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Josh P.
Advisor, 7 years

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Updated February 9, 2026
Tidio vs WhatsApp: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$24.17
per month
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Performance Metrics
5.0
Offline Form
4.89
Lead Capture
4.84
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SMS Messaging
5.0
@mentions
4.83
Chat/Messaging
4.83
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Integrations
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Pros / Cons
- We got a fast alert from Tidio in Slack, so it helps to provide a fast response to customers, and helps to grow to make a good connection with our customers.
- Accessing the advanced Slack integration feature requires a paid plan; the free plan does not support the better automation flow.
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- Whatsapp is best massage service app in world with free, best, simple interface with safety features like 2 step verification ,video call facility is good, there are no bugs and issues, customer service is good quick response etc.
- I think the flaws in the WhatsApp application are very simple, such as the fact that the application cannot be used without a phone number, and it also does not fully support multiple devices, so the same account cannot be used on more than one phone at the same time.
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Ease-of-Use
4.7/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Value for Money
4.5/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Customer Support
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.3/ 5
Functionality
4.6/ 5
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2023
FrontRunners 2023
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad