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HaloITSM vs SysAid: Which is best for you?
per month
Pricing available upon request
and Demo
Features
- For a platform with so much capability, better learning materials would really help new admins and speed up adoption across teams.
- My biggest frustration with HaloITSM is the support documentation and training videos. While the platform itself is incredibly powerful and customisable, the official resources don’t always keep up.
- The live chat function improves user engagement by offering real-time assistance, and the deployment process, while requiring some initial setup effort, is well-documented and straightforward once familiar with the system.
- This new Cloud environment and Spaces UI feels like an abandoned project that the leadership team just has not been able to call a failure and rollback yet. Either finish it or nix it.
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Recommendations
