ConnectWise PSA vs MSP360 Backup: Which is best for you?

ConnectWise is robust -- there are tons of features and options that provide an elaborate ticketing system, including all of the multimedia uploads required of a modern business, met with time keeping tools.

Sync issues, the extended process for something simple, the smallest error turns into a huge throughout other parts of the finance world, support has a language barrier and its hard to communicate quickly.

MSP360 offers a flexible, powerful backup platform with support for local, cloud, and hybrid storage.

Remote management through the web console (especially in legacy versions) lacks polish.