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Enterprise Suite

Enterprise Suite 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Enterprise Suite
Enterprise Suite
4.4
(128)

Pricing

Starting at $49.99 per month

About Enterprise Suite

Upwork’s Enterprise Suite helps businesses hire the right talent at scale. The platform offers configurable contracting and onboarding, global worker classification and supports roles in over 300 categories. Features include verifiable work history, AI-powered search, candidate tracking, budget management and AI-powered conversations to help identify cultural fit.

Enterprise Suite Screenshots

0
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Enterprise Suite Pricing and Plans

Starting price: $49.99 per month
Free Trial
Free Version

Basic

$49.99

per feature, per month

No plan information available

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    Enterprise Suite Features

    • Popular features found in Recruiting
      Assessment Management
      Background Screening
      Communication Management
      Job Posting
      Job Requisition
      Onboarding
      Resume Parsing
      Resume Search
      Self Service Portal
    • More features of Enterprise Suite
      Billing & Invoicing
      Candidate Management
      For Recruiting Agencies
      Interview Management
      Mobile Access
      Recruitment Management
      Talent Acquisition
      Talent Pool
      Workflow Management

    Enterprise Suite User Reviews

    Overall Rating

    4.4

    Ratings Breakdown

    5

    62%

    4

    26%

    3

    9%

    2

    2%

    1

    2%

    Secondary Ratings

    Ease of Use

    4.4

    Value for money

    4.2

    Customer support

    4.2

    Functionality

    4.4

    Kristie's profile

    Kristie K.

    Verified reviewer

    Entertainment

    2-10 employees

    Used monthly for less than 12 months

    Review source

    Reviewed April 2021

    It's Like Finding Treasure in a Pile

    5

    Upwork has been a great experience for me. I can find a freelancer to help me with my projects in a day or less than 24 hours. It is extremely fast and reliable. I have the app downloaded on my phone so that I can fall back onto Upwork for hiring freelancers. I have tried hiring people off of Indeed but they were not as reliable as the freelancers on Upwork. Upwork freelancers can be aggressive and they may ask to get paid outside of Upwork, but if they do, I don't pay as much as the freelancers who are willing to get paid through the Upwork app.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Upwork has been my fastest method of hiring freelancers to work on my business-related projects. I have hired three people so far to help me with my business and it seems to be getting better as I have adapted to the platform. I heard about Upwork from someone in Los Angeles who was teaching dropshipping and e-commerce. I wasn't comfortable at the time using Upwork because I was a freelancer myself but as my projects became more complex and I became more busy promoting my business, I looked into Upwork to help people who were willing to help me make my business ventures come true.
    Cons:
    Upwork doesn't have the best freelancers to choose from. Many of the freelancers I chose were those who were great in communication and were really willing to help me promote my brand, Kristie Kim Design. There are tons of freelancers to choose from, domestic and international, but I moved forward with the freelancers who stuck with me and kept contacting me. I don't like when freelancers ask me to pay outside of Upwork. If they ask for this, I do not end up paying as much as the freelancers found on Upwork. I understand Upwork takes a part of the payment when I hire a freelancer, but I find this as a safe option to keep a record of how much I spend hiring freelancers.

    Reasons for choosing Enterprise Suite

    I chose Upwork over the alternative products because I don't have to pay an hourly rate or a salary to the freelancer. I can hire someone off of Upwork who is great in communication and have Upwork keep a track of how much I pay the freelancers. Everything is kept organized and there is extremely fast communication within the service. When I have issues, I contact customer support and problems get solved less than 24 hours on average.

    Read More

    AN

    Alicia N.

    Verified reviewer

    Marketing and Advertising

    Self-Employed

    Used daily for more than 2 years

    Review source

    Reviewed November 2024

    A great platform for freelancers with one small caveat

    5

    I've been using Enterprise Suite for over 4 years and am happy with their platform. I was able to create and grow my freelancing business using their free tools and available options. Their portfolio options have been great for letting me showcase my skills and past experiences, and fixed-rate projects have been great for letting me test expanding my services. I'd recommend Enterprise Suite to other freelancers looking to grow their business.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use, fair rates, and huge exposure. I've been able to build and grow my business across the US and internationally using Enterprise Suite.
    Cons:
    There is much more flexibility for clients to update contract details than for contractors. As a contractor, I cannot increase my rate unless I choose to do so before the client and I are officially in contract. The only other way I can increase my rate is to end the current contract and start a new contract or have the client increase the rate from their end.

    Reasons for choosing Enterprise Suite

    Ease of use, available options, and array of products and services for Enterprise Suite far surpassed Fiverr.

    Read More

    MB

    Marin B.

    Verified reviewer

    Building Materials

    Self-Employed

    Used daily for less than 2 years

    Review source

    Reviewed April 2021

    A company that does not care about its freelancers

    1

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    Nothing, horrible experience with a company that does not do what it preaches.
    Cons:
    I joined Upwork in March 2020 without initially having any intention to do any freelancing. A few days later, a client invited me to bid for their project. It was a very small project at that time, but it slowly became a much bigger project. I had some small contracts with other clients too, but rather small. I was in the top 3% of freelancers and used to get a few requests and invites for jobs every week. Beginning of April, Upwork sent an email to both I and my main client to say that they were "reviewing" our contract. Now, mind you, that contract has been into place for a year and we never had any issues with it. They have asked us for a ton of papers and both me and the client provided them with everything. It was a painful process and then a few days later Upwork suddenly sent us an email (me and the client) saying that our accounts have been suspended. This came as a big surprise, especially since they even wanted to disclose the reason behind it was. Both I and the client were honest, payment was being done timely and I always had 100% job success rate. Moreover, any other active contracts that I had were also cancelled, meaning there is no way to collect the money now from those clients nor from my biggest client either. I have messages Upwork a few times and tried to understand why my account has been suspended, which again, they just ignored. It is a very frustrating experience when you pay over $3000 in commission to Upwork for a year and get shut down....

    Read More

    VR

    Verified
    Reviewer

    Electrical/ Electronic Manufacturing

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2022

    Great for Talent Acquisition

    5

    Really helpful when looking for certain people with certain skills or talent

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use, has a very wide platform, and a lot of talented individuals on this app. Though we need to filter it carefully to avoid scams
    Cons:
    Sometimes the notifications don't pop up which is sad because it's important so we can reply to talents and clients on time.

    Reasons for switching to Enterprise Suite

    Easier to use and I just don't like Fiverr's platform

    Read More

    Andrew's profile

    Andrew K.

    Verified reviewer

    Internet

    11-50 employees

    Used weekly for less than 6 months

    Review source

    Reviewed June 2021

    Great Way to Find Contract Resources

    4

    Overall, Upwork allowed us to resource a project without going through the more traditional and expensive means of hiring a consulting/recruiting agency. As a client (as opposed to contractor), the fees are incredibly reasonable, as you are only required to pay for transactional fees. This is a much more preferable option to traditional recruiters. We will definitely consider using Upwork to resource our projects in the future.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Upwork allows you to connect with a variety of service professionals from all over the globe. Their online platform is very easy to use for beginners, and allows for relatively advanced search functionality so that you can find the talent you need. Their customer service reps are very prompt and helpful, and someone contacted me within 24 hours of posting my available job. In addition, their candidate review and endorsement section is very helpful during the selection process, as you can review which candidates have a proven work history.
    Cons:
    The range of talent you can find on Upwork is almost too broad. In some instances, the price per hour can vary up to $100, depending on the experience and the location of the candidate. This can be a little overwhelming if you're a first time user and you unsure what to expect from the candidates. The communications policy with candidates is also very strict, and only allows you to contact communicate directly through the platform. While this may be sufficient for smaller projects, it is not conducive to larger project work.

    Reasons for choosing Enterprise Suite

    Upwork has very user friendly functionality through their web application.

    Reasons for switching to Enterprise Suite

    Needed a cheaper, more search option for resourcing talent.

    Read More

    NJ

    Nalika J.

    Verified reviewer

    Insurance

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed October 2021

    Great for Remote work networking!

    5

    This software has made it more possible for me to connect with employers from around the world. Also, the platform protects the workers from a possible scam to occur with an employer.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like most that this software allows people from all over the world to connect with each other in one big workplace.
    Cons:
    What I like least is that you now will have to purchase connects in order to apply for a job. I think it's difficult for persons to be seeking jobs to get money and have to spend to get that job.

    Reasons for choosing Enterprise Suite

    Upwork was chosen over other alternatives because its platform is the easiest to use and provides the best protection for both employees and employers.

    Read More

    Hend Abdalla's profile

    Hend Abdalla M.

    Verified reviewer

    Information Technology and Services

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed August 2021

    Freelancers landmark

    5

    A nice place to challenge your skills and get introduced to global market from wherever you are

    Ratings Breakdown

    3
    Ease of use
    5
    Functionality
    icon
    Pros:
    Account creation steps very easy, yet controlled, the best personality verification among other platforms. a lot of opportunities of work, all what you need to know about your client and his history.
    Cons:
    Number of monthly connects are very limited. Very high competition Raising talents faces a lot of disappointments to reach a gig

    Reasons for switching to Enterprise Suite

    A lot easer to use and authonticate, more popular and better features

    Read More

    SR

    Skyler R.

    Verified reviewer

    Non-Profit Organization Management

    51-200 employees

    Used weekly for more than 2 years

    Review source

    Reviewed November 2024

    BEST place to find freelancers!

    5

    Upwork is the easiest and quickest way to find freelance talent that suits my needs. I simply create a listing with my specifications and budget, post, and bam! I go right to interviewing as the applications pour in. I have some of my most dedicated website designers there.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    - Easy to find freelancers for various projects - Payment Protection with contract handling and escrow - Makes it easy to add employees so everyone can find freelancers to assist them
    Cons:
    I love Upwork! I was a freelancer myself before I started using Upwork Enterprise to hire people for my nonprofit and it's even better than the free version!

    Read More

    CL

    Camila L.

    Verified reviewer

    Security and Investigations

    51-200 employees

    Used daily for less than 6 months

    Review source

    Reviewed November 2024

    Great for remote workers

    4

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    It is an easy way to find a remote job all over the world
    Cons:
    The increasingly high fees charged for the work done

    Read More

    Torikul's profile

    Torikul I.

    Verified reviewer

    Financial Services

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed September 2021

    Such a great marketplace that love clients and freelancers both

    5

    My overall experience is fantastic with Upwork, it's super easy to use, highly secured and a lot helpful. It helped me to grow my business and take it to the next level. If I need a talented person, Upwork is my only choice even If I want to provide services around the world, Upwork is my only choice.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    One of the best freelancing platforms out there in terms of security it provides for money transfers between seller & freelancer. I like so many things about this freelancing marketplace especially the hiring system. As a client, I can easily tell the freelancer what I need, and the suitable freelancers bid on the post, this process always helps me to find out a talented person. There is no spam here, freelancers are so serious about their job. Even I can pay the freelancer by using the best suitable method and way such as the hourly or fixed project.
    Cons:
    I have used Upwork from both sides, as a freelancer and as a client. Overall everything was really amazing except few things from the freelancer side. Upwork certificate has a tight limitation, people who have WordPress related or other certificates, can't add it to their profile because there is no option. As a result, a freelancer can't add his perfect skill proof to the profile. Upwork has released a new feature called Project Catalog. This whole functionality seems not completed yet, there is no analytics option on it. There is another issue I've noticed from the client-side. If the payment method is not verified, freelancers don't bid on the job post. A new client who joined Upwork just now maybe one day or two days ago, they don't know anything about it. So, they send job posts without verifying their payment method. I think Upwork should have a functionality that no one can send job posts with an account that does not have a verified payment method.

    Reasons for switching to Enterprise Suite

    As a freelancer, web developer and WordPress expert, I'm providing my services on different marketplaces, So that I can make my business stronger!

    Read More

    Showing 1 - 10 of 128 Reviews

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