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Productboard

Productboard 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Productboard
Productboard
4.7
(153)

Pricing

Starting at $25.00 per month

About Productboard

Productboard is the customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 6,000 organizations around the world use Productboard to build excellent products.

Key features of Productboard include idea collaboration, resource management, prioritization, road mapping, feedback collection, milestone tracking, monitoring of requirements and workflows. It also allows businesses to engage with the customer community and generate anonymous feedback from colleagues. Moreover, it provides white-label solutions to set up product portals, which help share, review and launch ideas among colleagues and customers.

Productboard allows integration with development, notification tracking, email, project planning and other third-party software. The product is available on monthly subscription and support is extended via online chat, email and phone.

Productboard Screenshots

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Productboard Pricing and Plans

Starting price: $25.00 per month
Free Trial
Free Version

Essentials

$25.00

per user, per month

Plan includes:

  • Backlog Import
  • Custom Swimlanes
  • Features and Roadmaps
  • Free Contributors & Viewers for Sharing Your Roadmap and Backlog
  • Github
  • Google Apps SSO
  • Jira & Azure Devops Integration With 2-Way Sync
  • Pivotal Tracker Integrations
  • Trello
  • Unlimited Products

Pro

$75.00

per user, per month

Plan includes:

  • API Access
  • Backlog Import
  • Chrome Extension
  • Customer Feedback Portal
  • Custom Fields and Multiple Prioritization Scores
  • Custom Swimlanes
  • Features and Roadmaps
  • Free Contributors & Viewers for Sharing Your Roadmap and Backlog
  • Github
  • Google Apps SSO
Read More

Enterprise

Pricing available upon request

Plan includes:

  • Additional Security and Privacy: Audit Logs
  • API Access"
  • Backlog Import
  • Bespoke Onboarding and Enablement
  • Chrome Extension
  • Customer Feedback Portal
  • Customer Segmentation
  • Custom Fields and Multiple Prioritization Scores
  • Custom Swimlanes
  • Dedicated Customer Success Manager
Read More

Productboard Pulse

Pricing available upon request

Plan includes:

  • Uncover trended key insights across all customer feedback
  • Create voice of customer reports in minutes using AI
  • Get answers conversationally, in the flow of your analysis
  • Easily connect findings to your product source-of-truth
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Productboard Features

  • Popular features found in Product Roadmap
    Guest Access
    Idea Management
    Milestone Tracking
    Project Planning
    Task Management
    Task Scheduling
    Timeline Management
    Visualization
    Workflow Management
  • More features of Productboard
    Access Controls/Permissions
    Activity Dashboard
    Activity/News Feed
    Activity Planning
    Activity Tracking
    Agile Methodologies
    Alerts/Notifications
    API
    Assignment Management
    Audit Management
    Audit Trail
    Backlog Management
    Bar Chart
    Brainstorming
    Bug Tracking
    Business Plan Templates
    Capacity Management
    Charting
    Client Portal
    Collaboration Tools
    Color Codes/Icons
    Commenting/Notes
    Communication Management
    Content Management
    Crowdsourcing
    Customer Segmentation
    Customizable Branding
    Customizable Fields
    Customizable Reports
    Customizable Templates
    Dashboard
    Data Import/Export
    Data Integration
    Dependency Tracking
    Discussions/Forums
    Document Management
    Drag & Drop
    Feedback Management
    File Sharing
    For IT Project Management
    For Small Businesses
    Gantt/Timeline View
    Goal Setting/Tracking
    Idea Ranking
    Ideation
    Innovation Management
    Issue Management
    Issue Tracking
    Kanban Board
    Key Performance Indicators
    KPI Monitoring
    Marketing Calendar
    @mentions
    Mind Maps
    Monitoring
    Multi-board
    Multi-Channel Data Collection
    Multiple Projects
    Negative Feedback Management
    Notes Management
    Percent-Complete Tracking
    Planning Tools
    Polls/Voting
    Portfolio Management
    Prioritization
    Product Data Management
    Productivity Tools
    Product Lifecycle Management
    Product Roadmapping
    Progress Reports
    Progress Tracking
    Project Management
    Project Planning/Scheduling
    Project Scheduling
    Project Tracking
    Real-Time Data
    Real-Time Notifications
    Real-Time Updates
    Recurring Tasks
    Release Planning
    Remote Access/Control
    Remote Support
    Reporting/Analytics
    Reporting/Project Tracking
    Reporting & Statistics
    Request Management
    Requirements Management
    Resource Management
    Roadmapping
    Role-Based Permissions
    Rules-Based Workflow
    Search/Filter
    Secure Data Storage
    Single Sign On
    Spreadsheet View
    Sprint Planning
    SSL Security
    Status Tracking
    Strategic Planning
    Sub-Task Management
    Supports Scrum
    Surveys & Feedback
    Tagging
    Task Board View
    Task Editing
    Task Planning
    Task Progress Tracking
    Task Tagging
    Team Management
    Templates
    Third-Party Integrations
    Time & Expense Tracking
    Time Tracking
    To-Do List
    Trend Analysis
    Trend/Problem Indicators
    User Management
    Version Control
    Visual Analytics
    Visual Workflow Management
    Web-based Deployment

Productboard Integrations

Jira
Jira
Pivotal Tracker
Pivotal Tracker
Intercom
Intercom
Slack
Slack
Zendesk Suite
Zendesk Suite
Microsoft Azure
Microsoft Azure

See all 16 integrations

Productboard User Reviews

Overall Rating

4.7

Ratings Breakdown

5

71%

4

26%

3

2%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.7

Functionality

4.3

Rachid's profile

Rachid K.

Verified reviewer

Banking

1001-5000 employees

Used monthly for less than 12 months

Review source

Reviewed June 2024

Productboard

5

With productboard you can make your marketing strategies and minimizing risks and benefiting of time.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The workflow management because it helps to minimize risks and eliminating repetitive tasks.
Cons:
The least option I liked about productboard was the collaboration tools.

Read More

JH

Jo H.

Verified reviewer

Information Technology and Services

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed October 2023

So close to being a great product

4

I was the person that championed the implementation of productboard and I still really like it. But the lack of concerns for less "important" integrations and automation is making my life more miserable. I would love to continue using productboard but I am not sure if we can

Ratings Breakdown

4
Ease of use
3
Value for money
3
Customer support
4
Functionality
icon
Pros:
1. Feedback management: we have found productboard's integration with intercom to be wonderful. They really nailed it with 95% of the features in Notes, especially for individual feedback. 2. love the diasctintion between maker and (free) viewers. This allowed us to roll out the tool to the entire company without incurring excessive costs. 3. We really like the portal feature but we are not using it yet.
Cons:
1. Feature hierarchy is a difficult concept to grasp for new comers and gets messy. What I hate about the feature hiearachy is that there's not flexibility once you have listed something as a "product". You can't change it to a feature of a subfeature. This rendered us with a ginormous "product" with all features listed under one thing. integrations: 2. integration with any development platform that's not jira is completely useless. We use shortcut and we understand it's a small player and it's also fault on their part but the integration is utterly meaningless with the current state. We 3. Integration with zapier is also close to being useless given that the only trigger is "new note" or "new feature", and anything that's imported from an integration to be a new note is not editable. Why??? We would love to automate our workflow and centralize all research findings in productboard but these pain points are impossible to overcome. We are thinking about switching to something else just because of this. Honestly, if they just give us the option of another trigger event on zapier like change of status, we would already be so happy. 4. The research insights are only very qualitative focus and possibility for automation is low. It's funny that productboard owns satismeter but the satismeter integration is also not great. We ended up setting up our own satismeter integration through zapier. But, there's also no way for us to easily sort through low/high ratings or filter.

Reasons for choosing Productboard

Feedback management, viewer option, and general usability is a bit better

Read More

NM

Nitin M.

Verified reviewer

Computer Software

201-500 employees

Used monthly for free trial

Review source

Reviewed April 2024

great product, but unclear differentiator

3

Ratings Breakdown

4
Ease of use
3
Functionality
icon
Pros:
The prioritization feature ensured that I focused on the most important features. The flexible roadmap allowed me to communicate the direction of my product effectively.
Cons:
I'm not completely sure how it's very different from JIRA and other issue-tracking tools. The interface looks great, but apart from that, there's no strong differentiator

Read More

JB

Jeff B.

Verified reviewer

Computer Software

2-10 employees

Used weekly for less than 2 years

Reviewed October 2019

Fills a major hole in most product development toolbelts

5

Most product and project management tools focus on 3 views: roadmap of what's ahead, kanban view of what's currently in motion, and backlog of all the things you could possibly do. What's majorly lacking in almost all of these tools is the toolset to effectively prioritize the items that go into each of those views. What you're left with is a giant list of things to do and a lot of supplemental tools (xls files, gannt tools, etc.) to try and do prioritization work. The whole point of product development is to figure out what the highest value things could be getting worked on and when/why, and thus, by focusing on "here's what is being worked on" over "here's what we should be working on and why", many other tools largely miss the mark. ProductBoard's tools are custom built to solve the prioritization problem - you can choose company objectives, track customer segments & customers, score features by value/effort, and then slice & dice these things all sorts of different ways in order to best determine the right work to focus on when. At its core, it feels like software that was designed by and for product managers, which is refreshing when compared to other tools in the space that feel like they were designed for the abstract goal of "getting things done".

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
* At it's core, it's just a well designed & enjoyable piece of software to use every day. * Its prioritization toolset allows you to effectively sort/filter/schedule features along all sorts of different dimensions in a way that no other tool I've seen allows for. * Its "insights" inbox allows you to way more effectively manage the influx of requests/feedback than other tools.
Cons:
* Though the tool is easy to use, getting started can be tricky because of needing to figure out how best to map your product to the very flexible data model that ProductBoard allows for. * I wish it had more integrations and/or a public api for syncing engineering tasks - it connects to the big ones (Jira/Pivotal/Trello) really nicely, but many folks use other tools.

Reasons for choosing Productboard

There are a slew of tools in the project & product planning space that are fine project management tools (here are lists of tasks by status) but clearly miss the mark when it comes to product management (here are tools to help you plan and prioritize).

Reasons for switching to Productboard

Aha actually does try and solve a similar problem to ProductBoard (i.e. more focus on planning than on execution), but in my experience, it's both harder / less enjoyable to use and less flexible when it comes to the things that matter to PMs.

Read More

Joshua's profile

Joshua P.

Verified reviewer

Events Services

11-50 employees

Used daily for less than 6 months

Reviewed October 2019

Alas! We found our product management solution

5

Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
In order of benefit, here's what I like most so far about Productboard: (1) Aggregating product insights / customer requirements across all of our inboxes + Slack into one place (2) Ability to build a quarterly roadmap w/ existing tickets in Jira + w/ ability to write new features back to Jira as tickets (3) Ability to outline all of the components of our platform w/ features under each component - something we've never had before.
Cons:
Some small nit-picks around interactions (eg. bulk selecting rows), but so far customer support has responded instantly to guide me in right direction.

Reasons for choosing Productboard

See above. All were good, but productboard wound up fitting our specific needs the best. The quick support during our trial period helped seal the deal.

Reasons for switching to Productboard

After trying many other solutions we resorted back to spreadsheets. Ultimately, it becomes managed chaos in spreadsheets, so we knew we needed something to fit our growing team. We went back to demoing solutions and productboard fit our needs best.

Read More

Eric's profile

Eric P.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Reviewed October 2019

Simplest way for sophisticated insight consolidation, prioritization, and roadmap management

5

We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
Consolidating insights from myself, our customers, and our team. I also really like the different views I can create and ways I can prioritize things by release and various scores. The public feedback forum is also really, really nice. Then the beautiful roadmap view is just icing on the cake.
Cons:
Doesn't integrate to Clubhouse, which we are moving to from JIRA. We also didn't use the JIRA integration because we were on New JIRA. Which is why we are now on Clubhouse, which I'll save for another review. Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.

Reasons for choosing Productboard

Aha! was simply just too much software for what we needed. productboard gave us exactly what we needed at our stage, and was more intuitive to pick up and get going.

Reasons for switching to Productboard

Well, JIRA isn't really a great tool for roadmap planning and prioritization. So the reality is that we _needed_ to do more strategic product planning, and JIRA didn't cut it.

Read More

Ewan's profile

Ewan F.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Reviewed October 2019

Saved us from accumulating insights and doing nothing with them

5

It has helped us move on from the disparate storage of customer insights which we were accumulating but not putting to use. It's now the primarily a tool we use to inform our roadm map and has very strong features to help you align with overall strategy.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
We can channel Slack messages, support tickets and input from across all our teams to one central location.
Cons:
The reporting is very customisable and you can reach in and grab data quite easily, the only limitation we found is between customer insights and their assigned customer segment, for example, an option to present the priority of feature requests over an entire customer segment isn't readily available.

Reasons for choosing Productboard

Our primary goal wasn't to make a Road Map out of a collection of customer insights but commit to maintaining the insights we receive and calling upon the data we can gather when planning development. Productboard did seem to be the slickest for managing insights, processing details and linking to other platforms e.g. Trello, JIRA and Slack

Read More

Thomas's profile

Thomas B.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2024

Product roadmap visualized

4

Very positive and a great way to share with key stakeholders our brainstorming and product roadmap.

Ratings Breakdown

5
Ease of use
3
Value for money
4
Functionality
icon
Pros:
Integration with other tools has been a great benefit. However, the collaboration, prioritisation and visualization of the product roadmap is the best and most used features.
Cons:
For smaller teams / startups it could be seen as relatively expensive.

Reasons for switching to Productboard

Testing new tools and the bundle of features.

Read More

VR

Verified
Reviewer

Legal Services

11-50 employees

Used daily for less than 12 months

Reviewed October 2019

Life saver for product managers everywhere

4

Ratings Breakdown

4
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
Product board is an easily-navigable single source of truth for all product ideas along with a single source for all product feedback. Saves so much time and hassle for product managers whilst bringing together all stakeholders from around the business.
Cons:
Can't really think of anything to be honest.

Reasons for choosing Productboard

ProductBoard is flexible so I didn't feel locked into a specific workflow. I could make ProductBoard work for me.

Read More

MH

Miles H.

Verified reviewer

Business Supplies and Equipment

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Keeps feedback for my product organized and visible.

4

It let us stop guessing what mattered most. We've now started prioritizing features based on actual user need and some internal input, and all in the same place.

Ratings Breakdown

5
Ease of use
4
Functionality
icon
Pros:
Ability to pull feedback from sales, support, and customers all in one spot and tie it directly to feature. It makes prioritization much more aware when we're planning roadmaps.
Cons:
It might be a little heavy if you have a lot of products or overlapping initiatives. The hierarchy configuration is a bit of a learning curve at first.

Read More

Showing 1 - 10 of 153 Reviews

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