SmatBot 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SmatBot

4.6

(74)

Pricing

Starting at ₹19.00 per month

About SmatBot

SmatBot, subsidiary of ByteQuark is an AI-powered platform that assists businesses in various industries, including education, eCommerce, finance, real estate, and fitness, to create personalized chatbots for different purposes such as lead generation, surveys, inquiries, appointments, feedback, and suggestions. The platform offers a user-friendly interface to supervisors to set up live chat agents, who can ask customized question types.

SmatBot comes with several key features such as text-to-speech, email notifications, two-factor authentication, and data masking, making it an efficient and secure option for businesses. It can be deployed on various platforms like corporate websites, specific landing pages, Facebook Messenger, and mobile applications to suit specific needs. Furthermore, managers can customize the chatbot by adding avatars, logos, positions, fonts, and themes.

SmatBot integrates easily with third-party systems like FreshDesk, Zoho CRM, Hubspot, Salesforce, Zapier, and more. The platform is available for free, and businesses can also choose from annual, or monthly subscription options. The support team is readily available to offer assistance via email, phone, and...

SmatBot Screenshots

SmatBot Pricing and Plans

Starting price: ₹19.00 per month

Free Trial

Free Version

Basic

₹19.00

per feature, per month

No plan information available

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SmatBot Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of SmatBot
AI Copilot
AI/Machine Learning
Alerts/Notifications
API
Appointment Management
Automated Responses
Automated Routing
Availability Management
Calendar Management
Chatbot
Code-free Development
Communication Management
Confirmations/Reminders
Contact Database
CRM
Customer Database
Customer History
Customer Support
Customer Surveys
Customizable Branding
Dashboard
Data Import/Export
Drag & Drop
For Sales/Marketing
Intent Recognition
Lead Capture
Lead Generation
Lead Nurturing
Lead Qualification
Lead Segmentation
Lead Verification/Validation
Live Chat
Multi-Language
Natural Language Processing
Natural Language Search
Online Booking
Online Payments
Performance Metrics
Pre-Configured Bot
Prospecting Tools
Query Suggestions
Real-time Consumer-facing Chat
Real-time Conversations
Reporting/Analytics
Reporting & Statistics
Sentiment Analysis
Social Media Integration
Speech Recognition
Surveys & Feedback
Website Integration
Workflow Management

SmatBot Integrations

Zapier

HubSpot CRM

Freshsales

Freshdesk

Zoho CRM

Zendesk Explore

SmatBot User Reviews

Overall Rating

4.6

Ratings Breakdown

59%

36%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.6

Functionality

4.4

Have you used SmatBot and would like to share your experience with others?

anuram v.

Verified reviewer

Financial Services

2-10 employees

Used daily for free trial

Reviewed June 2019

Great chat bot out there

Great app...! Not easy to find similar product anywhere

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use No coding requirement Customisation & automation

Cons:

Bit pricy Few bugs and UI issues........

Reasons for choosing SmatBot

Easy and no requirement of coding background

Vendor Response

Thanks for the feedback, we made the bot very stable now. Best customer experience is our utmost priority. We keep improving the product experience, features to meet your expectations.

Replied June 2019

Verified

Reviewer

Retail

51-200 employees

Used daily for less than 6 months

Review source

Reviewed February 2024

Smatbot for Business Problems

It is a delightful experience while working with Smatbot for the organization.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to integrate, and interface is user friendly.

Cons:

It took a lot of effort for to setup a Grocery business where SKU counts are high in number.

Verified

Reviewer

Marketing and Advertising

11-50 employees

Used daily for free trial

Review source

Reviewed March 2019

SmartBot- ChatBot for Business Need

It was not so bad not so good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Amazing software you get the maximum facility.

Cons:

The Design of chatbot is not up to the mark. They really need to work on user experince of chat bot.

Vendor Response

Hi, Thanks for your valuable feedback. In fact, Smatbot has got an improvised UI and features now. You can get a 14day trial period for the PRO version or if you have any specific requirement reach us at info@smatbot.com. Thank you.

Replied June 2021

Reeta C.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

Shimla diaries

Great . Smatbot team is very supportive . Apart from some rare technical glitches it is a good product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use. Price Smatbot is charging is quite reasonable and yes we get value for money.

Cons:

Sometimes behave inefficiently but your query is resolved instantly so overall good software.

Reasons for choosing SmatBot

I really liked the schedule demo idea. Our requirements were met and we started using Smatbot.

Reasons for switching to SmatBot

Prices were so high

Vendor Response

Hi Reeta, I am delighted to hear feedback from you and thank you for choosing Smatbot as your valuable partner. For any further communications, please feel free to contact us. Have a great day.

Replied June 2021

Rpanditijay r.

Verified reviewer

Arts and Crafts

2-10 employees

Used daily for less than 2 years

Reviewed March 2023

SmartBot: The All-in-One Solution for Your Chatbot Needs"

I have good experience with Smartbot. They are relatively user friendly. Easily customizable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SmartBot is a chatbot platform that provides a range of features to help businesses automate their customer service, marketing, and sales processes. Some of the most notable features of SmartBot include its easy-to-use interface, integration with popular messaging platforms like Facebook Messenger and Slack, and the ability to create custom chatbots with pre-built templates.

Cons:

However, based on my knowledge of SmartBot, some users may find the platform's pricing to be on the higher side compared to other chatbot platforms. Additionally, while SmartBot offers a range of features, some users may find that the platform is not as customizable as they would like, especially when it comes to designing the chatbot's user interface.

Verified

Reviewer

Information Technology and Services

Self-Employed

Used daily for less than 6 months

Review source

Reviewed June 2019

A simple chatbot tool for web widgets

Easily give an overview, take details about lead's business and get their contact details.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For very simple bots, Smatbot is a easy to use tool. Specially when it comes to lead generation, you can make predefined flows and easily collect lead data and hook it up to some other app with good integrations

Cons:

A visual builder is needed. User interface leaves much to be desired. Pricing is based on number of chats and could get costly.

Vendor Response

Thanks for the wonderful feedback. We are working on the visual builder, soon it will be live. Also do let us know what other kind of pricing works for you, we would love to give a thought.

Replied October 2019

Verified

Reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2022

Easy and must have

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to implement and daily email updates

Cons:

The database looks and functionality can be improved

Verified

Reviewer

Hospital & Health Care

11-50 employees

Used daily for free trial

Review source

Reviewed October 2019

Excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Smatbot is excellent in the chatbot business UI & UX is excellent. Best in the business, it helps to maintain a good relationship with my customers

Cons:

Nothing, they don’t have anything to be unliked

Vendor Response

Hi, I am thrilled to hear those words from you and appreciate your time in providing this feedback. If you would like to explore more features out of Smatbot, start using our PRO trail for 14days. Please drop an email with your requirements at info@smatbot.com. Looking forward. Have a great day.

Replied June 2021

Verified

Reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2019

Smat bot is amazing

We are using this smat bot for more than 6 months and have seen the performance it actually work with our requirements. It is like our employee in the digital qord. So easy that even my employee fails in front of the bot.. hats off team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to use, just drag and drop option

Cons:

More option needs to be their like template

Vendor Response

Thanks for the wonderful feedback. We actually have already a template feature. Please check here https://www.smatbot.com/chatbot-templates. Thanks again, we keep innovating and helping you grow. Good luck.

Replied May 2019

Vikash S.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2019

Great Tool for Increasing Leads

Earlier, we were using some other chat tools to interact with our customer. But the biggest problem was that we had to appoint a dedicated resource for that and sometimes, the customer query was not responded real time which create negative impact on customer and we lose the sale also. For other tools, Price is very high Plus we have to bear the cost of a dedicated employee for the same. But Since, We have installed the chatbot, so customer queries are responded real time and we don’t need dedicated employee to handle chats which saves our money. We are really happy with Chatbot.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to install and very easy to use. Very Affordable Price

Cons:

we have been using this tool from last 20 days and not yet found and drawback.

Vendor Response

Thank you so much for your positive feedback Vikash, We continue to impress our clients. This really boosts our energy to invent more features on SmatBot.

Replied April 2019

Showing 1 - 10 of 74 Reviews

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