8am MyCase vs Neos: Which is best for you?

I'm happy with it. As a solo attorney having a CRM like MyCase keeps me organized, it keeps me on task, allows me to make notes and status update, text clients through the platform, and get e-signatures.

As we are based in Australia, if we need direction on something that we can not find the answer to via the online help facility, due to the time differences we have to rely on emails.

It helps our teams stay aligned, keeps cases moving, and provides consistent data we can rely on.

The biggest downside has been around integrations and responsiveness. Despite submitting a simple request for read-only API access, we haven’t received any response for weeks.