ClickClaims 2026: Benefits, Features & Pricing

Wondering if ClickClaims is right for your organization?

Our Claims Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

ClickClaims

5.0

(5)

Pricing

Pricing available upon request

About ClickClaims

ClickClaims is a SaaS claims management solution that helps businesses of all sizes manage accounting, vendors, documents, tasks and more. Professionals can utilize the pre-designed email templates to deliver information throughout the claims processing funnel.

ClickClaims comes with a built-in diary manager, which allows teams to schedule reminders for upcoming due dates. It enables users to manage and categorize claims lists on the basis of multiple categories, such as severity levels, document types, tax tables and more. It lets staff members use the drag-and-drop interface to build personalized dashboards with custom widgets, filters and display options. Additionally, administrators can configure role-based permissions to restrict users from creating, viewing, updating and deleting specific information.

ClickClaims comes with an application programming interface (API), which enables businesses to establish bi-directional electronic data interchange (EDI) with external applications, such as Xactware, QuickBooks and more. Pricing is available on request and support is extended via phone, email and other online measures.

ClickClaims Screenshots

ClickClaims Pricing and Plans

Starting price: $5.00

Free Trial

Free Version

Basic

$5.00

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

ClickClaims Features

Features of ClickClaims
API
Case Management
Claims Adjuster Management
Claims Tracking
EDI
Electronic Claims
Forms Management
Policy Management
Reminders

ClickClaims User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

4.8

Customer support

5.0

Functionality

4.8

Have you used ClickClaims and would like to share your experience with others?

ZACK M.

Verified reviewer

Insurance

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Intergration ability

It has been a great experience, they are very easy to work with, and they respond to our needs quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how quick we can intergrate with a client using CMS.

Cons:

There is not much that I dont like about the product, but if I had to pick one thing I would say they need to spend more time enhacing the functionability of the adjuster dashboard/database.

Reasons for choosing ClickClaims

Because ClickClaims has a better infrastructure, better product, very personable, and I trust them.

Reasons for switching to ClickClaims

Because it did not work properly, and the support was terrible.

Vendor Response

Thank you, Zack for your review/feedback. MAC has been a valuable partner with ClickClaims, not only as a great client, but one who continually works with us on new and exciting technologies and automations. Stay tuned...a new, graphical, more interactive dashboard is coming soon!

Replied October 2020

Richard F.

Verified reviewer

Insurance

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Best All Around Support and Software!

EVERYONE at Click Claims is extremely helpful, knowledgeable, and patient! This all goes a long way when most companies force you to use online chat support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is extremely user friendly. The Click Claims training programs ensures all users are comfortable and have reference material at their fingertips as well.

Cons:

Vendor Response

Thank you so much, Ricky! We are committed to providing the best possible support experience to our clients. It's the top reason why we have an NPS score of 85 when the SaaS industry average is 26-30!

Replied January 2023

Brad H.

Verified reviewer

Insurance

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Has great functionality. Very user friendly. Ease to train new employees on this system.

We work well with the eClaims team. They complete any troubleshooting very quickly. The system has continuously been improved in the five years that we have had it. We are able to work out specifics on making modifications, enhancements, or customizations with the eClaims team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have new hires fully trained on the system within 2 business days. The system has all of the functionality that we need and if any customization is needed, the eClaims team is great to work with in getting our enhancements completed. We are about 98% towards getting every item customized that we need, including automated letters and integration with ISO. We have had this system for 5 years now. It continues to be improved every year.

Cons:

The search function should be more robust. Needs to be more of a smart search function. Also there are some limitations with regards to items that are feature specific vs. claim specific.

Kevin M.

Verified reviewer

Insurance

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Best Claims Management System for years

I have used ClickClaims for well over a decade, and of all the CMS's I have come across, ClickClaims is the best, hands down.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly, Report writing capability, Accounting bridge.

Cons:

The beauty of this company is, when we find something changed, or added, ClickClaims people get on it right away.

Reasons for choosing ClickClaims

Again, for the above reasons.

Reasons for switching to ClickClaims

For all of the aforementioned reasons.

Vendor Response

Thank you, Kevin for being a longstanding, loyal customer. Your constant feedback has helped us grow our offerings.

Replied October 2020

A P.

Used unspecified for unspecified

Review source

Reviewed April 2015

Long time customer

Our company used the initial version of ClickClaims and worked to integrate some creative customization. Later the next and current version provided such advanced functionality that we could move fairly seamlessly to the newer and improved solution. I haven't seen any other service that has as much flexibility and can integrate with other systems as ClickClaims. Keep up the good work.

Ratings Breakdown

Ease of use

Customer support

Showing 1 - 5 of 5 Reviews