Drift vs Tidio: Which is best for you?

The volume was high and we saw that offering to book a demo via chat captured some leads that otherwise might not have asked for a demo.

The primary downside of using Drift is its cost. While the platform does offer a free trial and a few different pricing plans, the cost of using the full-featured version of Drift can be prohibitive for some businesses.

We got a fast alert from Tidio in Slack, so it helps to provide a fast response to customers, and helps to grow to make a good connection with our customers.

Accessing the advanced Slack integration feature requires a paid plan; the free plan does not support the better automation flow.