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Palmtech Home Inspection Software

Palmtech Home Inspection Software 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Palmtech Home Inspection Software
Palmtech Home Inspection Software
4.0
(62)

Pricing

Starting at $50.00 per month

About Palmtech Home Inspection Software

Palm-Tech home inspection software is a cloud-based solution designed to assist small to large property inspection agencies with the creation of custom inspection reports. Key features include form designing, signature capture, cost estimation, user groups and permissions management.

The application helps inspectors create customizable checklist templates by adding logos and editing categories, ratings and sections. Controllers can collect information, prepare reports in PDF formats and send email notifications to clients. Additionally, the solution allows users to upload images and import them to respective reports or cover pages.

Palm-Tech home inspection software comes with a tool, which enables users to view items due for inspections and add reviews after completion of the process. The solution comes with a mobile application for Android and iOS, offers a one-time license fee and support is provided via phone, email and documentation.

Palmtech Home Inspection Software Screenshots

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Palmtech Home Inspection Software Pricing and Plans

Starting price: $50.00 per month
Free Trial
Free Version

Basic

$50.00

per user, per month

No plan information available

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    Palmtech Home Inspection Software Features

    • Popular features found in Inspection
      Alerts/Notifications
      Compliance Management
      Corrective and Preventive Actions (CAPA)
      Customer Database
      Dispatch Management
      Failed Inspection Tracking
      Forms Management
      Image Capture
      Mobile Access
      Real-Time Data
      Report Templates
      Work Order Management
    • More features of Palmtech Home Inspection Software
      Activity Dashboard
      Activity Tracking
      Add & Edit Photos
      Comment Library
      Commercial Inspections
      Customizable Branding
      Customizable Fields
      Customizable Forms
      Customizable Reports
      Customizable Templates
      Data Import/Export
      Document Storage
      Electronic Signature
      Inspection Checklists
      Inspection Management
      Mobile App
      Offline Access
      Payment Processing
      Report Summary
      Residential Inspections
      Task Scheduling
      Templates
      Third-Party Integrations
      Video Support
      Workflow Management

    Palmtech Home Inspection Software Integrations

    Inspection Support Network
    Inspection Support Network

    Palmtech Home Inspection Software User Reviews

    Overall Rating

    4.0

    Ratings Breakdown

    5

    56%

    4

    19%

    3

    6%

    2

    8%

    1

    10%

    Secondary Ratings

    Ease of Use

    4.0

    Value for money

    4.0

    Customer support

    4.1

    Functionality

    4.0

    RF

    Ryan F.

    Real Estate

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2018

    Home inspection software

    5

    Professional looking pdf reports upon completion of inspection makes ease of review for my client to understand

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ease of use with pictures right in line with the items of concern
    Cons:
    Real time updates if used by multiple users on same inspection

    Read More

    SQ

    Sam Q.

    Verified reviewer

    Individual & Family Services

    Self-Employed

    Used daily for more than 2 years

    Reviewed September 2025

    Best in the market

    5

    Have been using it since 2012 after trying several other softwares. Found it to be the best in the market.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use, like copy and paste, ease of dragging photos and add remarks Having a summary option makes the client and real estate brokers so impressed.
    Cons:
    None really , the software is so comprehensive and keep updating regularly. However , I was more comfortable with version 8 than 9.

    Reasons for switching to Palmtech Home Inspection Software

    No as good as Palmtech, no option for a summary.

    Vendor Response

    Hi Sam, Thank you for the honest review! We're happy to hear that you're enjoying Palm-Tech. We'll be sure to get your version review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the Palm-Tech family. All the best, The Palm-Tech Team

    Replied November 2025

    Read More

    JN

    John N.

    Verified reviewer

    Construction

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed May 2025

    Waste of time for New Zealand news

    1

    Disappointed with the software contacted pALM-TECH and emailed them a few times and was told that this date for that cannot be changed. I have had feedback from clients asking for me to change the date due to this is the wrong format which I cannot do on the report is this is in a format relating to USA. I have been using PALM-TECH nine for over 6 to 8 years and can’t believe that the new software cannot be adaptable

    Ratings Breakdown

    1
    Ease of use
    2
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    This software is no good for NewZealand inspectors due to the date format and this can not be changed on the report template
    Cons:
    No to much to say really, just disappointed that the software isn’t user-friendly and that can be changed does not seem to want to have much to do about it so my opinion, the software is not at this stage able to be used in New Zealand

    Vendor Response

    Thank you for taking time to share your concerns, John. I am happy to respond. I have worked at Palmtech for many years and you are right that lots of things have changed over the years. Change is not always easy, but that doesn't mean it is bad. There are so many different devices people use now and moving away from software that is installed on local devices has made the program available on any device with a browser. It also has taken away the issues we have seen with Windows updates that sometimes can break the software. We have been able to add so many new features that have been requested by many inspectors over the years and partnering with ISN has allowed us to improve the software and offer new capabilities and resources. Our priority will always be to provide the best report-writing software and to help inspectors grow their business. We strive to give the best customer service possible. I can assure you that we do listen and we do care. Reach out to support if we can help.

    Replied July 2025

    Read More

    MB

    MILTON B.

    Verified reviewer

    Construction

    Self-Employed

    Used monthly for less than 2 years

    Reviewed September 2025

    Palmtech value for money is great

    5

    Palmtech software support is excellent! I have had great conversations with different tech support personnel and always had my issues resolved. Some issues were resolved immediately.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I love the ability to tailor make home inspection templates. I have realtors who want the wording done in a way that is legal but also in such a way that it doesn't scare clients off. That way my reports are custom to each client.
    Cons:
    The learning curve for me at first was a little difficult. But with a little help from tech support the reporting became much easier.

    Reasons for choosing Palmtech Home Inspection Software

    Pricing and features was better with Palmtech, support personnel are excellent.

    Vendor Response

    Hi Milton, Thank you for the honest review! We're happy to hear that you're enjoying Palm-Tech. We'll be sure to get your training and learning review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the Palm-Tech family. All the best, The Palm-Tech Team

    Replied November 2025

    Read More

    CM

    Christopher M.

    Verified reviewer

    Real Estate

    Self-Employed

    Used weekly for less than 6 months

    Reviewed September 2025

    Above And Beyond Satisfied

    5

    Im really enjoying it. I believe i will love it once i get it all figured out. Im still slowly learning how it all opperates.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Its easy to use. All in one package i get my report writing software, payment processing, agreements sined and so much more.
    Cons:
    That i can only load 100 photos at a time. I take close to 400 photos at each inspection. Myou photos in the gallery would be nice.

    Reasons for choosing Palmtech Home Inspection Software

    I had to make a choice, and i was excited to give you guys a shot.

    Vendor Response

    Hi Christopher, Thank you for the honest review! We're happy to hear that you're enjoying Palm-Tech. We'll be sure to get your photo upload review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the Palm-Tech family. All the best, The Palm-Tech Team

    Replied November 2025

    Read More

    CL

    Craig L.

    Verified reviewer

    Real Estate

    Self-Employed

    Used daily for more than 2 years

    Review source

    Reviewed July 2024

    Palmtech 20 year user

    4

    First 10 years or so was phenomenal. New apps are glitching and can be problematic. Tech support tries but it is very slow process and majority of time you have to leave a message you cannot talk to someone. Overall palmtech was and has the potential to be a very good software choice

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    Simplicity, small learning curve. Doesnt have all the unnecessary bells, whistles and fluff. No training video needed for agents and clients.
    Cons:
    Tech support is nowhere near what it was when [sensitive content hidden] was still in charge. Support is very slow at getting issues resolved .

    Reasons for choosing Palmtech Home Inspection Software

    Because I'm familiar with the platform I'm a 20-year user and I got a substantial discount. It's also much more affordable than a lot of the newer softwares available

    Vendor Response

    Hi Craig, Thanks for taking time to leave a review and for being a Palmtech user for so many years!! Your feedback is really important and helps us improve. I am glad to hear that you are still finding the software easy to use and your clients find the reports easy to read. I do apologize if you have had issues getting through to our support team. We do strive to answer each call that comes in during business hours, sometimes all the agents are on calls, but if you leave a voicemail they do call back in the order the calls come in. We have extended the support hours over the past couple of years and are continually working on improving our Help Center and support resources to give you the best experience possible.

    Replied August 2024

    Read More

    JW

    John W.

    Verified reviewer

    Construction

    Self-Employed

    Used weekly for more than 2 years

    Reviewed September 2025

    Moving forward

    5

    This is my 7th year using Palmtech software. I have had opportunity to try other software and Palmtech just makes my life easy.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    My clients and realtors absolutely love the the visual on the report. They are so impressed with the interactive build list button and the overall layout of the report. Also, Palmtech IT support staff addresses and answers my questions and concerns quickly and professionally
    Cons:
    I would have to say that when updates are pushed and features that I like to use disappear. An example would be the magnification box that was available on the photo edit being removed. I was disappointed when my palmtech 8 was no longer supported, but palmtech complete has many benefits not available on pervious versions

    Vendor Response

    Hi John, Thank you for the honest review! We're happy to hear that you're enjoying Palm-Tech. We'll be sure to get your software updates review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the Palm-Tech family. All the best, The Palm-Tech Team

    Replied November 2025

    Read More

    BS

    Brandon S.

    Verified reviewer

    Building Materials

    Self-Employed

    Used daily for more than 2 years

    Reviewed September 2025

    Adding components.

    3

    Ratings Breakdown

    2
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like how fluid it was with your agreement, invoicing and report. Upgraded mobile app works much better than Palm tech 9.
    Cons:
    The ability to add components like the chimney in the roofing category. Seems to be difficult. I have to add every line. Unlike the present add button from Palm tech 9. Slows down my inspection. Many times it come up on the houses with extra appliances, Chimney, hot water, tanks, etc.

    Vendor Response

    Hi Brandon, Thank you for the honest review! We're happy to hear that you're enjoying Palm-Tech. We'll be sure to get your additional components review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the Palm-Tech family. All the best, The Palm-Tech Team

    Replied November 2025

    Read More

    GR

    Gerden R.

    Verified reviewer

    Real Estate

    Self-Employed

    Used weekly for more than 2 years

    Review source

    Reviewed December 2024

    Untrustworthy Company

    1

    I purchased my original Palm-Tech software in 2014 and upgraded to Version 9 around 2021/22. What I didn't know about at the time was the purchase of Palm Tech by the Porch Group. That is when Palm-Tech went from a good company, with a solid easy to use product and outstanding client support, to a miserable, profits are everything, users beware company. They use all of "in" company words and phrases, "we understand your frustration", "we share your concern", "we apologize for the inconvenience", but to this company, these are all just meaningless words. In one Palm Tech response to a user review, they actually compared themselves and their new pay each month policy to Microsoft and the way they upgrade to a new version of Windows. While Microsoft eventually drops their support of say Windows 7, it is still a fully functional product. This IS NOT an apples-to-apples comparison, because Microsoft leaves its users with a FULLY functional software, Palm Tech does not! Palm Tech has left its users with a crippled product that functionally, is not remotely like the software product we purchased. Now, you call their support team about this issue, and you get a different reason for the problem each time you contact them. Or they simply state that they are not going to fix the problem, but you can use their new software and pay $50 per month forever and that will probably increase in the future. Save your money and secure your inspection software with a rupturable company and be aware, that ISN is also owned by the porch Group and is a sister company to Palm Tech.

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    The simplicity of the old versions, their customer support and paying once for the software.
    Cons:
    They cannot be trusted, and profits are now their number one priority.

    Vendor Response

    Thank you for taking time to share your concerns. I am happy to respond. I have worked at Palmtech for many years and you are right that lots of things have changed over the years. Change is not always easy, but that doesn't mean it is bad. There are so many different devices people use now and moving away from software that is installed on local devices has made the program available on any device with a browser. It also has taken away the issues we have seen with Windows updates that sometimes can break the software. We have been able to add so many new features that have been requested by many inspectors over the years and partnering with ISN has allowed us to improve the software and offer new capabilities and resources. Our priority will always be to provide the best report-writing software and to help inspectors grow their business. We strive to give the best customer service possible. I can assure you that we do listen and we do care. Reach out to support if we can help.

    Replied December 2024

    Read More

    VR

    Verified
    Reviewer

    Used other for unspecified

    Review source

    Reviewed March 2018

    Solid software that has been around for a while

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    This software is easy to use and creates professional looking reports. It's solid software with a local office to back it up.
    Cons:
    It is a little dated in terms of look and feel. The software is also a little word heavy. Tech support may not be as instantaneous as some other software companies.

    Read More

    Showing 1 - 10 of 62 Reviews

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