Motadata ServiceOps 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Motadata ServiceOps

4.6

(50)

Pricing

Pricing available upon request

About Motadata ServiceOps

Motadata ServiceOps is an intelligent ITSM solution that empowers businesses to adopt changes across people, processes, and technology. It is built on our proprietary DFIT (Deep Learning Framework for IT Operation) and offers helpful capabilities like intelligent automation, NLP-powered virtual assistants, and enterprise service management. The main modules are Help Desk, Service Desk, IT Asset Management, and Patch Management.

Motadata ServiceOps Screenshots

Motadata ServiceOps Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Motadata ServiceOps Features

Popular features found in ITSM
Access Controls/Permissions
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Configuration Management
Contract/License Management
Knowledge Base Management
Release Management
Service Catalog
Service Level Agreement (SLA) Management
Support Ticket Management
More features of Motadata ServiceOps
Active Directory Integration
Activity Dashboard
Analytics
API
Approval Process Control
Approval Workflow
Asset Assignment
Asset Lifecycle Management
Asset Tracking
Audit Management
Audit Trail
Automated Routing
Availability Management
Barcode/Ticket Scanning
Barcoding/RFID
Catalog Management
Change Management
Change Planning
Change Tracking
Chat/Messaging
Check-in/Check-out
Client Portal
Collaboration Tools
Commenting/Notes
Compliance Management
Compliance Tracking
Configurable Workflow
Content Library
Content Management
Cost Tracking
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Data Visualization
Depreciation Management
Disposal Management
Document Management
Document Storage
Drag & Drop
Email Templates
Event Logs
Fixed Asset Management
Forms Management
Full Text Search
Help Desk Management
Historical Reporting
Incident Management
Incident Reporting
Inventory Management
Issue Management
IT Asset Management
IT Asset Tracking
IT Incident Management
License Management
Live Chat
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Multi-Channel Communication
Multi-Language
Multi-Location
Prioritization
Problem Management
Project Management
Purchase Order Management
QR Codes
Real-Time Chat
Real-Time Notifications
Relationship Mapping
Reminders
Reporting/Analytics
Reporting & Statistics
Search/Filter
Self Service Portal
Software License Management
Status Tracking
Support Ticket Tracking
Surveys & Feedback
Tagging
Task Management
Third-Party Integrations
Ticket Management
User Management
Workflow Management

Motadata ServiceOps User Reviews

Overall Rating

4.6

Ratings Breakdown

62%

32%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Mayank P.

Verified reviewer

Financial Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Ease at finger tips for IT Pros

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simplicity with full graphical view of organization.

Cons:

Linux based, maybe a little complex, but it's easy once you set it up.

Dharmesh S.

Verified reviewer

Warehousing

201-500 employees

Used daily for less than 6 months

Reviewed April 2024

Log your Service

Seamless Integration Capabilities: Users find that Motadata ServiceOps seamlessly integrates with other tools, enhancing workflow automation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform offers robust features for data management and powerful analytics, enabling organizations to streamline their IT operations.

Cons:

User-Friendly Interface: Users appreciate the user-friendly interface that makes navigation and interaction with the platform efficient.

Reasons for choosing Motadata ServiceOps

it’s essential to consider individual organizational needs and requirements when evaluating IT service management platforms. Alternatives like Freshservice, ManageEngine Endpoint Central, ServiceNow IT Service Management, and NinjaOne (formerly NinjaRMM) have also received positive reviews and may be suitable for different contexts1.

KARTIK S.

Used weekly for unspecified

Review source

Reviewed May 2018

As a part of choosing right product for Tender which are released recently, We evaluated Motadata

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility, Customisation, Support, feature set, multi modules, supporting software and scalability.

Cons:

Requires reasonable hardware with software requirements, flexibility between multiple modules and overall end to end solution.

Sreekanth M.

Verified reviewer

Industrial Automation

201-500 employees

Used daily for less than 6 months

Reviewed July 2024

Yaskawa Motodata Service Ops

I am very much happy with their service and support level. presales and technical department are very much supportive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

their excellent support and knowledge sharing of every option.

Cons:

their excellent support and knowledge sharing of every options.

Verified

Reviewer

Computer Software

10000+ employees

Used daily for less than 2 years

Review source

Reviewed November 2019

Best tool that provides great informative dashboards about organization infrastructure

best tool for knowing your organization infra health checks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is really has great dashboards that provides information about Network devices health, VMs Health. it is easy to use, easily deploy-able on Cloud.We can easily integrate with other softwares like JIRA, VMware, AWS, Oracle ..etc.

Cons:

Really I don't have any negatives, But I think there is some room for improvement in training and documentation.

Verified

Reviewer

Banking

201-500 employees

Used daily for less than 6 months

Review source

Reviewed August 2018

Unified tool with log, flow and NMS in affordable licensing

Ratings Breakdown

Ease of use

Functionality

Pros:

This tool has one single dashboard to monitor complete IT infrastructure. Unlike other tools in the market, in which I need to toggle between Windows to monitor logs & network devices

Cons:

As of now I am liking it. Good tool and is used by multiple member in our team.

RAJESH G.

Verified reviewer

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed April 2018

Perfect product at an economical value

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Perfect monitoring tool for servers and network at an economical value. Excellent support which is a key for any successful product!!

Cons:

nothing at this stage, all looks good T this stage for a successful product and a great monitoring tooo.

Verified

Reviewer

Banking

51-200 employees

Used daily for less than 6 months

Review source

Reviewed August 2018

All in one too helps save costs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Customisable dashboard and reports.

Cons:

Nothing as such. Good tool, value for money.

Verified

Reviewer

1001-5000 employees

Used other for unspecified

Review source

Reviewed March 2018

Good product at good cost, however need to work on SAAS Model and more competitive features

Management and monitoring of infra

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dashboard is good and Consolidation is done in beautiful way probes are good for all the components

Cons:

event correlation is not that great Probes are limited to infrastructure only, need to move it to HCI and application layer as well

THANIS A.

Verified reviewer

Information Technology and Services

51-200 employees

Used other for free trial

Review source

Reviewed August 2018

Motadata View

I am evaluating the product for our customer. I am working on it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly. Good customer support. timely advice

Cons:

Relevant admin Document cannot be find in webpage. Please provide knowledgebase in website. Price details not revealed in webpage.

Showing 1 - 10 of 50 Reviews

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Motadata ServiceOps 2026: Benefits, Features & Pricing

Overview

About Motadata ServiceOps

Motadata ServiceOps Screenshots

Motadata ServiceOps Pricing and Plans

Motadata ServiceOps Features

Motadata ServiceOps User Reviews

Motadata ServiceOps Popular Comparisons

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