SmatBot 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SmatBot

4.6

(74)

Pricing

Starting at ₹19.00 per month

About SmatBot

SmatBot, subsidiary of ByteQuark is an AI-powered platform that assists businesses in various industries, including education, eCommerce, finance, real estate, and fitness, to create personalized chatbots for different purposes such as lead generation, surveys, inquiries, appointments, feedback, and suggestions. The platform offers a user-friendly interface to supervisors to set up live chat agents, who can ask customized question types.

SmatBot comes with several key features such as text-to-speech, email notifications, two-factor authentication, and data masking, making it an efficient and secure option for businesses. It can be deployed on various platforms like corporate websites, specific landing pages, Facebook Messenger, and mobile applications to suit specific needs. Furthermore, managers can customize the chatbot by adding avatars, logos, positions, fonts, and themes.

SmatBot integrates easily with third-party systems like FreshDesk, Zoho CRM, Hubspot, Salesforce, Zapier, and more. The platform is available for free, and businesses can also choose from annual, or monthly subscription options. The support team is readily available to offer assistance via email, phone, and...

SmatBot Screenshots

SmatBot Pricing and Plans

Starting price: ₹19.00 per month

Free Trial

Free Version

Basic

₹19.00

per feature, per month

No plan information available

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SmatBot Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of SmatBot
AI Copilot
AI/Machine Learning
Alerts/Notifications
API
Appointment Management
Automated Responses
Automated Routing
Availability Management
Calendar Management
Chatbot
Code-free Development
Communication Management
Confirmations/Reminders
Contact Database
CRM
Customer Database
Customer History
Customer Support
Customer Surveys
Customizable Branding
Dashboard
Data Import/Export
Drag & Drop
For Sales/Marketing
Intent Recognition
Lead Capture
Lead Generation
Lead Nurturing
Lead Qualification
Lead Segmentation
Lead Verification/Validation
Live Chat
Multi-Language
Natural Language Processing
Natural Language Search
Online Booking
Online Payments
Performance Metrics
Pre-Configured Bot
Prospecting Tools
Query Suggestions
Real-time Consumer-facing Chat
Real-time Conversations
Reporting/Analytics
Reporting & Statistics
Sentiment Analysis
Social Media Integration
Speech Recognition
Surveys & Feedback
Website Integration
Workflow Management

SmatBot Integrations

Zapier

HubSpot CRM

Freshsales

Freshdesk

Zoho CRM

Zendesk Explore

SmatBot User Reviews

Overall Rating

4.6

Ratings Breakdown

59%

36%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.6

Functionality

4.4

Have you used SmatBot and would like to share your experience with others?

Vinay K.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 12 months

Reviewed January 2023

Value for Money

Best in Class.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integrating the product for my requirement was critical to me and the team helped me get the integration done as per requirements with all the changes being made from time to time. Having a video was very important for customer engagement and the team did that very effectively.

Cons:

The presentation UI can be made for colourful with impactful colours.

Reasons for choosing SmatBot

1. Value for money2. Ease in use3. Team support4. Flexibility

Reasons for switching to SmatBot

Cost and ease of use!

Prabhat C.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

Easy for non-technical

Connecting health providers to "learn" best practices in addiction Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellant user friendly interface, easy to develop, navigate, customize

Cons:

At this point nothing to point out. The team is working to make it better.

Reasons for choosing SmatBot

It is difficult to respond realtime in view of my clinical commitments.

Vendor Response

Hi Prabhat Chand, I am thrilled to hear wonderful feedback. Thanks for choosing Smatbot as your valuable partner. If you have any suggestions or requirements, please feel free to connect with us at info@smatbot.com. Have a great day.

Replied June 2021

Mukul J.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Reviewed January 2023

Fair service support

Good service with good support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am using it for a month what i like about them is support team availability.Product need lot of improvement but support is strong that's why they can do it.

Cons:

Missing commitment on getting verified to have green tick.

Reasons for choosing SmatBot

Support team response

Omar M.

Verified reviewer

Computer Software

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed October 2022

Time saver for working from home

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That the features are so helpful including Live Chat and the contact database which helps us to like manage a newsletter (by email) with the customer's name, email, etc., and also the ease-of-setup or deployment is super simple! However, the price is affordable which is good.

Cons:

I think there are not many disadvantages noticed by our team about Smatbot for now, but it would be really good if the AI is improved significantly.

Reasons for choosing SmatBot

1 - Smatbot looks cheaper when looking at the features provided and the other products 2 - Smatbot looked more efficient and useful to use with no advanced settings/setup needed

Verified

Reviewer

Information Technology and Services

11-50 employees

Used other for less than 6 months

Reviewed June 2019

Smatbot : Honest Review

I could define it as a smart experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to set up. Great pricing for small businesses, I like that they have a fremium model to it. A great way to generate qualified leads.

Cons:

No chatbot templates for all industries. This could have made it easy to implement. But they are working on it and are willing to prioritize based on customer needs.

Reasons for choosing SmatBot

Focused on a.i chatbots and lead generation. (Direct value for businesses)

Vendor Response

Thanks for the honest feedback, we really appreciate it. We will be increasing the industry templates from 30 to 50 very soon.

Replied June 2019

Abdul Muneer A.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Excellent WhatsApp Automation Backed by Great Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We’ve been using SmatBot’s WhatsApp API for over three years now, and it has truly transformed the way we engage with our customers. Their automation tools have helped us streamline our communication, improve response times, and deliver a consistent experience across all interactions. The platform is easy to use, highly customizable, and incredibly reliable. What really sets SmatBot apart is their exceptional customer support — always responsive, helpful, and quick to resolve any issues. SmatBot delivers outstanding value for money and has become an integral part of our customer service infrastructure. We highly recommend it to any business looking to automate and scale their messaging operations.

Cons:

Timezone

Harika R.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2021

Smart Bot

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support is too good. They are always available when it's emergency

Cons:

Not able to delete the response is something I would like you people to add it

Reasons for choosing SmatBot

This is quite smart and cheaper as well, above all the support is too good

santosh s.

Verified reviewer

Photography

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed January 2019

SmatBot - Effective tool

100% recommendation to all business who wants to improvise their conversion and get to know why are customers coming to you and for what.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We used smatBot on our ecommerce portal to connect & assit potential customer in buying process.. Fantastic and bang on - It works 24x7 and cost of tool is very economical to value it brings inn. Helps to capture the leads & stats on who is customer & what is he looking at ? Conversion rate was much high as compared to other tools. Gives you database of actual customer to nurture them further.

Cons:

Post Leads capture - Integration with third party tool for automation nurturing this leads will add lot of value.

Vendor Response

Thanks for the detailed review, thats exactly the purpose of the bot we created to give businesses like yours the complete ROI in terms of leads and their purpose of visit to your website. We are happy to see the purpose is served. We already released the integration with all top CRM soft wares to further nurturing the leads. We keep listening to such requirements and make it available quickly, thanks for the awesome feedback, we will continue to work towards delivering the true value to your business. Good luck !!

Replied February 2019

Devisetty Y.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2019

No Nonsense - Value for Money Product

Streamlining the lead gen.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Delivers what's promised Value for Money Clean Support

Cons:

Nothing actually. I exactly got what I was looking for.

Vendor Response

Hi Yaswanth, Thanks for the awesome Smatbot chatbot review. We love helping companies like yours in lead generation and many more services coming up soon.

Replied February 2019

harshal g.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 6 months

Review source

Reviewed June 2019

Automated Lead Capture by Smatbot.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Easy to configure interface. 2. Form creation is easy. 3. Cofounders are more than happy to get your feedback and work on it.

Cons:

1. Response list UI is bad. 2. Difficult to analyze responses from the backend.

Vendor Response

Thanks for the feedback Harshal, we have multiple views to check the responses, Table or Inbox or you can even tranfsfer leads to Google sheets to have a specific view. But thanks for the suggestion, we will keep improving the UI.

Replied June 2019

Showing 1 - 10 of 74 Reviews

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