells you why it is declined and you can spend 30 minutes trying to figure out why they are declined or kick them upstairs.

We just purchased the program for our ever growing Security Company here in Canada; I can say I am beyond excited to get this into the hand of my team! This deal has been A LONG TIME COMING, [SENSITIVE CONTENT HIDDEN] and I have been in regular communication for genuinely a year! (That is insane to fathom). Tell me when was the last time you worked a sale on a regular basis with someone for a YEAR! and held the same positive and outgoing nature the entire way? [SENSITIVE CONTENT HIDDEN] is the reason we took this software on, his genuine commitment to making sure we where looked after, is stand alone. His demeanor is what shows me Trackforce is the company that will be there to support us as we continue to grow. Whatever your paying him - Double it, the guy is a legend and will be a massive asset to any team! I am excited to get into the program and know [SENSITIVE CONTENT HIDDEN] has set us on the right path for success! * I will do another review down the road *

Standing out from Competitors in the Security Industry, Doing away with paperwork. But there is definetly home for improvement

Valiant Payroll Processing is efficient and easy to use. If you want a user friendly system that you can train your employees to use then this is the way to go.