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LogMeIn Resolve vs JIRA Service Management: Which is best for you?
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Features
- As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option.
- Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU.
- Jira Service Management and the Atlassian suite of cloud products provide great value for money for an ecosystem of tools which is rich in features and provide many capabilities such as, ITSM in Jira Service Manage, asset management, project management, agile and scrum features within Jira Software.
- It's also a pity that we Admins always get to see the content of spaces, because in the HR team we want to have onboarding/offboarding tasks but some of them are confidential and we can't risk having IT or Tech members reading it.
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