Pulse For Good 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Pulse For Good

4.6

(17)

Pricing

Starting at $250.00 per month

About Pulse For Good

Pulse For good is a Managed Service that combines Hardware, Software & world-class personal support to help Human Service Orgs automate how they gather feedback. This allows an org to focus on the most essential part of the feedback loop: Implementing & Notifying.

Self-service kiosks to gather real-time lived experience feedback automatically. The world's first Human Services Feedback Management Platform to efficiently ask for, accept, analyze, and act on feedback from vulnerable individuals.

Web-based, URL, QR, Phone, and other survey options are available within the platform.

Pulse For Good Screenshots

Pulse For Good Pricing and Plans

Starting price: $250.00 per month

Free Trial

Free Version

Basic

$250.00

flat rate, per month

No plan information available

Pulse For Good Features

Popular features found in Kiosk
Alerts/Notifications
Digital Signature
Interactive Content
Onsite Printing
Payment Processing
Remote Access/Control
Secure Browsing
Touch Screen
Usage Tracking/Analytics
Virtual Keyboard
Wireless Internet Access Control
More features of Pulse For Good
ADA Compliance
Customizable Reports
Customizable User Interface
Data Synchronization
Filtering
Mobile Access
Surveys & Feedback

Pulse For Good User Reviews

Overall Rating

4.6

Ratings Breakdown

65%

35%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.5

Verified

Reviewer

Mental Health Care

501-1000 employees

Used weekly for less than 2 years

Review source

Reviewed August 2020

Great meter for voice of customer

Been very good! Their support team is awesome, and it is definitely a worthwhile program and company to work with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Helps to see how clients are feeling, and areas we can improve on. Things customers might not necessarily say out loud, but that are important feedback.

Cons:

The landing page could benefit from different views and filter options.

Reasons for switching to Pulse For Good

Logistically it was very hard to make good use of the paper surveys, and harder to get customers to want to. They love walking up to the kiosk now.

Dee N.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed August 2020

Pulse For Good Software - insightful and valuable

I look forward to continuing to use this product to provide immediate anonymous feedback from our clients. We have gained insights from this that we've never seen before and have integrated that back into our systems of service provision. We are continuing to work on additional improvements and placements at our other facilities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

While this is a relatively new product on the market, we found the insights provided via the customer feedback portals to be useful and insightful. It took some time to get the data interface to a point that I would call "user-friendly," but the support team at PFG were always responsive and looking for ways to improve the product directly related to the feedback we offered.

Cons:

The set up was easy to complete but as mentioned previously there was some startup difficulty in accessing the data intuitively and easily in a way that we could find useful. The longer the product has been in place the better it has become.

Reasons for choosing Pulse For Good

The direct communication from the management team at PFG directly influenced our decision to work with them. They met with us in person and responded quickly to our feedback.

Dawn W.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2020

Neutral

I do believe that the pulse for good machine is very helpful but knowing the requested cost, I do not feel that it was worth that much.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The software is very useful in the sense that we are able to "hear our guests concerns". The rating system shows areas that need improvement and areas that are appreciated.

Cons:

Even though the kiosk was set to only enable guests to enter information on the pulse for good setting, guests somehow figured out how to access camera and settings. This would require resetting.

Melissa E.

Verified reviewer

Mental Health Care

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed September 2020

Perfect Solution to Measure Client Satisfaction

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The kiosks are easy to set up and use, the iPad's are long-lasting, and I love the customizable survey option. Ithe instant feedback loop of the real-time responses on the dashboard ensure the collected data is actionable. The best part about Pulse is the superior support from the Pulse team. They are proactive, innovative, and incredibly available to ensure our experience is always top-tier.

Cons:

The kiosks sometimes lost connectivity or go unresponsive, and this can require attention from the on site employees, which is not ideal.

Reasons for switching to Pulse For Good

Better data

Preston C.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Pulse For Good Delivers

I have used Pulse For Good for multiple programs and populations. It has helped identify new solution s and efficiencies to improve our programs and services in various settings. I highly recommend Pulse For Good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy installation, easy to use, excellent customer support, and powerful data that helps companies improve service delivery and better outcomes.

Cons:

Pulse For Good hits the mark on all fronts.

Kassidy R.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 6 months

Review source

Reviewed August 2020

Pleasant surprise

Overall I think adding Pulse For Good as a way for our patients to supply feedback allowing us to grow and improve was a great decision. We have made some well rounded improvement and many patients state we are doing a wonderful job which is nice to staff reassurance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I enjoy most is the ability to track the rating trend per question. We use this feature to see which questions our patients are more likely to answer or what questions we need to change in order to fit the dynamic of the experience

Cons:

i would say the struggle we had in the beginning with this software is setting it up on an ipad instead of a kiosk. Most facilities use a Kiosk to display their survey and that option didn't work for our clinic. We were able to make an adjustment and use an Ipad that we hand to patients. The set back there, is the widget on the Ipad is temperamental and occasionally doesn't work.

Carmela P.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2020

Tracking

It was a great tool for my unit

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good tracking for reviews. It was an easy access when you have a laptop or computer.

Cons:

Most of the time when out clients move things around our connection usually get lost sometimes. Customer service has a quick response.

justin a.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed September 2020

Excellent customer service tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service has been amazing, above and beyond support. It's very easy for our clients to use and understand.

Cons:

No cons here. No major drawbacks of flaws to speak of.

Taylor P.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed August 2020

Excellent service!

I don't do a whole lot with the programming or the set up of the software, I just implement it in my clinic with my clients and I love it! It's super easy for them to navigate and our representatives to help with technical issues are super prompt to resolve problems

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that the software is easy to use for my mentally ill clients

Cons:

There isn't anything I would like to improve

Greg P.

Verified reviewer

Hospital & Health Care