HelpDesk vs Tidio: Which is best for you?

The Help Desk provides reliable and supportive assistance, ensuring most issues are resolved in a timely and professional manner. While there are areas that could be improved, such as proactive follow-ups and broader technical knowledge, the overall experience is positive and contributes significantly to smooth operations.

Sometimes when I paste a copied message and space all the paragraphs correctly, it doesn't look the same after sending it to the client.

We got a fast alert from Tidio in Slack, so it helps to provide a fast response to customers, and helps to grow to make a good connection with our customers.

Accessing the advanced Slack integration feature requires a paid plan; the free plan does not support the better automation flow.