HelpDesk vs respond.io: Which is best for you?

The Help Desk provides reliable and supportive assistance, ensuring most issues are resolved in a timely and professional manner. While there are areas that could be improved, such as proactive follow-ups and broader technical knowledge, the overall experience is positive and contributes significantly to smooth operations.

Sometimes when I paste a copied message and space all the paragraphs correctly, it doesn't look the same after sending it to the client.

Just a small way to mark sales based on the stage of the sale would be nice addition and more color codes for customization

It has a limitation of workflow steps, which makes it difficult to customize workflows.