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UKG Pro vs When I Work

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Updated March 9, 2026

UKG Pro vs When I Work: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

$2.50

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Clock In/Out
5.0
Attendance Tracking
4.80
Direct Deposit
4.75
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Time Off Management
4.82
Online Time Tracking
4.73
Time & Attendance
4.64
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Integrations
Achievers
Achievers
NetSuite
NetSuite
Twitter/X
Twitter/X
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ADP Workforce Now
ADP Workforce Now
QuickBooks Online Advanced
QuickBooks Online Advanced
QuickBooks Online
QuickBooks Online
See All
Pros / Cons
  • What I like most about UKG Pro is the fact that it streamlines my schedule, timecard, and vacation time along with important employee details.
  • Delayed alerts and notifications and poor customer support services are the major issues negatively affecting implementation of the software.
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  • Great value for the cost - as a basic solution to the scheduling headaches, the automated communications and Rules Based scheduler are a great value!
  • There were some frustrating technical issues when the application tried to capture my location using celular data, neglecting the main purpose of the application to manage my job.
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Ease-of-Use
4.1/ 5
Highest performing feature
in the comparison
4.5/ 5
Value for Money
4.1/ 5
Highest performing feature
in the comparison
4.4/ 5
Customer Support
4/ 5
Highest performing feature
in the comparison
4.4/ 5
Functionality
4.2/ 5
Highest performing feature
in the comparison
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
  Recommendations
109 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad