ZoomShift 2026: Benefits, Features & Pricing

We've been with them for several years and they continue to develop and improve. This is a company that is investing in their tech and that cares about their customer experience.

Our organization has 50-25 employees at a time depending on the time of year, so it is a lot to look it. Zoomshift allows you to categorize scheduling and reminds staff of their schedules both when they are put on and 30 minutes before their shift so that there are no excuses! Love it!

Zoomshift has declined over the years. What once seemed like a great business that took pride in their product and customer service has changed to a business just trying to trek along. They aren’t fixing bugs, and keeping them in production so that other clients can face the same issues we have with incorrect times saving and locations randomly changing when entering data. It’s very frustrating as we use to like this system but are now looking for something different.

It's great for scheduling and comparing schedules to timesheets... But to get the full functionality I really need (which is one simple utility) I'd have to pay more than double. And since the staff I'm using it for is non-income generating that's a real issue.

So far, we love it! There was a bit of a learning curve, but it has been a valuable tool to keep our company scheduling organized.

So far it has provided the assistance I needed to get my scheduling off the ground. I will be examining the other features in short order.

It helps keep an overview of all staffing, allows them to check-in, and for me to approve timesheets. End of the month staff download their timesheets for the period and send them in with an invoice. Because the hours they download are the same as the ones I see there are never any issues in reconciling.

We are a non-profit music venue at a college that has a team of 40+ students who help us put on our events. We have about 90+ events during the academic year with a break in the summer. ZoomShift is great with helping us organize the event details, date, time, and position (i.e. usher/stage crew etc.). No one has had any major issues with ZoomShift and they all find it easy to use. The ability to ask for shift coverage is helpful since college students have hectic schedules at times. Because students come and go/graduate, it is easy to add and remove members. When we have a 2-3 month break in the summer, I can archive them to save money while the venue is inactive. Reactivating any that are returning to work is easy to do! The starter plan is a great price range for us. I recently asked for help with updating payment and customer service responded in 30 minutes. [sensitive content hidden] was quick and friendly. ZoomShift has other features we don't use or need such as time sheets or payroll which feels like a waste. I think it would be great if I had the ability to automatically approve shift coverage requests until it is within a 48hour window. Instead, I now have to approve all shift coverage requests just so I can catch any that are last minute call-outs. I also find it a little inconvenient that I need to manually update the subscription if I remove/archive employees. If I forget, I get charged the wrong amount. Lastly, a feedback I heard some students say they wished they could stay logged in longer. Because we use ZoomShift for shifts only, we don't foresee us upgrading to premium at all.

A wonderful experience overall. My team works independently now with minimal effort thanks to Zoomshift!