Orchard Software 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Orchard Software

3.9

(14)

Pricing

Pricing available upon request

About Orchard Software

Orchard LIS is a cloud-based laboratory information system (LIS) designed for multi-specialty clinics, fertility clinics, public health organizations, physicians-office laboratories, veterinary labs, hospitals, university student health services, research laboratories and pain-management clinics of all sizes. Key features include process automation and information systems integration.

The solution helps users automate standard tasks such as screening ICD-10 codes. The solution assists in integrating information systems, so multiple testing sites, point-of-care testing, billing and reference laboratory interfaces can be linked. Orchard LIS also offers rules-based decision support, which assists users in workflows for performing different types of tests.

Orchid LIS integrates with different medical systems, such as Allscripts, PrimeSuite, Caretracker, MedAssist and SOAPware. The product also integrates with different hardware devices.

Orchard Software Screenshots

Orchard Software Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Orchard Software Features

Popular features found in Medical Lab
Audit Management
Calibration Management
Compliance Management
Data Import/Export
EMR/EHR
Inventory Management
Lab Instruments Integration
Lab Order Management
Secure Data Storage
Test Panels
Workflow Management
More features of Orchard Software
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Approval Process Control
Audit Trail
Barcode Printing
Barcode Recognition
Barcode/Ticket Scanning
Client Portal
Collaboration Tools
Compliance Tracking
Configurable Workflow
Customer Database
Customizable Fields
Customizable Reports
Data Capture and Transfer
Data Security
Data Storage Management
Data Visualization
Decision Support
Document Storage
EDI
Electronic Signature
Fax Management
HIPAA Compliant
Instrument Management
Order Management
Patient Portal
Patient Records Management
Quality Assurance
Quality Control
Quality Control Management
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Records Management
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Rules-Based Workflow
Sample Management
Search/Filter
Self Service Portal
Specimen Management
Summary Reports
Template Management
Testing/QA Management
Third-Party Integrations

Orchard Software User Reviews

Overall Rating

3.9

Ratings Breakdown

43%

29%

21%

Secondary Ratings

Ease of Use

3.8

Value for money

3.3

Customer support

3.9

Functionality

3.9

Peggy P.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2017

Of the software that I have used or managed, Orchard is by far the most intuitive and comprehensive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

From the start, the trainers, training program and training facility are impressive. As an administrator, you have the ability to customize software to your existing workflow, create your own quality reports and metrics, or have Orchard assist you in creating them. There is a high level of on site support from installation preparation through implementation and go live, and continuity of support post go live with a very responsive remote tech support team ( 24/7) . It was a huge decision, and purchasing Orchard Software and everything that comes with it has been a benefit to our laboratory. We will continue to utilize Orchard products as more extensive options are developed and become available to meet the need or our growing laboratory.

Cons:

The result approval process could be a bit more streamlined for cytology, we are currently working with technical support on improving that process.

Andrea B.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

LabDAQ for the Clinical Lab

I've used several different LIMS systems throughout my career and this is by far the most flexible of any system I've used.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Adding assays is quite easy and being able to program different rules in order to customize our client's experience is extremely important.

Cons:

Not being able to customize our own reports is a little frustrating. I wasn't the administrator who set this up at this laboratory and now I'm stuck with his design unless we pay more.

Reasons for choosing Orchard Software

The initial price point for LabDAQ was much friendlier for the smaller organization.

Reasons for switching to Orchard Software

Changed jobs.

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed January 2018

Harvest is limited in that it shows thousands of samples are pending, yet it can be only hundreds.

Simplicity of tracking patient history and repeated results. It also is linked to another LIS that we use and it's easy to switch back and forth when reviewing information.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about this software is that it's easy to track repeated samples, see patient history, and edit results.

Cons:

At the Certifying level, we blindly go through data until we see a sample that is complete, then assess. When you have results coming in from different departments as we do, there's no tab that sorts the completed results. For example, we choose an accession, there are no results yet, then move on to the next one which is also empty, and then maybe ten below it, there's data to look at. There is an Orders With Results tab but that will only show the results of the accession that are complete, yet often there are still results pending from different departments, so it will not be in that view along with the completed results. It makes our process inefficient and untimely.

Jeff S.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

LIS Changes

Up until the last few years, the customer service, product changes/flexibility, pricing was pro-customer. At this point, I believe it time to evaluate other LIS's if the price point no longer supports selecting Orchard and the iews of their employees are no longer pro-customer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Since 1997 I have been a strong Orchard advocate. The flexibility it enables us is fantastic. Able to customize most everything. As a lab consultant, I implemented/purchased a number of Orchard LIS's due to it being easy and quick to learn for staff.

Cons:

With new ownership I see a major increase in all pricing (interfaces, licenses, service). Invoices are generic with absolutely no details even when repeatedly asked to get it itemized. Old mentality customer service by leaving voicemails with no answers instead of emailing responses. Data mining is weak. Not as good as value that it was when [SENSITIVE CONTENT HIDDEN] owned the company.

Reasons for choosing Orchard Software

Back in 1997, Orchard may have been the only small LIS that had bidirectional interfaces.

Reasons for switching to Orchard Software

Previous job. Meditech was much more sophisticated especially with standard reports and data mining, but it was much more expensive too.

Verified

Reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Functional, but Not Intuitive

Orchard customer support is very responsive and thorough.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Orchard is able to act as a productive catalyst between multiple EMRs, interfaces, medical practices, hospitals, and so on. When configured correctly, it processes results quickly and keeps an excellent log to provide a full picture of order traffic.

Cons:

Orchard has jury-rigged many solutions over the years which can cause problems with stability. It is not uncommon for us to have to restart their LIS server due to hiccups.

Vendor Response

Dear valued customer, Thank you for taking a moment to share your user experience with our suite of products. If possible, we would greatly appreciate the opportunity to address your facility's concerns. Feel free to contact me at (800) 856-1948. Sincerely, Kerry Foster VP of Marketing

Replied August 2019

Verified

Reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2017

I utilize Orchard Harvest LIS in my reference laboratory

Orchard Harvest LIS controls almost every aspect of our daily operatoins. We rely on it to capture, process, and analyze all data coming off of our analyzers every day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Orchard Harvest is an easy to use LIS which makes training new users to its functionality much easier than other LIS systems. It is a reliable platform with a high quality interface.

Cons:

I wish the logic/rule building ability was a little more robust. Some rules are limited to single condition statements where multiple IF/AND/OR commands would make rule writing much easier. As a result, some logic decisions require multiple rules where other LIS systems might only require one. It's a fairly minor issue, but it does come up occasionally.

Sonia K.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Orchard Review

It is a good LIMS system for sample management and lab tests management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is HIPAA compliant and secure. It can be integrated with major instruments for electronic data transfer.

Cons:

Lot of training required for installation.

Reasons for switching to Orchard Software

Orchard has more functions that we needed.

SARAH H.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2018

Easy to use!

Fast and accurate patient processing. There are a few preferences I wish you could change, but other than that it works very well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It easily integrated with our EHR software. This made it simple to get lab results to the doctors. We are able to print labels, requsitions, patient demographics, ect easily from the patients account. We see hundreds of patients every day, and this system keeps the ball rolling. We are never slowed down by the software. It is easy to see what's going on because the design is clean and simple. It is easy to select the tests that need to be ordered, or have them integrated from the EHR. This system limits human error and allows us to not spend as much time double checking everything. The labels print out cleanly and ready to be put on patient samples.

Gloria T.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

Orchad Harvest App Integration

Despite it' s lack of versatility , it helped with minimal and smaller projects specification

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The timer, the stop and continue option which allows you to record and keep track of projects specs

Cons:

It was easy to use and intergrade, it helped with budgets for potential clients

Reasons for choosing Orchard Software

It was a cheaper option

Chuck K.

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed October 2017

Great, they understand the needs of a laboratory.

Flexibility and ease of use for the end user.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best part of the software for me would be the ease of writing rules to enable you to configure the software to fit your needs. You can write rule from Order entry, label printing, result evaluation to result approval. It's very flexible. If you need help writing those rules, the support staff is there to assist.

Cons:

I would have said turnover in the support staff, but that problem has been resolved.

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Orchard Software 2026: Benefits, Features & Pricing

Overview

About Orchard Software

Orchard Software Screenshots

Orchard Software Pricing and Plans

Orchard Software Features

Orchard Software User Reviews

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