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Josh P.
Advisor, 7 years
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Updated January 15, 2026
ServeManager vs Smokeball: Which is best for you?
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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$39.00
per month
$49.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
See All
Alerts/Notifications
5.0
Data Import/Export
4.94
Time & Expense Tracking
4.88
See All
Integrations
See All
See All
Pros / Cons
- As a newly implemented ticket management system, ServeManager is an excellent software choice.
- Also, the layout of service attempt information (once you click on the attempt) has made it impossible to copy and paste the information and place in an email in a neat arrangement.
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- The document automation and integrated legal forms save hours of work, while its user-friendly matter management system keeps everything organized in one place.
- Sometimes it unchecks boxes in forms, and occasionally the billing page does not want to load on the internet.
Read more
Ease-of-Use
4.7/ 5
4.7/ 5
Value for Money
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.5/ 5
Customer Support
Highest performing feature
in the comparison
4.9/ 5in the comparison
4.7/ 5
Functionality
4.6/ 5
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
Recommendations
Recommendations
N/A
27 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
