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StatusCast

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StatusCast 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

StatusCast
StatusCast
4.7
(23)

Pricing

Starting at $99.00 per month

About StatusCast

StatusCast is a unified communications platform that integrates with dozens of leading IT operations and uptime monitoring applications so it is now easy to incorporate enhanced communications directly into enterprise workflow, ticketing and incident management processes.

Companies use StatusCast to reduce their number of help desk tickets, proactively communicate IT outages and scheduled maintenance to their employees and customers, showcase the uptime availability of critical applications and assist in the root-cause analysis of IT incidents.

StatusCast lets IT start the conversation — saving companies time and money.

StatusCast Screenshots

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StatusCast Pricing and Plans

Starting price: $99.00 per month
Free Trial
Free Version

Basic

$99.00

per month

No plan information available

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    StatusCast Features

    • Popular features found in Incident Management
      Alerts/Notifications
      Audit Trail
      Communications Management
      Corrective and Preventive Actions (CAPA)
      Investigation Management
      IT Incident Management
      On Call Scheduling
      Safety Incident Management
      Status Tracking
      Ticket Management
      Workflow Management
    • More features of StatusCast
      Incident Reporting
      Monitoring
      Multi-Channel Communication
      Self Service Portal
      Service Level Agreement (SLA) Management

    StatusCast User Reviews

    Overall Rating

    4.7

    Ratings Breakdown

    5

    74%

    4

    26%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.6

    Value for money

    4.4

    Customer support

    4.7

    Functionality

    4.4

    Have you used StatusCast and would like to share your experience with others?

    Justin's profile

    Justin N.

    Verified reviewer

    Airlines/ Aviation

    201-500 employees

    Used daily for less than 6 months

    Review source

    Reviewed September 2021

    StatusCast

    5

    Great to work with both during the initial trial and testing and as we went into deployment and needed some help on a couple of topics.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    The ability to have both public and private components on a single portal is something we could not find from other suppliers
    Cons:
    Setup is a little more complicated due to the high degree of customisation available. Reporting could be improved.

    Reasons for choosing StatusCast

    StatusPage would require us to have two separate status pages, one for private component that require a login to view and another for public components where no login is required.

    Reasons for switching to StatusCast

    Ability to support logins for customers to view the status of private infrastructure

    Read More

    MC

    Maria C.

    Verified reviewer

    Computer Software

    1001-5000 employees

    Used monthly for less than 12 months

    Review source

    Reviewed September 2019

    Communication is Key

    5

    Honestly, the product is amazing, and it's making my life a lot easier as I can post messages and downtime in the app quickly so that users are aware and if it's a short downtime, I don't have to send out a notice, it's just simply tracked there. I think having a dashboard and being able to show uptime is key in a SAAS based world and allowing users to help themselves rather than submitting cases to Support for updates, is a more efficient way to handle these types of problems going forward.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I like the ability to alert specific groups of users per each component. Having control over who you notify, for what products, or specific functionality so you can cater targeting messaging is huge in the Support realm. Allowing folks to sign up for text messages notifications rather than email so you don't have to deal with IT security restrictions is just a massive help in the healthcare industry were security is extremely strict and traffic is heavily monitored.
    Cons:
    I'd like to be able to manage my list of contacts better. I want to know who has never signed in so I can remove them from the list of subscribers. I want to know when people leave that I can remove them from the list with ease. I'd also like a better way to handle and manage templates, because copying and pasting sometimes doesn't adjust well so having to get the HTML version to manipulate changes can sometimes be very time consuming. Posting an incident needs to be a little more streamlined - for example, if you tie a template to a type, it should auto-populate below and it should auto-fill in the date, etc. so you can see it before you post it so you'll know the formatting looks right. Please allow for a better calendar view - looking at newest to oldest is off-putting and users seem to have a hard time reading that - perhaps showing an actual calendar or "TODAY" highlighted in Orange so people's eyes are draw there, would really help. Lastly, the reporting really needs to be exportable - I need to be able to pull a list of folks who have signed in - not just from their creation date so that we can leverage account management to ensure that the contacts we have listed actually are in the "know" about system outages and scheduled maintenance.

    Reasons for choosing StatusCast

    NA

    Read More

    MV

    Miguel V.

    Verified reviewer

    Hospital & Health Care

    10000+ employees

    Used daily for less than 12 months

    Review source

    Reviewed December 2020

    StatusCast for Hospital Infrastructure

    5

    Overall, set up was easy, adding users was simple and direct. Administration is a breeze.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    Ease of use and deployment. The production page is simple and not busy at all, making for a comfortable and inviting view of our page.
    Cons:
    I wish the published page had a bit more flexibility than whats avialable but it gets the job done. The amount of components offered could be a bit higher to offer more flex during set up.

    Reasons for choosing StatusCast

    It really came down between StatusCast and Status.io, and for the money and tools available, StatusCast knocked it out of the park for us. It filled a need that was imperative to fill in our organization that offered a cloud based reporting tool. Its incredibly important to notify our HUGE user base of any impactful performance issues and StatusCast made it simple, clean and easy to interpret.

    Read More

    AH

    Austin H.

    Verified reviewer

    Information Technology and Services

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed August 2020

    Austin Hunt's Review of StatusCast (College of Charleston)

    5

    It's been really great, it's super user-friendly and the chat/support team is always reliable and responsive.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I really like its integration potential through the API that it offers. Plus, the documentation of that API is stellar.
    Cons:
    This is minor but I'm not a fan of the limit on the number of components we can create. Especially in the context of nested components. Having three components nested within a component simply for the purpose of categorizing the subcomponents shouldn't result in a component total of 4, but rather 3.

    Reasons for choosing StatusCast

    I was not involved in the purchasing of statuscast, but I am involved in its implementation as a member of an Enterprise Applications team for the college.

    Read More

    NK

    Najjo K.

    Verified reviewer

    Information Technology and Services

    1001-5000 employees

    Used daily for less than 6 months

    Review source

    Reviewed August 2021

    StatusCast Review

    5

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The incident reporting and status pages are great for our end-users. They are configurable and can display as much or as little information as we would like. The existing integrations selection is great as well, with Okta and xMatters offered (our company utilizes these).
    Cons:
    There are certain features that may need to be improved upon or added to StatusCast, but the ability to work with StatusCast and request new features makes this more of a pro than a con.

    Read More

    DP

    Debbie P.

    Verified reviewer

    Information Technology and Services

    1001-5000 employees

    Used monthly for more than 2 years

    Review source

    Reviewed September 2019

    Keeping Clients Updated

    5

    StatusCast has provided us a mechanism by which we can notify an ever-changing client/vendor database with up-to-the minute notifications on several different organization applications that otherwise would involve regular maintenance and clunky tracking processes. Furthermore, as a third party application, StatusCast provides the ability to get the word out even when our organizational communication systems are out of service.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Low maintenance requirements, ease of implementation, instant notification to clients, and up-to-date dashboard status. Implemented both an external facing and internal facing application, allowing us to keep our field informed on topics not applicable to clients or vendors.
    Cons:
    Minor limitations prohibiting some flexibility in notification specificity; yet, we were still able to adjust and keep the application design applicable to multiple organizational applications with differing client/vendor databases

    Read More

    SN

    Santosh N.

    Verified reviewer

    Information Technology and Services

    10000+ employees

    Used daily for less than 12 months

    Review source

    Reviewed August 2021

    A Ease to use software

    5

    Great

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The quick alert and notification is the impactfull feature that i used most of the time
    Cons:
    UI improvements needed over all a nice experience

    Read More

    SS

    Sunyo S.

    Verified reviewer

    Computer Software

    1001-5000 employees

    Used daily for less than 12 months

    Review source

    Reviewed January 2021

    Awesome service for system status!

    5

    It's awesome! Great support, great engineers!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    It's pretty sleak. We were the first complex customer and StatusCast hand-held us along the way to our launch today!
    Cons:
    Since we were able to get most features that we need during the implementation, not a lot of cons. However, moving forward, as StatusCast gets more customers, I am not sure how flexible it will be.

    Reasons for choosing StatusCast

    Flexibility

    Reasons for switching to StatusCast

    More robust, off-the-shelf solution.

    Read More

    SD

    Shawn D.

    Verified reviewer

    Financial Services

    5001-10000 employees

    Used daily for less than 2 years

    Review source

    Reviewed February 2021

    StatusCast Rocks!

    5

    Ratings Breakdown

    5
    Ease of use
    4
    Functionality
    icon
    Pros:
    The ease of use and simple layout for updates
    Cons:
    There was difficulty setting it up from the CNAME we currently had in place. It took a bit longer than anticipated, but it was resolved eventually.

    Read More

    VR

    Verified
    Reviewer

    Higher Education

    10000+ employees

    Used monthly for more than 2 years

    Review source

    Reviewed September 2020

    Great tool for IT communication

    5

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    It has been used campus wide for IT related maintaience and communication , Great tool for IT communication
    Cons:
    Sometimes it has issues with modifying and resending the communication with existing events

    Read More

    Showing 1 - 10 of 23 Reviews
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